Basically a brand new store, where a Taco Bell once stood, you now have an auto parts store. With…read moreit being basically brand new, you would think that customer service would be on point. However, that was not the case here. I came in with an idea of what I needed and leafed through the pamphlet finding the model I needed. When I couldn't figure out exactly which one I needed, I was waiting for help to come my way, no luck there. They were too busy having a conversation with people that weren't there to buy anything, just to talk. Needless to say, but I walked out without purchasing a thing. Maybe that's why Autozone and a competitor always build so close to one another. You can't get the customer service here, go next door.

This is BY far the WORST place to go if you need parts. I would rather shoot myself in the foot and…read morethen play a game of soccer than deal with these idiots. Very rude, they have NO knowledge about what they sell, Over priced, yeah their parts have a warranty but try returning anything to them unless your their star service shop. They don't even carry 1/2 the parts that Advance Auto Parts have in stock. Want proof ask them for a 2015 GMC Terrain SLE 2.4 L Thermostat. They told me that may be too new of a vehicle. Seriously its 2 years old Advance Auto has them in stock. Save yourself the hassle and go across the street to Advance Auto Parts tell Kevin or Mike Jason sent you.

If you are going to put all your eggs in one basket and take a chance on one thing to do with your…read morebusiness then you better make sure you are an expert at it. And you know what, that's what this guy did here. He put all his eggs into batteries and he knows his stuff. First, let me tell you about this place. I had no idea it was an actual business. I had driven past it many times and just thought that it was either something from a bygone era or a storage facility for some other company that dealt with batteries. I had no clue this was an actual place to buy batteries of all sorts. You may think that this looks like a garage from the outside, and you would be right and for good reason. When I say he deals with nothing but batteries, I mean all types of batteries. That includes vehicle batteries and I believe they are installed in house. I walked in after my search for a battery elsewhere did not pan out. I told the gentleman what I needed. He grabbed one and I asked if this would be the same as the one the appliance I needed it for. Just to be sure he did a quick look up on his computer to make sure the two were interchangeable. He went the extra mile to put me at ease, that's how you get customer's, treat them well and they will return and tell other people about the place. I went home and replaced the batteries that were dead for so long and it was nice to have the one appliance back up and running. Be careful of the parking lot and do not park in front of the garage door.

I've been here two times for batteries. They have them all!! He replaces it and with my watch,…read more he even set the time! I was amazed. If you need a battery replaced, go here!! And.... their prices are low!

Top notch - I've been trusting Rick and his team with my cars for 10 years or more. Every person…read moreI've recommended Mr. Muffler to have had great experiences as well. Honest, upstanding, and do great work.

This place always does a really good job in what do.. had exhaust pipe issues and they got me in…read moreand fixed my problem and it was very reasonable

What a great dealership and car servicing center which gives me one more great reason to take pride…read morein being a Subaru owner!!!! I have been dealing with Spangler for about two years now with three Subarus and have yet to notice a flaw in this business. I bought my second Subaru off off this place and would've bought the others but were unable to obtain my desired vehicle on their lot. We all know and loathe the kill of the sale that most crooked dealerships salesman pun about but not here. They genuinely want you to be happy and walk away with rock bottom price on your dream machine!!! The service transcends top notch. On this day i had an unscheduled oil change which. Took 20 min. Thats right....20 min!!!! The time it would take you to wait in a greasy burger pull up window..WOW!!!! The shop is impeccably clean with a lavish waiting area which sorry to say...I barely got to know!!!! The employees are super nice and knowledgeable and eager to help you with any need. This is one great reason why i will continue to own a Subie....and the fact i like bad ass speed!!!!!

How can a 2020 vehicle kept in a garage, with maintenance done as required, and 45K miles, suddenly…read morehave an electrical issue that causes the vehicle to sporadically stop and have 'check engine' light issues with a service department that just can't find the problem? Charging $165/hr for labor to go step by step through " pages and pages" of possible causes while under a 6 year full warranty (costing $1200) that 'may not' apply if its corrosion or this or that - are you kidding me?????? The warranty does not cover diagnostics for major issues like the vehicle not starting on a random basis? What a scam and dis-service from a supposed service department. Disgusting excuses for a dealership that claims to be customer oriented. Never will step inside a Subaru dealership again.

So thankful that the guys at autozone were able to help diagnose and fix my car, as well as give…read morefollowup recommendations about things that may be covered under warranty. The dealership did not grasp the urgency of the problem and scheduled me 2 weeks out. I would have had no car for the 2 weeks, but the guys from autozone saved the day.

Always busy, but may not always have the part you need. Even if you look online ahead of time…read more Not sure if their systems are up to date, but a few times I showed up with an item in mind that was suppose to be in stock and surprise surprise, they were out. May I suggest just ordering it online or going to the nearest location that isn't this store. Even though there is that hiccup of a situation, customer service is always above what you expect.

Got 4 new tires and a Front end alignment was busy but great service great prices and great tires…read moreif need tires in Johnstown this is the place to go

Horrible service , over charged and messed my steering wheel up and wanted me to pay to get it fixread more

This Napa store refused to exchange a NAPA warrantied part, today. They said I would have to take…read moreit to the NAPA store where I bought it because this store did not honor the NAPA warranty if the part was purchased at another NAPA. That was a new one to me. The ironic thing was the parts guy where I purchased the part told me it was better to buy a NAPA part because if I had a problem (which I certainly did) there are so many NAPA stores, I would have less trouble exercising the warranty. What a crock. So, when I do need to avail myself of the might of this NATIONAL company, I'm given the bum's rush by NAPA / Key Way Supply. I travel to the four corners of the good ol' USA, so do you think I'm going to buy, say, a NAPA battery in Houston then chance it queefing out in Johnstown just to find out NAPA's warranty doesn't apply here? Is this what they call The Johnstown Mentality or just the mentality of the operator of the Johnstown NAPA? I guess it won't matter because Amazon will be dropping mufflers and brake pads from their drones any day now. Until then, I'd say go to another chain for your auto parts . . . stupid.