I was traveling in from Tennessee and my battery gauge showed a decline in charge. I pulled into…read morethe and they did a told me I might want to have the charging system checked out before I buy a battery. David was very trustworthy and referred me to a local tire center to do an electronic check. followed his recommendation and electronic the I returned to and they put the battery in and they were excellent.

Very competitive pricing for oil changes but the place is just too much of a zoo and confidence in…read morewhat they do is just not there. Had an appointment for an oil change and tire rotation- over two hours waiting. Second time this happened.

I recently visited O'Reilly's to have my car battery tested and to get some insight on a strange…read moresmell and smoke coming from one of my tires. While I appreciate that the staff attempted to help, the experience left me feeling more confused and uneasy than reassured. After mentioning the issue, I was told rather abruptly that my car was at risk of sparking and blowing up while driving -- a very alarming statement to make without any thorough inspection. We went inside to get the assistant manager, who admitted she didn't know what to do and quickly brought out another team member. They then stated that wires were burning from the inside out. As for the battery test, no clear explanation was given after the initial check. When we followed up to ask if it needed replacement, the employee suddenly said, "Actually, yes," and started quoting voltage numbers off the top of his head -- without referencing the machine that had tested the battery. It felt like the numbers may have been made up to pressure us into purchasing a new one. Before the employees even offered any real solutions, we had already called a trusted family friend who understands cars well. After we explained the situation over the phone, he was able to walk us through exactly what was happening -- without seeing the car or even looking at any numbers. His insight made complete sense and ultimately helped us resolve the issue, long before the workers at O'Reilly's gave us their alarming and inconsistent assessments Another customer nearby -- a father who had been listening -- even expressed concern that we were being taken advantage of. I understand that not every situation has an easy answer, but I left feeling like I couldn't trust the advice I was given. I hope this feedback helps improve the clarity, professionalism, and accuracy of communication in the future.

Stopped by to pick up cabin and engine air filters. Michael the manager said they didn't have the…read moreengine filter there but I could go ahead and pay for it there and pick it up at the mary esther location. Drove straight to the mary Esther location-about 20 minutes-where I was informed that the filter was now already on its way to the Destin location, the complete opposite way of home and from where I just came. Called the Destin location to speak with Michael but he was already gone for the day, I was told I'd get a call when the filter came in but that was four days ago and still nothing. The poor guy helping me at mary Esther location said it wasn't possible for him to process my refund and profusely apologized even though it wasn't his fault, he said it happens all the time. I've been a loyal oreillys customer for years while living out west but that has now changed.

They guys were very help and friendly. They are very resourceful. I got a dead battery the day…read morebefore I was to leave to go home from a week of vacation. At the time I did not know if the problem was the battery or the alternator. I talked with these guys and they were able to get me a battery at a better price than Walmart but also said that they had a couple shops that could change the alternator the same day if needed. They stock lots of foreign parts so they had my alternator in stock. Thankfully the problem was only the battery.

They did amazing job changing my brakes on my 2023 Range Rover as well as changing my tires on my…read more2019 G wagon!! Thanks guys

This was the worst experience I have ever had with a car repair facility. They could not do what…read morethey promised. They took payment and asked me to return so they could finish. I took it back two more times and they could not do the job. If you look at their records with the State of Florida they had to file for reinstatement twice. If they cant afford to file their annual reports and do the proper paperwork then what else are they failing to do. Go to SUNBIZ.org. Look up Destin Imports and you can see for yourself. The waiting area is trashy. All the times I was there I did not see another customer. These people appeared desperate. I would take my kids tricycle there for a repair. I think CBP needs to make a visit. Nobody there could speak clear English.

This business consistently provides great service on oil changes. This year I also purchased a…read morebattery. I was a little less satisfied with that purchase because it was only a 2 year warranty. My flexibility was limited as my current battery was at the end of its life.

This place was great! It was quick and they did a thorough inspection of my car while I just went…read morefor an oil change. They let me know to keep an eye out of a suspicious tire that happened to be super low on air and he even did a quick inspection for me. I really appreciated the employee and I happen to go on a Tuesday which is women's day! Yay for a discount! I highly recommend and I was strapped for time so it was pretty fast.

These brothers really know how to work with cars. Best of all, great communication and on time on…read morethe dot. Excellent quality of work along with being fair and affordable on prices. Had to replace my CV axles and tie rods on both sides, they did it in a jif once the right parts got here. Would work with them again in a heartbeat.

I had these guys come out to replace a fuel pump. They seem trustworthy and highly recommend them.read more

This review is for Pep Boys opposite Whole Foods in Destin. Had flat tire on I-90 route east to…read moreTallahassee. Drove to Destin on the temporary spare to have tire checked, all of that time worried that I might need a new tire Pep Boys was slammed when I arrived but they were able to check out and repair tire while I waited. Puncture was in tread. not the sidewall. Amazed that, when I asked the cost, I was told "no charge; have a nice day." Considering how busy they were mid-afternoon, I was very happy that someone was able to look at the tire. That they did so quickly and were able to fix it right away was great news. That they were very friendly and did not even charge me was truly amazing and totally unexpected! Kudos to the management and employees of this PepBoys!

One of the employees here wrecked my truck into another vehicle in the parking lot. The manager did…read morenot have the insurance information at all, and acted as if he couldn't get it. He was zero help to us, rude and needs to be retrained. All he did was add notes to my invoice saying "customer's vehicle was damaged." After the wreck happened, the employee that wrecked my truck was STILL OUT MOVING OTHER VEHICLES. Save your money and go over the bridge. This place is a joke. I'm expecting a call from PepBoys within the next day.

If you got the money and can dream it , these fine individuals can make it a reality…read more They are a storied shop with a lot of pedigree and ambition. Wish some one would get a camera on them . They would be YouTube sensations . Anything from dream toys to competitive racing machines . Highly skilled and talented.

Very friendly environment, knowledgeable on all aspects of high performance vehicles, very fair on…read moreprices, military gets 10% off, the best thing is they also build parts and vehicles from scratch you just tell them what you want and they will build it for you, i highly recommend Full Lock Automotive for all your car needs.

I have been to Tuffy's several times for repairs and tire issues. The repairs were done in a very…read moretimely matter and very professional. The two times I had tire problems they got me in and out very quickly and did it free of charge. That is unheard of now in this day and time. They are the best company for tire issues and auto repair. I highly recommend them.

they installed my cv axle and told me there would still be noise but it would eventually go away…read morebut it didn't. so i finally took it to a different shop and they told me the axle was not installed correctly and not pushed in all the way and now i have transmission damage this place sicks and my attorney will be in touch soon. do not even take anything here at all. they are the wirst mechanics in town. the worst for sure. oh and the mecganic there told me that my hub nut over tightened itself so much while driving it that i couldnt get it off without an air ratchet. they are liers and not good mechanics at all.