Checked pressure in my tires and adjusted No charge! Great customer service, I'll come back and purchase new tires when needed

Allan the store manager and Rio the service manager are amazing people. Transparent, honest and sincere. They understand that not everyone has the funds to do the work that is recommended. They try and explain what's urgent and needing to get done ASAP vs what can wait. Good pricing and attention to detail read more

Exceptional leadership and customer excellence from store manager Allan Alcerro. When our car overheated on I-95, we had it towed to this location, and what could have been a disaster quickly turned into an example of what true customer service looks like. We were hundreds of miles from home, facing the real possibility of being stranded in Miami with no easy way out. That's where Allan stepped in. He didn't just give us the standard "we'll see what we can do." Instead, he took ownership of the situation, personally tracking down a hard-to-find part when no one else would return calls. I later learned he even retrieved the part himself to make sure we weren't left waiting. He installed it, tested the car, and had us safely back on the road the very same day. What impressed me most was not just Allan's technical knowledge, but his empathy, honesty, and commitment to helping a customer in real need. He treated our problem as if it were his own, and that made all the difference. Thanks to Allan, we made the concert we came for, avoided unnecessary expense, and returned home safely. This is what true leadership looks like. Allan is not only a credit to his store--he's an example of the very best Goodyear has to offer. I hope his efforts are recognized at the highest level, because he turned what could have been a nightmare into a reminder that outstanding people still exist in customer service. Thank you, Allan! read more

This place Should be shut down, ILLEGAL bait and switch pricing that corporate should be aware of. They tell you one price for a service and then charge you more when you come back once to pay. Today was the absolute WORST service, no care, no urgency. They lack customer service skills, managerial skills, and overall the worst place to get your car serviced. They are rude, unknowledgeable and should honestly not be allowed to operate this business. you're better off watching a YouTube video and fixing your own car. read more

North Miami Goodyear is trash!!! If I could give 0 stars I would, but the 1 star goes to the young man with dreads at the front desk. The manager Allen is a piece of work. Save your money and go else where. They took my money for an alignment but NEVER did align my car until I demanded the work get done. The techs will not put your engine parts back the way you bought it in and when you inform Allen of their oversights, he'll belittle ridicule and insult you instead of correcting them because you're just one person he doesn't care. Save your time and money and go elsewhere. If you must go to a Goodyear go to a different location than the North Miami location. read more

The best auto shop. I've been here multiple times over the past 2 years and they are always very nice and helpful. They never try to charge more than they should. Great experience, highly recommend! read more

Goodyear, good service at this North Miami location. Pulled in to have my tire inspected after a low tire pressure sensor was lit on my dash. No visible damage or leak was detected, tire refilled and I was able to continue driving safely. Thank you for genuinely caring and the professional assistance. read more

2825 Hollywood Blvd The customer service is exceptional & is consistent, everyone within that location has exceeded all my expectations of good service! From the time you ask a question to the end of your service & also with additional maintenance needed on your vehicle. The front desk clerks, managers & the entire staff is there to help & provide full service on my car & my family's cara as well! To me there is no better place to get your tire maintenance all year round!t Good yin Hollywood is the BEST! read more

suppperrrr yummmy oillll!!!! :)))) yumy in!!!!! my tummy!!!!! free oil every time but the bolts cost a lot i need a job but very good diesel very good quality!!!!!! :)))))))) read more

They DO NOT honor online appointments and make up lame excuses on the GoodYear website. Even if you specify your model, year, etc they may not have the oil you need. The manager was flirting with me, very unprofessional. Do not go there !! read more

Angel & Allan in the North Miami store on West Dixie Highway are great. I appreciate Angel's honesty & both went out of their way to help me despite being busy. They are both professional which is hard to find these days. They are an asset to your company. read more

This place is sad do not leave anything of value anywhere near this location something as simple as shades because they will TAKE IT!!!!! They go thru your car and everything. I will never take my car here for anything!!! read more

5 star service and treatment!!! We took our rental here with a flat tire. Julio took amazing care of us. Everything was fixed within the hour and we were out of there in a jiffy. Definitely recommended. read more

I went this morning to ask for air in my tyres. Turned out I had a nail in one tyre. They fixed it and when I went to pay they didn't charge me. Thank you so much. read more

I have my serviced here and they have always been fair and the service is great. It costs a little more than other places but to me it's worth the professionalism and assurance that the job will get done right the first time! read more

Whatever it is, don't go here. They did a 'rear caliper replacement' . When I got home , the caliper was seizing so much it smelled to high heaven and the rain that was falling was evaporating right off the rotor. Took it to dealership and they said both calipers were after market AND the one that was seizing was the wrong year. A screw was slicing into the rotor. I called my credit card company to halt the payment. Best of all? Service manager Alan didn't even deny it when I told him . He just said 'Ok'. No apology. Nothing. Scam artists is a generous title for these guys. It implies that they are capable of higher order thinking to achieve some level of duplicitousness. These guys are just a bunch of ball scratching grease monkeys who prey on the uneducated and ignorant . read more

