Woke up to some car issues and took my Ford Explorer into Autozone. Ryan B was very responsive and…read moreimmediately helped me with my car issues. Diagnosed a battery issue and recommended a suitable one for my vehicle. He was kind, professional, and proficient, despite someone stripping the bolts last time a battery was put in. Definitely recommend him for services at this location, he's a hard worker!!

This place is eh. I had a dead car battery and came in, and they said they could charge it. So I…read morewaited two hours for it to charge, just for them to tell me that the charge didn't hold so I had to buy a new car battery. The guy working on my car didn't seem very confident about the battery installation and it took forever to get it out and put a new one in. He messed up my wires a little bit which is kind of concerning considering my car is only a year old.

for 4 years, Dave has been our go-to for our 2003 Class C Born Free RV....he has been spot on for…read moreeverything he does and repairs for us. We so appreciate his service!

I am very happy with how Dave handled my situation and was very honest and personable towards me. I…read morewill definitely be back if I have issues with my car. He also was VERY understanding about price and not pushy at all. The service I received was fantastic. Thank you, Dave.

Stuck near town, overheated engine, in need of a cooling fan. Advanced website noted the part as…read more"In Stock" at this store, "Ready in 30 minutes" and "Ready to pick up," paid in full. Arrived with car barely running and prepared to install part in the parking lot, and was told, "Uh, we don't have that. We can maybe get one for you tomorrow." I insisted they find one at another Advanced, and then after another Advanced store kept them on hold for 20 minutes, "couldn't" transfer my purchase to that store and I had to pay the full amount again. If they can't do online ordering correctly, they shouldn't do it at all. And they should hire real adults to help customers, not college brats.

Bought Diehard Gold batteries a year ago from the advanced auto parts on North College which is now…read moreclosed. Batteries don't hold a charge now so took them to next available store in town and they won't honor the warranty. Diehard batteries suck and so too apparently does Advanced Auto Parts

Rare, if ever, can you call the whole car buying experience wonderful but that's exactly what…read morehappened at Subaru of Loveland. David was incredible, being responsive and informative to my questions. He was well versed about all aspects of his products. Negotiations were straight forward, honest and no high pressure or gimmicks. Joel did an excellent job of explaining all aspects of the car-especially new technology upgrades. Kudos to the entire team especially their finance department! Well done.

while on the road my suby left front wheel seized and blew up damaging hopelessly the front end,…read moreand the electronica. The electronics-most complicated repair is outstanding. However my front end left side is coming off. Have spent months trying to get this resolved, Greg Johnson has not resolved this even after having Caliber Collision estimate repair(I was told to get estimate from reputable repair shop. I am being blown off, and now I find out Greg Jonson is out for 2 weeks and never notified me. Our repair through USAA and the Loveland statement about their self inflated "customer service" is fabricated. The worst customer service I have received, and I do not live in Loveland I am closer to Colorado Springs-but the repair done on the road-had to take to nearest dealership. Based on this experience I have to say they have failed epically and I question wether service tech just blew me off and has not sent Caliber Collision estimate to "upper Management as claimed" I'm sick of this frickin' hassle and epic customer service failure-and physical repair a failure. Can't endorse Loveland to fix your Subaru-despite their self important claims of customer service.

had not personally used Scott's for any of my cars. But I recommended Scott's to my son for his…read moreHonda Pilot. They were very thorough with the inspection and recommendations over the years. The repair work they did on his car was excellent. Fast forward to this August and now I have my daughter's car (Toyota Highlander) in Fort Collins and we have just completed an inspection of the car. A shout out to the service writers. Marty saw us initially Wed. at 8:00 and we realized with my appointment at a glass shop, that the inspection couldn't be completed in a timely manner. He then proceeded to work us in the next day. Brendan was the service writer that took us in for our Thurs. appointment and after inspection, explained everything that was recommended based on the mileage of the car. Being just enough of a gearhead to get me in trouble but know what is needed and what is not, I was very impressed with the quality and thoroughness of the inspection. I never felt pressured to buy any parts, products, or services. I cannot speak highly enough of the service I received. Brendan and Marty were very friendly, engaging, and professional. I also got a ride back to the place where I was staying and the driver (Kevin) was very easy to talk with. Just like an uber driver. I trust my daughter's car will be in good hands. repair order 67731

Used to be satisfied with them, but not anymore. Diagnosis..repaired what was advised...didn't fix…read moreproblem. Now they say new problems and more$$$$. Another shop called BS on the repair. Same problem same codes, you do the math.

Can't praise this location enough! Kelly is absolutely amazing; whatever you need she's your girl…read more Will continue to go back here for anything I need in the future, these guys seriously are lifesavers (got new brakes, rotors, alignment, and a ball joint)

I was told it would be an hour for my service and it was two and a half hours. DO NOT come here…read moreunless you can spend all day waiting OR leave your car and hopefully you'll get it before the end of the day.

My warning light was illuminated on my vehicle after I had to jump start it after our deep freeze…read more I took my car to my dealership, Fort Collins Dodge Chrysler Jeep for servicing. They charged me $185 to test the batteries, which took 6 hours. Then they told me I needed new ones (my car comes with an auxiliary battery) at a cost of over $650. I wanted to check out battery prices before I committed. Interstate Batteries on Willow quoted one half the price. When I got to their shop to buy my batteries, Chris tested them in a matter of 4 minutes. He discovered I didn't need new batteries, I just need to charge them fully every once in awhile. They didn't make a sale today, but they made a life-long customer. Thanks Chris and Scott and the crew at IB for being so professional and honest.

Just stopped in to get a new battery, it was so fast and so efficient. In and out just like that…read more Big thanks to Scott for making it an enjoyable and seamless stop into the best battery shop in northern Colorado.

Fantastic Customer Service!!!…read more Phil Meyer is my Sales Professional at Ed Carroll Porche Audi, and it is because of Him that I now have the Car of My Dreams!!! I live in Palm Springs, CA. and bought a new car from Phil a few years ago at a dealership there...I was so impressed with the entire experience that when I decided to upgrade to a Beautiful New Porche, I knew I had to contact Phil - now at Ed Carroll and Audi Ft. Collins - to make it happen! Within a few hours, Phil found me the exact car with ALL of the options I was looking for, and made it possible for me to comfortably purchase it and have it delivered to my home...looking gorgeous and in flawless condition! I was Amazed! I would highly recommend working with Phil as your Sales Professional - wherever you live! - because the personalized customer service he offers his clientele is unparalleled in the industry. Phil's attention to All details and his willingness to go above and beyond to ensure that his clients are Happy and 100% Satisfied with their purchase is his main priority, and why he is the BEST at what he does. He genuinely treats his clients like Family and has their best interests at heart, making the entire buying experience Fun, Extremely Positive and Uniquely Memorable! I assure you that once you have had the good fortune of working with Phil as your Sales Professional, you will be THRILLED with the results and become a Customer for Life as I am!

Gave them a call needing help finding parts and Josh was very helpful. I got a lot of information…read morefor what I needed