Staff requested a repair that was not necessary! I was charged almost 400 for an oil change!!! I…read morechanged this plug less than 1000 miles ago! At a Mini mechanic claiming the same issue!RIP OFF! Went to my local mechanic and he said they were not being honest! since the owner wants to attack me, I was at this shop once before and it was a positive interaction however they said they cleared all my check, engine, lights and warning lights! Once I drove around for a few days, those lights all came back on and I purchased a scanner to figure out what was going on. Turns out that they could've easily figured out that all I needed was a Vapor Canister Purge Solenoid . So after two visits to the shop, not only did they not diagnose it, but it causes me to fail my inspection so then I had to purchase a reader and then fixed it myself! and they said that my warning lights for my headlights and my tail lights were short! So I bought headlights myself and put them in and the tail light was an easy fix, but they couldn't figure this out either! This shop is a farce. Don't trust them whatsoever the owners arguing with me over their failure to actually do a good job for their customers! This car runs great and I take care of it and have every maintenance done that I can as it's driven all across the country for over 107,000 miles so for you to question my upkeep of it is offensive!!!

I've been using this shop since the warranty ran out on my Audi Q5 five years ago. They have never…read moredone me wrong or tried to mislead me in any way. Chris always takes care of me and, as a bonus, I get to love on the shop kitty Socket. What a sweet boy.

Always reliable, trustworthy problem diagnosis and outstanding and equally reliable & trustworthy…read morerepairs. We drive 15+ unpleasant miles to get there, and we'd drive 100 times farther if we had to. Never before has our car care been so dependable and stress-free.

Very trustworthy have been using them for about a10 years. I would highly recommend this company.read more

Excellent, friendly service. Skilled and knowledgeable with all technology basic to the newest…read more They really put the customer first and do a good job of staying in touch while servicing. Triple A+

Brysons is the only garage I trust to take care of my car! They are super friendly and kind and…read morethey don't try to upsell me on anything more than just what I need. They are also incredibly punctual and professional. I couldn't recommend them enough and will definitely be a customer for a long time!

Exceptional service. Came in after work and Gerald's patched up my tire in about a hour. Sophie and…read moreRylee at the front desk exhibit southern hospitality with their kindness and service. When I arrived I was surprised it was no charge. I really wanted to tip the gentlemen that worked hard to get my car up to par in a safe and swift speed and learned they distribute the tips amongst the workers for that day. It's not expected but it is appreciated. The rose brightened up my day as well. Thank you to the folks at Gerald's - I'll always recommend you to friends and family. Sidenote - park along the grassy areas back around the neighborhood or if in the parking lot, look for the green pole posts. If not, car may get towed while waiting to be serviced. The parking lot in the back is mostly reserved for the shopping area patrons.

Can't say enough about my experience. The first time I brought my car here was a while ago to have…read morethem check something out that literally no one could figure out and since it's a smaller place they couldn't figure it out either - BUT THEY DIDN'T EVEN CHARGE ME! And they recommended a place that specializes in finding issues that no one else can. I did't end up going, because just like everywhere else they said it would be like $200 just to look at it. Pass. It ended up getting fixed so I'm good on that. But this review is about my current service for brakes and tires. I have an olllllddddd car so this won't be the same for everyone but I got out of there with new back brakes, rotors, etc. plus 4 new tires for under $900!! Dude - I have NEVER paid this amount ever for brakes and tires. I almost cried. They also told me that my shocks, that another dealer said I needed to get done, were absolutely FINE! That other place was gonna charge me like almost $3k!!! Anywho, dropped off the car at 7:30am and they were done shortly after 1pm. With the amount of work already lined up - I was shocked. I thought for sure it would be done the next day. Lastly, I got there at like 7:10am to wait and there was already a line but their procedures for this (which apparently they're used to) were so organized snd efficient and got everyone checked in and out the door in less than like 15 minutes. I've never seen that. They also clapped for us as we entered. That really caught me off guard, but I thought it was kinda cool and cute. Who does like an applause?? lol I am blown away right now. I'm officially a lifetime customer. Wish I'd have been going to them from the start!