This Goodyear in North Miami is the best Goodyear I have ever visited. The service is superior and the staff are awesome. They are problem solvers and get the job done. They are the best at what they do. read more

Terrible customer service. I was waiting in the lobby for 20 minutes and the front desk clerk didn't acknowledge me when he knew I was clearly waiting for assistance. I left and decided to give my money to a business that actually wants to provide auto service/ good customer service. read more

I am so lucky, this Goodyear is in driving distance of the downtown area. They always remember me and my car. Living in Miami there are many road hazards - more than usual - and they understand. I had to get an axel replaced and they did every thing to get it done in half a day. They also kept the cost down. It's nice to know I go there, they are going to take care of my car as if it is their own. read more

Service is good, wait times can be very long. Always bring my car in when my tires need to be checked and they work great. Waiting area is small, they offer coffee but it is a calm and clean place. read more

It's the worst place tu replace tire .I put 2 new tire in the front and they broke 1 pressure sensor . the mechanic take 1 for the rear tire and put in the front and put a regular .I see that and reclaim they almost colled mi a liar read more

This place is horrible. I only came in not necessarily because I was ready for an oil change but because I wanted the bottom cover drilled and ziptied super simple process. The manager ALLEN who said he could get it taken care for me. Left and now the staff won't touch the vehicle. HORRIBLE EXPERIENCE. I wouldn't recommend this place to my worst enemy. read more

I have been seeing the same car mechanics for about 15 years. The store manager is very professional and knowledgeable. I have never been recommended anything the car didn't need nor have I been overcharged. read more

This will be my last time ever coming to this location. Over the phone I was told by Julio, an employee, that an oil change could be started immediately . When I showed up I confirmed that it would take about an hour and a half to wait and complete. Well 40 fucking minutes later they still haven't started on my car. So I went to the front desk and explained that I've been waiting for 40 minutes, why would you quote me a certain time and blatantly lie about it to keep me waiting. I got here at 11:50ish and up until now at 11:48 as I'm writing this review they still haven't even moved my car into a bay. They do this EVERY time I'm here!!!!! Alan you're a shit manager, maybe if you would stop playing with your kids while at work and actually get to work I wouldn't have been made to wait for a ducking hour before my device even started. read more

Great experience. I came in for a new set of tires, David and the staff were helpful and correctly pointed out that my brake pads and rotors need to be replaced soon, but didn't give me any pressure when I declined to have the work done immediately because I plan to do it myself soon. Service was performed quickly and perfectly. Tires are balanced correctly and roll well with no vibration. My truck drives like brand new now. Highly recommended. Price was reasonable as well. read more

Excellent service. Came in for an oil change and tire rotation, and left with new knowledge about different things my car needs, and new information about future products. The manager was well spoken, and the techs were very informative. Recommended. read more

Goodyear Auto Service - Tires Near Me - North Miami, Florida

Bad service and very misleading! I went there for an oil change and over the phone they quoted me the cheapest price in the area $64 for a synthetic oil change to my Acura. When I got to the place they told me that it's $83 because my Acura "require" more oil that's a lie! After that they told me that it's going to take up to one hour for them to complete the job so I waited one hour and 15 minutes and when I went out to see if they done I sawed that they didn't even started to work on the car and when I ask how long it's going to take them they told me another hour! I took my keys and left those scammers. Do your self a favor and don't even call to this location. read more

STAY AWAY!!!! Save yourself a lot of trouble and don't go to this place. The mechanics don't know what they're doing and the manager is retarded. They put break pads on my car, and I had to come back 4 more times after that because they did the job wrong. First time they had put the rear brakes in the front, the next time they told me they left part of the packaging on the pads, and the last time they said it was a tool that was left in there that was making the noise. I don't know which one was real, but I suggest you don't go to this place... read more

This place deserves negative stars. They took my car in and said they could not get it running again. Long story short they replaced the TB and since the car still did not start, said I needed to pay upwards of $4-5k to continue to see what was wrong with it. I said screw that and pulled my car out. We left on a tow truck. When I took it to another place they said that they did not even put the timing belt on correctly and didn't line anything up. Scam artists of North Beach! read more

My experience was the utter description of "highway robbery". I went there yesterday to have a simple front light bulb replaced. It was as easy as unsnapping the bulb and replacing with new bulb and took 5 minutes. The tech told me his boss told him he had to charge for a half hour labor and apologized for having to do so With all taxes it cost me $82 for a $5.00 bulb to be replaced. I would never ever go not just to this Goodyear but to any Goodyear shop ever again. What a ripoff and a total lack of customer care exhibited from this lower rung auto repair/tire chain. Imagine all of the extra cost they much be pasting on your tires and other auto repairs they are doing. Maybe they should be investigated for "price gouging" and "unwarranted repairs". I learned a lesson yesterday and Goodyear will now be know as "Badyear". read more

My wife and i have been going there for years and have had zero problems..Mngr.s can be a pinch rude but work is always good...Aldo