Expert advice , even if it means not upselling you something . Always friendly & helpful. I've been…read morea customer 25+ years,

Last minute windshield wiper issue during heavy downpour. They didn't hesitate to put on rain gear…read moreand replace my wiper blade. I was not expecting this type of service. These guys just pull up their sleeves & do what has to be done. The fact that I'm a woman & know very little about cars it's nice to know I can go here & I feel as though they take care of me & lessen my anxiety about all things cars!

Super helpful . Needed new windshield wipers. They not only…read morefound the correct ones for my 2024 Kia Sportage but he even installed them for me (in the rain) ! How sweet is that !

1/26/25 I think the woman's name was Brianna. She was so amazing knew her stuff put new windshield…read morewipers on for me. (I gave her a tip, of course,) and she found the correct antifreeze cap that I needed for my car. So friendly, so professional and so helpful five stars for Brianna.

Well stocked store with competitive pricing. It's easy to…read moreforget the local store these days. The few times I stopped here they've always had the item I've needed. Polite, Knowledgeable service. Well organized store.

I know of Paul and Rich at Parts Authority in Massapequa ny. They always put out quality caring…read morecustomer service to the steady customers, this is very important to me,, Fred S...of Lindenhurst, ny......

These guys are great! very helpful and knowledgeable…read moreYou may want to think twice before going to a big chain auto parts store!

don't know about some of the other viewer experiences , especially…read more those from SFO, I never had a service problem, always honored coupons, work done on time. My only "beef" is parts are sold at MSRP prices, plus then a credit card surcharge added on, much cheaper on internet or other dealers, did not used to be that way, otherwise I'd add another star. Also my extended Subaru of America warrantee price kept changing, it was cheaper to buy , at initial purchase time. When I came back to buy later, I got the buy now run around, fortunately I knew the fair market price offered elsewhere ( $500 difference),the salesman finally matched it, don't understand why give a loyal customer the high ball, to see what you can get away with.

I agree with Nicole Rs post, their sales team is great, service is another story (see below). I too…read morewas a former Empire customer. Go see Vinny for your next car, he's the best!!! Their service department is AWFUL! If you purchased any kind of warranty for your car via Subaru of America, they will find any way NOT to work on your car because they won't be making money off of you. They will tell you that appointments are full, that it will be at least two weeks if you want to drop off and six if you'd like to wait. What?!! The latest rendition stems from a tire issue, regarding a slow leak. Called in and got a response closest to "ghostbustas, whaddya want?" They wanted me to do the following: -call Roadside assistance - have them put on a spare - drop tire off at dealership (myself, as in haul it in and out of the car and then just leave it there) -wait until they inspect it (which can be however long and you're stuck with a spare, no time frame provided even after asking, the question went ignored) - when it's "ready" you then come and "pick it up" - wait there to put it back on Now if I have to wait there for it to be put on, and there isn't a scheduled appointment, it's at their discretion as to when it's ready, I should hop to it and be ready when they are? To check a tire?! Absolutely atrocious attitudes. I was told "people do this all the time" OK- let's see then! I have never heard of this practice ever, so I had to investigate a little, because maybe it's just me. I asked other Subaru drivers if this is something that happens with their dealerships. I was met with a resounding no. So if you're asked to "call roadside and drop off your tire", don't do it You'll be waiting a week at least!! I don't like being this person, but I hope it helps others. I also asked Subaru of America if this is a standard practice(just in case it is normal and it's my misunderstanding) And they are absolutely NOT supposed to be doing this, as it's a liability. Find another dealership if you have the Tire Package, I went to South Shore instead- met with same day service, which I had no expectation of. Also the first thing they asked me at South Shore when they answered was if I was OK and if I needed immediate help on the road. That's the way to do it. Not "call roadside idgaf bye." I don't mind waiting if I am being accommodated whatsoever- I was looking for a little compassion, and helpful service, and was instead met with warranty= not worth my time. Skip it, and save yourself the aggravation, try South Shore if you're a customer here. Significantly better experience.

OMG this kind of shop is a dying breed not only to they carry all kind its parts but all the guys…read morebehind the counter are very knowledgeable. I was having a hard time finding a part for my radiator and this knowledgeable guys were able to fabricate a new peice for me and it work God bless this shop they were a life saver

Very knowledgeable and helpful staff. You don't find places…read morelike this. Even though there an Advanced Auto across the street the lot is filled. Gotta support the small business where they care I gave it 4 stars because I was looking for amsoil gear oil and they were limited. They do however carry amsoil and wix which I find to be the best

Everything about their service department, including a mechanics that should be educated and what…read morethey do

Stay Away from Dodge Ram Merrick -- I Wish I Could Give Zero Stars…read more I rarely write reviews, but what happened here deserves to be public. I purchased a brand-new 2025 Ram 1500, and it's been nothing but trouble since day one. The truck had issues right after delivery, and despite five service visits, nothing has been resolved. Then came the unbelievable part -- when I went to pick up my truck from service, everything inside was stolen: my dash cam, personal belongings, and more. I had to file a police report, and there's now an active investigation with detectives involved. The dealership's response? Silence. No help. No accountability. For a brand-new truck and a supposed "certified" dealership, this entire experience has been beyond unacceptable. If you value your time, your money, and your property, do not bring your vehicle here. They failed at every possible level -- quality, honesty, and customer care.

Found these guys right by the Bellmore Train Station, very convenient, My son has taken his car…read morethere twice, Once for an oil change and Inspection, and another time for a tire issue. Both times Jeff the Service advisor, got him running and back on the road fast. I am so happy he has found a local auto repair shop he can count on, especially since he is starting his family in Merrick The owners Pat and Sandra were very nice and even helped him out with a transportation issue, even though Pat forgot his glasses in our car Thank You

First time customer a week ago wanting to try Village Auto repair to replace a long time…read morecompetitor's shop who did good work but extremely overpriced. So far I am very satisfied with the quality of their work, prices are very fair and nice folks to deal with . I shall return for future work later in the summer.

This location is unique in that it's open 24/7. However, even in the middle of the night there can…read morebe a line. Their registers stop working around midnight for up to an hour, so the only way to pay when this happens is to use their self checkout. For such a large place, there is always a shortage of staff. Look at the picture: this is common no matter what time of day or night you come.

I won't even sit here and try to explain my situation. I've been going to AutoZone for years and I…read morealways have an issue with this location. Don't expect Amanda to kindly help you understand anything. She'll hit you with passive aggressive comments and make you feel stupid for not understanding what she's not explaining. I have to explain it to myself 3 times as a question to her to finally get her to say "yes, someone messed it up at that point and I apologize for the inconvenience." These workers have zero etiquette and would rather argue and make you feel bad than to help you understand. Thank God they opened up an advanced auto nearby.