I went in to get some fuel stabilizer and was not sure exactly what that was. There was a person…read morebehind the counter working on an order or some sort and asked for the stabilizer. Ray the counter person came right out from behind the counter and got me taken care of very quickly

! BEST PLACE to be TOTALLY IGNORED ! I entered the store & grabbed what I wanted to purchase &…read moreimmmediately went to the counter. With no other customers in the store, I see 1 guy to my right reading a parts book behind the counter. He never looked up even after I pushed the product on the counter to make noise. The 2nd guy who was elderly came up the stairs directly from the back carrying & stocking jugs of something saw me then avoided any eye contact. After not being acknowledged for minutes of patiently waiting, I announced, "Does anyone work here?." The elderly man on his second pass by the counter, again avoiding eye contact, sarcastically replies, "No. No one works here" I replied, "OK. Good-bye". Not a response out of either. This is a great place for a thief, since no one looks up, acknowledges you as you enter or exit. They are totally unaware of their surroundings & incapable of multitasking. They show a total lack of wanting to do business with anyone. Free 'sarcasm' to boot. I would rate this on the scale in the "NEGATIVE" if it allowed me. NAPA Auto Parts, 233 Main St, Maynard, MA 01754

Just received an impossible part to find for my aging AutoCom communication system at a fair price…read more This will be the fourth bike I've utilized this unit on and hope to use it for many more years. Love these guys.

Duncan is a great resource for everyday BMW maintenance items as well as those hard to get parts…read morefor vintage BMW cycles. Excellent workmanship on everything done in his shop. I was having trouble with the seat on my 2002 R1150RT - it was too high and I was on tiptoes when stopped. Duncan pulled a low seat in like-new condition off the shelf and sold it to me for a fraction of what BMW would charge. I didn't even know that kind of seat existed!

Very satisfied with the customer service and Freindly helpful cashiers help up me install…read moreheadlights on my car Also way great with is there anything that you need help with

Terrible service. parts not in store promised next day at9am at 5pm still not there. Said some in…read moresome not. People working are clueless as to anything about the parts so unless you want some oil or antifreeze don't waste your time.

For decades I couldn't have restored so many fine cars and found to fix so much obsolete things…read moreit's uncountable. 60s, 70s, 80s and some 90s. This place has been around my whole life always the people so great to me. 5*, Thanks, Tom G

Quick service and great people. Brought my car in for a quote and received information next day.read more

Personable, skilled, reasonable cost. They are humorous and warm…read more They did the work for the promised price.

From one family to another trusted and quality work. I wouldn't go anyplace.else…read more I had critters eating the front grill of my minivan. They gave me a fair price with quick quality service I received a fair price

Honest, friendly service, competent work, totally satisfied, price was better than most.read more

I was very rudely treated by a worker for not understanding how the pump worked, the way the worker…read morebehaved was completely unnecessary and I will not be returning. The price is not worth it.

Good prices, very tight parking lot (though the wait *usually* isn't very long) which can clog the…read moreline into Route 27. Definitely worth being a SmartPay member, I've racked up well over $700 in savings. The convenience store employees are typically very helpful, friendly and nice. And they keep the store tidy and well stocked.

I want to start this off by saying I had been a loyal customer of Funhond and the owner Chang for…read moreover three years and referred multiple people to his business but that all recently changed. I also want to point out that Funhondas no longer has a physical presence and that you need to call the owner Chang to have him come and pick up your tires and have them installed and then he returns with them. So I recommended a close family member to Funhonda and had them call to set an appointment up and Chang requested that an email be sent as a reminder to him and include the details. Now this person I had call is not very car literate so I made out the email for them with specific directions as to which tires had to be mounted each way and Chang knew that the details were going to be in the email. Chang arrived and asked a couple of questions to this family member. I was not there when this happened but they basically were a little confused by his questions and just agreed with whatever Chang asked and that were on his printed work order. I also want to point out that Chang never gave them a copy of the work order or had them sign anything. Well the tires were dropped back off later that day and when I get home I noticed they were mounted the wrong way. Originally I thought this was an honest mistake and had the family member call Chang back. Well Chang originally decided to try and blame this person for giving conflicting information when he came over to pick up the tires, even though he had it written in front of him and in the email exactly what needed to be done. Chang wanted to have us pay 50% of the original price to have everything redone and email him again with details since he was busy driving. We emailed him back asking him to fix the mistake on goodwill since we did not get what was paid for and also that's lot of business had been sent his way from my end. I also understand that he runs the business as an individual and offered to pay $10 cash for gas as goodwill on our end, something that I believed was fair considering that there is no cost in car parts and everything is labor. Well we got an email back and Chang told us no to a fixing the mistake that he caused and also rescinded the offer of having us pay 50% of the original cost. I was a little taken aback at his utter lack of customer service, responsibility, and that he cared more about the money than the relationship we had built up over the years. I had originally found Chang and Funhonda when I was racing and he raced as well. To me today this was disappointing event. I can honestly say that I will not go back to Funhonda or recommend anyone to this place either. I also want anyone that does goes to him to make sure you get a work order or invoice from him, especially if you pay in cash. Out of all the reviews I have written this was the hardest one to finish because it is a review I sorely did not want to write because Chang really seemed like a nice guy with a great business. But now I know the real person and I want to make sure that other people are not screwed over by Funhonda.

Chang, the owner of FunHondas is great--honest, friendly, reasonable, and an all-around good guy. I…read moretook my Prius to Funhondas for years when it was still located in downtown Maynard. I bought Nokian all season tires and snow tires from Chang, and he changed and rotated them each season before his building was sold. He now offers the convenience of going to customers' homes with his well-equipped van to install/repair/change tires and do other work, mostly (but not exclusively) on Hondas. As my husband and I get older, it's very convenient to have him come to our condominium and make our seasonal tire switch. He kindly lugs the tires in and out of our basement across a lawn and down some stairs without adding to the cost. I strongly recommend Chang's work and reasonable pricing, am confident of his integrity, and know from others that he and his work are highly regarded.