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Advance Auto Parts

4.0 (4 reviews)
Open • 7:30 am - 9:00 pm

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Ask the Community - Advance Auto Parts

EJ Cocoa Used Engines - LARGE INVENTORY

EJ Cocoa Used Engines

(2 reviews)

On February 18 I purchased a transmission that was supposed to have 68,000 miles. After my mechanic…read moreinstalled it following the correct procedure (new filter and new fluid), it was discovered that the transmission pump was defective. When I contacted the company, they first said they would send another transmission. Later they changed the story and said they would refund my money, but only if I paid my mechanic again to remove the transmission so they could pick it up. I paid again for labor to remove it. When they came to pick it up, they suddenly claimed that a warranty seal was broken and refused to take the transmission back. To make matters worse, they left the transmission in the middle of the street in front of the repair shop where my car is currently disassembled. At this point I have spent over $6,000 and my vehicle is still not repaired. It is extremely frustrating because no customer pays this amount of money expecting to buy a problem instead of a working product. Because of this situation, I will be filing formal complaints with the Better Business Bureau (BBB), the Florida Attorney General, the Florida Department of Agriculture and Consumer Services, and the Federal Trade Commission (FTC). THIS COMPANY IS A FRAUD. THEY DO NOT HONOR WARRANTIES WHEN THEIR PRODUCTS ARE DEFECTIVE, AND THE PARTS ARE SOLD WITH INFORMATION THAT DOES NOT MATCH THEIR REAL CONDITION

I went there to have my oil changed. They were quick & explained everything to me. I will…read moredefinitely go there again.

Advance Auto Parts - autopartssupplies - Updated May 2026

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