Came here for the first time after seeing all the positive reviews. I worked out the details with…read moreAndy over the phone and we worked through some things to save a little money as well. It was much appreciated as it was a larger job than expected. They did a great job and got the car back to me as soon as they could. I would absolutely go back here for service again.

THEY DESERVE YOUR BUSINESS!…read more Seriously could not be more pleased with these good folks. Best experience I have ever had with auto care. Andy and the team kept me updated about my vehicle the entire time, walked me through the work that needed to be done and the options I had going forward after the diagnostic. I never felt pressured at all. SO patient and kind! Priced really reasonably (also with warranty) and I was out and in pretty quick. I was so lucky to have been around this area when I needed work to my car stat. COULD NOT RECOMMEND ENOUGH!! Thank you guys!

Very overpriced and unclear charges I was charged over $700…read morejust to change the front brakes and rotors, which is way more than what I've paid at other places for the exact same job. On top of that, they added an extra $50 charge on the invoice without clearly explaining what it was for. When I called to ask, the person told me it was "for materials they use in the shop like rugs and stuff." Honestly, that's the first time I've ever heard something like that. I had the same work done on the same car at another shop for almost half the price. Be careful and make sure to get a detailed estimate before agreeing to any work here.

Called and made an appointment for an oil change. Arrived on time, they offered a free routine…read morecheckup. Was told the price just the oil change. I was offered water or coffee. They said it would be approximately an hour, and offered me a courtesy ride home. I decided to just wait. The waiting area was extremely clean. Very comfortable seating. They have a wall with a counter and charging stations and stools. I received a text showing me the air filters, a nice gentleman came and got my approval to change the filters. I was asked if I was ok & if I needed anything. They honored the coupon I received in the mail. Brought my vehicle up to the front door. Very nice experience. Highly recommend this business. I will definitely be a return customer

I recently had my car here for its 60,000 mile service, today I came for a leak coming from the…read morerear center of the car. I was seen immediately & the minor problem was rectified. The waiting room with wifi, TV, coffee was clean & comfortable. They also gave an outside lock box to drop your car and or pick up outside of normal hours. The staff are just fantastic. Fair, transparent, brilliant pricing & they are super knowledgeable about Subaru's. I am kicking myself that I haven't came here sooner than this. They are half the price of the dealership & I feel like I'm getting honest upfront clear information about my car. I do not feel like I'm being duped. This is my go to from now on with all the Subaru cars in our family. They did not charge me for the leak. It was a complimentary service since I recently had my major service there. That would not be the case elsewhere. The staff go above and beyond. Just fantastic all round. Definitely look into Subie Doctors. You will not regret it.

Subie Doctors is absolutely amazing. From the moment I walked in, the entire staff was welcoming…read moreand genuinely helpful. Partway through the conversation, someone started explaining everything in such an honest, transparent, and informative way that I actually stopped and asked who he was. Turns out, it was the owner, Mike. I've been working with Subie Doctors for a couple of years now, and every visit confirms the same thing: they're honest, fair, and truly care about doing the right thing for their customers. If you're looking for a place that treats you with integrity and gives you confidence in the work being done, this is it. Highly recommend.

Amazing service and repair! Pricing is very reasonable! Friendly staff is always the case! All my…read morecar service goes to Torres!

Looking for oil leaks. Great service, reasonable price and extremely nice service representative!!!…read moreExtremely helpful!!!!!!

I have used these guys for work on my modified bmw and my range rover sport. Service has always…read morebeen top-notch. Wendy and the rest of the team are courteous, knowledgeable, efficient, and much less expensive that any dealership. Phil T

Recently went in for a oil change for my ram truck.. now my truck is showing zero oil pressure even…read morethough it has less then 60k miles on it and has no issue prior to me getting a oil change from here last Friday and have yet to hear back from anybody.