Great service. I recently had to buy a lot of parts and supplies for repairs on my Honda Accord. Alex at the counter was patient and helpful as we sorted through the options/prices for what I needed (brake pads, spark plugs, oil, power relay, etc) When it comes to any future work/repairs on my car, I'm glad to live so close to this place. read more

El Domingo 09/22/20249 fui a cambiar mi bateria que no funcionaba y que la habia comprado el 01/06/2024 y me atendio una Sra. Madelaine que me trato super mal y no me quiso brindar ninguna ayuda todo lo que me decia que era un problema del carburador al explicarle que no era esto porque mi auto habia tenido un chequeo en el dealer de la Toyota 4 dias antes y que si hubiese sido el carburador la computadora del dealer lo hubiera detectado en fin , dicha Sra no hizo mas que tratarme mal a mi , tuve que ir a otro Advance auto parts donde amablemente me quitaron la bateria y la pusieron a cargar durante un hora y efectivamente era la bateria me la cambiaron y solucionaron mi problema , he llamado a Consumer Reports para dejar una queja tambien ya que la bateria que alli mismo me vendieron estaba mala , con respecto a la sra. Madelaine no deberia estar en frente de un mostrador de atencion al cliente ya que ella es muy ruda y necia para resolver problemas . read more

I needed to replace the head light and a break light for my car. I decided I was going to change it on my own instead of spending the extra money and getting it done at a shop. Emilio and Alex were very professional. They helped me find the right lights for my car and also went out of the way to give me gloves. Thank you guys for all the help! You guys are the best! read more

By far the new staff has improved the overall shopping experience by a 1000%. I feel like family welcomed every time I go to what has become my favorite Advance Store read more

They should change their hours to 8:45 instead of 9:00 because I drove 20 minutes to get here before they close at 9 PM and by 8:45 the Incompetent employee had locked the doors and left read more

I purchased some wipers that were not the ones for my vehicle. The agent was unable to change them for me on the day of purchase so I returned to the store to have an agent change them for me. There were only two cashiers availableZ I literally have been waiting at least 1/2 an hour for an issue that could be resolved in 10 seconds by a skilled agent. I was not treated like a paying customer. One agent was stuck with one customer for about the same time I was waiting and the others totally ignored my needs the service is horrible. They need to add more staff in order to meet the customers needs adequately. read more

Extremely happy with my visit to this auto store. Took my car for a battery replacement and the friendly staff made me realize that my battery - which I had purchased at that same location a couple of years ago - was still under warranty. They could have charged me for a new one. Instead, they were honest and helped me save almost $200. The installation was also free and the staff member did not even accept my tip. Very pleased. Thanks! read more

If you walk in and see Gustavo and some short lady with glasses just turn around and save your time. Both are completely incompetent, unknowledgeable, and useless. Proceeded to put words in my mouth rather than admit their stupidity and would not tell me when the manager would be in. Specialty stores should hire mechanics and people with experience, not any warm body to baby sit the merchandise. read more

I wish I could give zero stars. I came in here on an early Sunday morning to check my battery because I had to jump it twice in the last week after I accidentally left an interior light on. It wasn't that old so wanted to check the status before buying a new one. When I came here Elio was the only one working. There were a few other people wandering around the store. I told him I needed to check my battery and stood off to the side as I waited for him to ring a few people up so that they didn't have to wait. I waited 20+ minutes. In this time, Elio went outside to check the fit of another customer's wipers, called another store and stayed on hold for 10 minutes while they checked the availability of an item for another customer, and then started ringing other customers up all who came in after I did. Still I waited patiently to the side of the line. Finally he tells me "the only way I can check your battery is if you bring it inside, so it'll have to be another time. Why don't you try another store." Nevermind I'm visibly pregnant, with my husband and toddler waiting in the car for me so we can finish running other errands. I tell him I can't take my battery inside and won't it just take a minute to check? And he says he can't go outside while there's no one else working in the store. I ask him didn't he just go outside 10 minutes ago to check a guy's wiper blade fitting? He just repeated he couldn't go outside. Okay, well, this is the second time I've been in the store and we're 0/2 on satisfaction (last time I just needed windshield wiper fluid and had a question about the marked sale and the person working was clueless). Looks like I'll be taking my business somewhere where they care even a smidge about my business, and I highly suggest others do the same. read more