Stuck near town, overheated engine, in need of a cooling fan. Advanced website noted the part as…read more"In Stock" at this store, "Ready in 30 minutes" and "Ready to pick up," paid in full. Arrived with car barely running and prepared to install part in the parking lot, and was told, "Uh, we don't have that. We can maybe get one for you tomorrow." I insisted they find one at another Advanced, and then after another Advanced store kept them on hold for 20 minutes, "couldn't" transfer my purchase to that store and I had to pay the full amount again. If they can't do online ordering correctly, they shouldn't do it at all. And they should hire real adults to help customers, not college brats.

Bought Diehard Gold batteries a year ago from the advanced auto parts on North College which is now…read moreclosed. Batteries don't hold a charge now so took them to next available store in town and they won't honor the warranty. Diehard batteries suck and so too apparently does Advanced Auto Parts

Matt has taken care of my pair of 1940's street rods for the past 4 years and my Classic 1967 GTO…read morefor 11 years prior to that.. He has been honest and up front on the cost of parts and labor. These are difficult vehicle to maintain and most of the problems or enhancements are not cut and dry. I am completed happy with the work performed and the costs associated with the repairs. Some of the changes on the rods have been considered too expensive to do, but Matt have always got them done in an efficient manner with a reasonable cost. My 40 trashed an electric fuel pump on a Sunday evening. Matt diagnosed the problem one the phone, followed up by coming to the vehicle and waited for the wrecker. He then opened his shop and had the wrecker deliver the 40 to his shop as well as unload it into a service bay so it could be worked on in the morning. I consider Matt one of my best friends and the most honest and professional mechanic I has ever met, I have over 60+ years dealing with mechanics. I wish Matt the best in his current position and look forward to the future reopening of 360 Auto.

2012 Tdi Passat with a bad wheel bearing. A wheel bearing is a very simple and easy job that takes…read moreabout an hour for a relatively inexperienced mechanic. $200 oem part from vw. This is about a $300 job with a well trained mechanic. This guy charged us $500 plus. Takes his sweet time on very simple work, and then charges $130 an hour for his time. I would never recommend anyone to a mechanic that charges more for labor than parts on a job that can be done at a Walmart Service center, by people that are paid $18 an hour for the same work. Just because it's a German car doesn't mean you get to rip people off.

for 4 years, Dave has been our go-to for our 2003 Class C Born Free RV....he has been spot on for…read moreeverything he does and repairs for us. We so appreciate his service!

I am very happy with how Dave handled my situation and was very honest and personable towards me. I…read morewill definitely be back if I have issues with my car. He also was VERY understanding about price and not pushy at all. The service I received was fantastic. Thank you, Dave.

while on the road my suby left front wheel seized and blew up damaging hopelessly the front end,…read moreand the electronica. The electronics-most complicated repair is outstanding. However my front end left side is coming off. Have spent months trying to get this resolved, Greg Johnson has not resolved this even after having Caliber Collision estimate repair(I was told to get estimate from reputable repair shop. I am being blown off, and now I find out Greg Jonson is out for 2 weeks and never notified me. Our repair through USAA and the Loveland statement about their self inflated "customer service" is fabricated. The worst customer service I have received, and I do not live in Loveland I am closer to Colorado Springs-but the repair done on the road-had to take to nearest dealership. Based on this experience I have to say they have failed epically and I question wether service tech just blew me off and has not sent Caliber Collision estimate to "upper Management as claimed" I'm sick of this frickin' hassle and epic customer service failure-and physical repair a failure. Can't endorse Loveland to fix your Subaru-despite their self important claims of customer service.

Bought our Outback new and have brought it in for oil changes and scheduled service since…read morepurchased. Took it in June 2 for oil change. Later wife noticed odd smell but thought it was from other vehicles' exhaust. (I have had sinus cancer & have no sense of smell...and am the primary driver around town.) Went out of town today with wife who again noticed smell. Got home and looked under at he hood to find oil all over the engine because apparently the oil cap hadn't been secured when oil was changed. Down a quart low. Called Loveland Subaru Service to tell them what happened...no apologies, no offer to clean engine, no offer of refund for botched oil change... nothing. They also failed to update the service sticker but have our receipt. Slipshod service. Of course, we were getting ready to go on vacation. Disappointed customer.

These guys have done work on my Tacoma and my Jeep, both with exceptional results. They will work…read morewith you to find exactly what fits your needs. Definitely recommended!

Everyone at 4 Wheel Parts was friendly and knowledgeable. They gave me some great advice on rims…read moreand tires and were able to install the same quickly. The store is spotless with a lot of items you didn't know you needed. It's also a great place to buy gifts.

My car decided to act up after lunch at Culver's, and after giving me a Parking Brake warning…read moremessage I could get no response when trying to start it. A tow through Honda services was 1.5 to 2 hours out, so I walked the quarter mile or so to Brakes Plus to see if they could help (I bypassed a closer service because I've normally had better experiences with Brakes Plus). I won't get into details, but a tech was sent to help and had me back on the road within 30 minutes. They definitely went out of their way to assist me.

ABSOLUTELY DO NOT recommend this company and especially the one in Johnstown by Scheels. If you're…read moregoing there for 1 minor service or just brakes, be prepared to be slapped with a list of other things they mysteriously found wrong and be hit with a $2-3,000 bill. Went in for brakes ONLY, and was told had a specific leak, on a newer vehicle that absolutely hadn't made even so much as a drop of liquid on the ground anywhere before being taken into their shop. No smoke from car, no smell, no warning light on dashboard. Just told it's what they found and then when asked to be shown where this crack or leak was, they could not show it and immediately stopped talking to us and wouldn't discuss anything further. Told them we'd like to take it to the dealership for it to be looked at and was told we could absolutely not drive it or it would destroy the engine. So what could we do? Very shady practices and takes no accountability for themselves causing the damage!! Also as another punch to the gut, was told the car would be ready that day after them having it for 8hr,...... it was not, drove all the way there for someone to tell us sorry it won't be ready until tomorrow now. No courtesy phone call to let us know, before we traveled all the way there. Leaving us stranded with no vehicle for a whole day and having to miss work. Then the next day being told the wrong part was received, forcing the wait the whole next day, again without a vehicle. Very unprofessional, and extremely disappointed in this place for being such scammers.So if you think your car is in great condition... just give it 20min in their shop, they'll make/find some damage that will cost you $1,000's. Services Brakes

These guys are amazing. I highly recommend them for any work they are able to do. Super friendly,…read morecommunicative and helpful!

Id give them one star but they can remove those. Over the phone they told us $400 for brakes. Got…read morethere and they tried to charge us $2100. Very dishonest people that try to get every dime out of your pockets.

Brandon and his team were absolutely excellent. Great group of guys with good energy and a fun…read moreplace. Great at explaining and recommendations. They were happy to show you the issue and give you ways to create a result. Truck a.k.a. Rex is feeling fantastic 5/5

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.