The team at Discount, Mufflers & Brakes in Lansing were absolutely incredible !!!!! It's been a…read morelong time since I've seen customer service this well done! They told me what my options were that would get me by for now as well as a total repair of the whole muffler , then got me right in and out in less than 2 hours even though they were completely swamped. I cannot recommend this business enough !!! Honest & efficient which is hard to come by in auto repairs nowadays- don't look any further just go see the team and they will treat you right!

Took the car in to get the muffler and exhaust replaced . And they had to lift up the car to do…read morethat and they never told us that the frame was rusted. And they had to see it when they had it up in the air . They replace the muffler and exhaust which they never should have . They should have told us that the frame was bad at that point . Disgusted they even check checked out our brakes front and rear and said they were bad and they were not . The only thing they were right on is they said a wheel bearing was bad and one was that was the only thing

I have been very impressed with Discount Tire in Okemos MI. The owner is in the shop working…read morealongside his employees. He runs that store so efficiently and is polite, honest and nice guy! I felt like I was in the pit at a NASCAR race! They have done a fantastic job keeping everyone safe during COVID.

Call discount tire today to check on having a tire repaired. A, simple, nail in tire repair…read more The service writer came out and tried to invent all kinds of problems the Vehicle did not have, saying the lug nuts and hub bolts were damaged. This is an ongoing scam that is now common at discount tire thinks they have a naïve costumer. They want to turn a simple repair into thousands of dollar repair. $22 repair at Quailty Tire in Lansing. No other problems found. I will never go to Discount Tire ever again

Scheduled an appointment 2 days in advance. I arrived 10 minutes before my scheduled appointment…read moreand they told me it was going to be a 2 hour wait, Super disappointing. I was purchasing a vehicle down the road from this location and needed an Inspection completed. I scheduled this trip/purchase from the west side of the state around the appointment time I was given. total fail

I went to Belle Tire on January 16th 2025. My car had a terrible grinding and squealing noise. I…read moremade an appointment and they got my car in right away. It turned out to be a rock stuck somewhere around a break. They did not charge me for their time and also suggested that my breaks looked good. I will definitely think of Belle Tire next time I need car service.

My girlfriend's car needed jump starts the last couple days and I knew her battery was about 5…read moreyears old and perhaps almost dead. So I go to Advanced Auto Parts and figure they can test it, they did, and I asked them about charging it instead. So they take it out and charge it overnight. Next day I go there, they put it back in, then I was putting a bracket on that I forgot about, arced the battery, blew a fuse, so they checked that out too, replaced the fuse and everything works great. My total bill? $3.74 for the fuse. They checked the battery for free, took it out, charged it and put it back in and checked the fuse I blew....all for free! And friendly about it all too. I can almost guarantee you if I brought it in to any service shop they would tell me I need a new battery. Hats off to this place for service unparalleled.

They have the most awesome young man there.....I believe his name is Troy Ellis......he has never…read moredirected me wrong....when I thought I need more parts he adjusted me and my purchase was half the cost. He knows his job and he knows his parts....I need my headlight change I couldn't figured it out.....Troy came out side and did my bulb for me. He is a valued employee and his customers love him....very knowledgeable Keep up the good work Troy.......very honest and tells you straight up....wish there were more workers like this young man

Had my 2018 F-250 in for U-joint replacement and Mark and his team did an excellent job they also…read morefound a bad front hub and a bad locking hub, do to me driving it to long with bad u-joints. They fixed everything and it drives like new again, price was very fair in my opinion. Highly recommend Carney's and especially Mark for his professionalism and honesty.

Mark was so great about taken care of of my suv he fixed my brake line and told me I was due for a…read moreoil change I said can you do it cause you have the car price was so great I will take my cars to them thank you again

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

Great service! I…read morecalled to schedule and the service both over the phone and in person was fast and they communicate clearly and efficiently. The appointment itself went quickly and they had a nice waiting area while I waited for my car. With WiFi and water, so everything I needed. The price was decent too (FYI it's a better price with cash/debit than credit). I'll definitely go back when I need another oil change, new tires, or other maintenance.

While they were fix a botched job from another car repair place I had them change my oil. Fast and…read moreefficient. Always pleasant to deal with.

TLDR: 1-VERY POOR COMMUNICATION-while total price reasonable…read morethey totally incorrectly quoted price 2-HAD CAR WAY TOO LONG FOR A 1 HOUR SERVICE-3 days 3-DID NOT DO INITIAL SERVICE REQUESTED-did rear instead of front differential 4-Overfilled fluid-required service at other shop 5-Front desk person not helpful, manager condescending even though I have plenty of mechanic experience Called to have front (and if necessary rear) differential fluid change on kid's AWD car due to front axle binding while making turns. We were quoted $160 for this service by phone and text. LJ at front desk accepted car, we did not hear from them for more than 24 hours. Daughter received text stating cost would be $250 including a "diagnosis fee", and she declined to sign (I had diagnosed the problem). On phone they then said they only changed REAR differential fluid (NOT what we asked for or were quoted) and front problem persisted-we were polite during this time. We were then quoted additional $200 for front diff service. We went to store, LJ was at computer and said "It will be a minute" while we waited.... After 2 minutes he finally looked up and engaged with my daughter, then went to get manager. Manager mostly pleasant but only addressed me (owner daughter standing right there) and was condescending when I asked specifics regarding the work to be done stating "you let me handle the mechanics of the car". They finally did the front diff/transmission fluid change at a "discount" of $150 after having car for 3 days! Checked and they overfilled fluid by at least 1 quart. Had front diff serviced again at another shop.

I went to this place as my brakes were squeaking a bit. Turns out there's nothing wrong. Most other…read moreplaces would have needlessly replaced or pretend to replace the pads. There are still honest people and I will come back here for service.