Basically a brand new store, where a Taco Bell once stood, you now have an auto parts store. With…read moreit being basically brand new, you would think that customer service would be on point. However, that was not the case here. I came in with an idea of what I needed and leafed through the pamphlet finding the model I needed. When I couldn't figure out exactly which one I needed, I was waiting for help to come my way, no luck there. They were too busy having a conversation with people that weren't there to buy anything, just to talk. Needless to say, but I walked out without purchasing a thing. Maybe that's why Autozone and a competitor always build so close to one another. You can't get the customer service here, go next door.

This is BY far the WORST place to go if you need parts. I would rather shoot myself in the foot and…read morethen play a game of soccer than deal with these idiots. Very rude, they have NO knowledge about what they sell, Over priced, yeah their parts have a warranty but try returning anything to them unless your their star service shop. They don't even carry 1/2 the parts that Advance Auto Parts have in stock. Want proof ask them for a 2015 GMC Terrain SLE 2.4 L Thermostat. They told me that may be too new of a vehicle. Seriously its 2 years old Advance Auto has them in stock. Save yourself the hassle and go across the street to Advance Auto Parts tell Kevin or Mike Jason sent you.

If you are going to put all your eggs in one basket and take a chance on one thing to do with your…read morebusiness then you better make sure you are an expert at it. And you know what, that's what this guy did here. He put all his eggs into batteries and he knows his stuff. First, let me tell you about this place. I had no idea it was an actual business. I had driven past it many times and just thought that it was either something from a bygone era or a storage facility for some other company that dealt with batteries. I had no clue this was an actual place to buy batteries of all sorts. You may think that this looks like a garage from the outside, and you would be right and for good reason. When I say he deals with nothing but batteries, I mean all types of batteries. That includes vehicle batteries and I believe they are installed in house. I walked in after my search for a battery elsewhere did not pan out. I told the gentleman what I needed. He grabbed one and I asked if this would be the same as the one the appliance I needed it for. Just to be sure he did a quick look up on his computer to make sure the two were interchangeable. He went the extra mile to put me at ease, that's how you get customer's, treat them well and they will return and tell other people about the place. I went home and replaced the batteries that were dead for so long and it was nice to have the one appliance back up and running. Be careful of the parking lot and do not park in front of the garage door.

I've been here two times for batteries. They have them all!! He replaces it and with my watch,…read more he even set the time! I was amazed. If you need a battery replaced, go here!! And.... their prices are low!

Good customer service, wait time was short, prices reasonable. Took me early. Manager took me to…read moreservice area and showed what was wrong.

I have had my vehicle serviced twice at Mr Muffler for heating and air conditioning issues. In both…read moreinstances, I worked with a gentleman named Rick. He was very amicable and pleasant man to work When he explained what they were looking at and what may need to be done, he made sure that I understood everything, even if he had to repeat it twice. I found Rick to be proactive, professional and very knowledgeable. Value for services : 100.

How can a 2020 vehicle kept in a garage, with maintenance done as required, and 45K miles, suddenly…read morehave an electrical issue that causes the vehicle to sporadically stop and have 'check engine' light issues with a service department that just can't find the problem? Charging $165/hr for labor to go step by step through " pages and pages" of possible causes while under a 6 year full warranty (costing $1200) that 'may not' apply if its corrosion or this or that - are you kidding me?????? The warranty does not cover diagnostics for major issues like the vehicle not starting on a random basis? What a scam and dis-service from a supposed service department. Disgusting excuses for a dealership that claims to be customer oriented. Never will step inside a Subaru dealership again.

Ive purchased several cars hete. Jared is fantastic. Denise makes getting the loan process…read morebearable. The men & women in service dept are top notch. Super pleased with my experience hereZ

So thankful that the guys at autozone were able to help diagnose and fix my car, as well as give…read morefollowup recommendations about things that may be covered under warranty. The dealership did not grasp the urgency of the problem and scheduled me 2 weeks out. I would have had no car for the 2 weeks, but the guys from autozone saved the day.

Always busy, but may not always have the part you need. Even if you look online ahead of time…read more Not sure if their systems are up to date, but a few times I showed up with an item in mind that was suppose to be in stock and surprise surprise, they were out. May I suggest just ordering it online or going to the nearest location that isn't this store. Even though there is that hiccup of a situation, customer service is always above what you expect.

Horrible service , over charged and messed my steering wheel up and wanted me to pay to get it fixread more

ClI took my car to carmens in Sept 2023 for 4 brand new tires. I had an appointment at 8am didn't…read moreget in til 9am and had to wait 7hrs to leave. Then they didn't celebrate my sensor for the tires now when there low the back light on my dashboard goes to the front tire. They did this to all of them I called they want to charge me more for the mess. They were very rude ignored me when I got into the shop a 1st time customer. I will never go there again.

This Napa store refused to exchange a NAPA warrantied part, today. They said I would have to take…read moreit to the NAPA store where I bought it because this store did not honor the NAPA warranty if the part was purchased at another NAPA. That was a new one to me. The ironic thing was the parts guy where I purchased the part told me it was better to buy a NAPA part because if I had a problem (which I certainly did) there are so many NAPA stores, I would have less trouble exercising the warranty. What a crock. So, when I do need to avail myself of the might of this NATIONAL company, I'm given the bum's rush by NAPA / Key Way Supply. I travel to the four corners of the good ol' USA, so do you think I'm going to buy, say, a NAPA battery in Houston then chance it queefing out in Johnstown just to find out NAPA's warranty doesn't apply here? Is this what they call The Johnstown Mentality or just the mentality of the operator of the Johnstown NAPA? I guess it won't matter because Amazon will be dropping mufflers and brake pads from their drones any day now. Until then, I'd say go to another chain for your auto parts . . . stupid.