Miguel was amazing ! He helped me out power steering fluid in my allure which is not easy ! He was…read morepatient --even finding the cap the last guy lost ! Miguel was professional, polite and very kind! I appreciated all the good vibes which is why I go to AutoZone for all my auto needs! THANKS MIGUEL !

I'm always able to find what I need for my vehicles and the associates are of great help, providing…read moreguidance when necessary. They've willing replaced batteries and windshield wipers. I will return.

the best parts suppliers in the business, fast and friendly. always have everything that I need in…read morestock. thank you

Had UFCR do a couple things for me. Valvoline said the inner section of my oil filter was damaged…read more& they replaced it free. So I wanted to have it looked at make sure it was done right & figure out why/how it was damaged. Apparently Valvoline must have dropped it. The damage wasn't caused by the car or road. My car needed a total transmission flush.. they did it in a timely manner & things are working good. The reason I went to them was in the spring I had some issues & come to find out there was a recall for it. When I had called Spartan Toyota (before going tho University Foreign Car Repair) they wanted over $200 to "diagnose". Interesting there's a recall & the dealership wants $ to diagnose a recall. The folks at University told me about it & printed out the recall info thus Spartan repaired it without the diagnostic fee. Who does that? Tells you there's a recall & take it to the dealership & get it fixed free. When I came in this time for these other things (granny flush etc) they told me they had a bad review. Now that I found surprising. These folks have been in business many years & always had a stellar reputation. But I didn't use them until recently. I was very confused by them 1st telling me about the bad review. So I read it. That post after reading it seemed like somethings missing. Maybe it was someone else's card, maybe she had a previous experience that went away? But something in it seems like there's more to it. These people at University knocked hundreds off what they originally quoted me. Even during the quote and drop off. When I came back, it was even less than quoted. The work was great. I had no problem with payment with my card. They were jovial gentleman, and truly seemed like they not only cared about my car, but my budget & me as a person. Some people are just never happy unless it's free & even then....they'd probably complain ​​

Honest, nice and overall great people to work on your car. Had my VW at the dealership and two…read moreother shops for an electrical issue that they never could fix but these guys got it done!

My wife and I had THE BEST car shopping experience of our lives at Williams Hyundia all because of…read morea salesperson named Tyler Duling. If you go to the dealership be sure to see FIVE STAR TYLER! He made us feel welcome, answered all our questions, and made us actually enjoy the experience. Enjoyment and car shopping usually aren't spoken in the same sentence until we met Tyler. Seriously, only see him if you are shopping for a Hyundia anywhere in Michigan!

I honestly didn't expect a response, but since you replied, I'd like to add one more thing…read more My situation was very simple. My daughter is graduating from school, and we wanted to buy her first car in the color she really wanted. Our whole family made the trip together, driving an hour and a half to your dealership because this was supposed to be a special and exciting moment for our daughter. Your salesperson told me that the manager would not sell the vehicle through the O-Plan, so I asked to speak with the manager. Instead of simply explaining the situation and saying something like, "I'm sorry, but unfortunately, we're unable to do that because of our circumstances," I was given a long explanation about the dealership's sales, how small the company is, and other things that had absolutely nothing to do with me as a customer. That was what frustrated me the most. Customer service begins with understanding the customer. My entire family came all that way because we were ready to buy a car and hoped to make it a special experience for our daughter. Instead, we left feeling that our time and effort meant very little. There are many good dealerships out there. I will simply purchase a different color from another dealership nearby and move on. I can consider this an unfortunate experience and put it behind me. But I do hope you take this seriously and provide better training for your staff and management. If you work in customer service, kindness, respect, and empathy should be the minimum. A dealership sells more than cars. It also sells trust, service, and its reputation. When customers are treated this way, even cars that could have been sold will not be sold. Customers' time and effort should never be treated as if they don't matter. Businesses that fail to understand that ultimately hurt good, sincere customers who simply came ready to make a purchase. Don't you agree?

Shout out to David and Nick, those guys are awesome. Really appreciate all the time they took…read moreexplaining/teaching me a few different things about my car. Went out of their way to help me out

I've been to this place 3 times in the last few months. Each time I was greeted and asked if I…read moreneeded any help. This time they just blew me away with their customer service. My old beater Subaru that I keep to save the new car from getting wrecked had a dead battery from lack of use. I went to the store to buy a charger but instead they sold me a terminal protection kit for a couple of bucks and lent me, LENT ME, a little charger/jumper device because I couldn't jump the car with my Prius. The two guys there were full of ideas that would save me money and were just so helpful my mouth fell open. (Really) I've run into maybe 5 different employees here, all have been remarkably considerate. What a great place!

The only reason that this place is getting 2 stars at all is because of my first visit. The first…read moretime I went, there were three guys who were fantastic. Nice, helpful, informative. My battery wouldn't start because of sub-zero temps. I went in & they said my battery was past the expiration date. So we paid for a new battery. They told us we would be better off with a higher tier battery instead of a stock brand. So we paid a little more for better quality because I was ensured it would start up, even in the worst temperatures. Cut to 2 weeks later, car won't even start at 45*. No issues after being jumped, but will not start unless I use a booster pack to jump it every single time I use the car. I go back in to ask them as I never had any issues with my old battery other than the sub-zero temp. The guy tried to tell me that he couldn't look at it. I told him I had the car there. Then it changed to "we can't remove them or install them." I said that was strange since they had done both when I was there a couple weeks prior. After telling him the guys were super helpful last time, I finally get him to come look at it. He hooked it up to a sensor thing, said it was fine, & said I had to go to a shop. He said it not being secured enough is what was probably causing it to not start. I explained that my old battery sat the exact same way. He said there was nothing he could do & walked away. I went to muffler man, who tightened the bolt & the car started right up. That's why I freaking love them. They don't try to take advantage of me or brush me off. I guess Napa only cares if you're about to drop $300 on a battery & booster pack, but once they have your money, the customer service ends as well. I would have given this place 1 star if it wasn't for the three amazing fellas that helped me the first time. This guy acted like I was inconveniencing him by even walking in to the store when he's getting paid to help customers.