I've moved away from Corvallis, but I still wanted to leave a review because this is one of the few…read moreauto shops I've genuinely trusted. A friend referred me here four years ago, and every experience I had with them was positive. The first time, the owner told me he could do the repair, but also explained that my insurance might cover it if I had it done at the dealership, which could save me money. I really appreciated that honesty. Another time, a warning light came on in my Jeep Wrangler. They checked it, explained what was causing it, and didn't charge me anything for the diagnosis. They were always kind, honest, and genuinely seemed to care about their customers rather than just trying to make money from every visit. Even though I no longer live in Corvallis, I still remember how well they treated me. I highly recommend them.

This shop is amazing! Our daughter had a dashboard engine light come on and had it diagnosed at…read moreAutoZone. I called the shop and they suggested she stop by with the diagnosis code for review. They triage her car and provided several recommendations, including having the dealer look up the VIN. The dealer replaced the part for free under an extended warranty. Being out of town parents, we really appreciated the guidance and recommendations. We will recommend the shop to all of our friends!

Josh and his team did an amazing job fixing my car. To say that they went above and beyond is a…read morehuge understatement. They gave me an incredible deal and did more than I asked without charging extra. These guys care about people and do really great work. I'll never be able to say Thank You enough!!!

this place fully scammed me. i paid over $1200 for a repair that was NEVER MADE. On top of that,…read morethe owner left me a nasty voicemail when I was late to pick up my vehicle. I took it to another mechanic and they said the same issue that this place diagnosed was still an issue. That there's no way this shop even attempted to repair it.

It is with great honor and pride to write a review for Trusty Auto Shop. Trusty auto shop is owned…read moreby Chris, an experienced and well-known mechanic around Corvallis. I first met with Chris when I brought a 2016 Dodge Charger SXT where he did a spoiler install. He did such an amazing job, I threw a huge task on him: I asked him to install a Procharger system for my scat pack, route and wire my color changing headlight kid modification kid, install a new grill kit and modify one to allow for a sensor fit, put on my new wheels and tires, conduct an oil change, and tune the car. During this challenging task, Chris treated me like family. Many times I walked into his shop and the whole team always addressed me by my first name. I was able to come and see what was going on with the car and what was wrong whenever issues would arise. Chris acted as an advocate for me by calling numerous companies to answer questions about their products and is always educating himself. Everyone around ti own who knew my ride was at Trusty's knew it was in good hands with Chris, his reputation speaks for itself. There is absolutely no one else I would trust with my car than Chris, his family, and his team. The e amazing customer service, large amounts of knowledge, and heart put into the vehicles is the reason I will continue to return. When you call Trusty's, you aren't just asking for a job, you're asking for a driver advocate, mechanic, and more.

My experience with Trusty Auto Repair was bad. I would not recommend them…read more Summary: * Poor communication and customer service * Work was done without quoting a price or getting my OK * A used part was used in the repair without telling me in advance and without giving me the option to go with a new part. If there had not been a problem with the part, I would not have known about it until I picked up the car * Took three full days to complete work * REFUSED TO TAKE MY CREDIT CARD BECAUSE I "HADN'T BEEN NICE" AND MADE ME PAY $1740 IN CASH TO GET MY CAR BACK. I made an appointment a week in advance (they don't seem to be very busy; they had openings every day of the week) and dropped my car off at 8:30 AM, as agreed. I waited for a call; after 4 hours I called and was told that they hadn't even looked at my car yet. They said they would call back in an hour... an hour and a half later, I called again and learned that they had gone ahead and done a brake job ($275 parts, $180 labor) without quoting me a price or getting my OK. They diagnosed a sound I had been hearing as a bad ball joint and steering knuckle, but because they had started so late, they had to keep my car overnight. The NEXT day, no call from them. I called at 2 PM for an update. They said they were still waiting for a part. At 4:45 PM, Chris the owner called and said that the used part they had received was damaged and unusable. OK, that can happen, but again, if they hadn't wasted half a day, maybe this could have been resolved by now. BTW, this is when I found out they were putting a used part in my car. They kept my car for a SECOND night. The THIRD day, no call from them. I called at noon and was told they still didn't have the part, they were expecting it that afternoon, but my car might not be ready until the following today. I was upset and said they should make my car a priority as they had already had it for two and a half days. The guy at Trusty said, "there's nothing we can do." I said, sure there is, you can tell me that as soon as the part comes in, you will install it because I have been waiting so long. Nope. At 3:45 PM, Chris the owner calls me and tells me that my car is ready - BUT I will have to pay cash. When I asked him why, he said, "you haven't been very nice". When I picked up the car, I asked if he was requiring cash as punishment for complaining about the poor service. Chris just smiled - I'll take that as a yes. He certainly didn't deny it. Chris told me that he has had a lot of problems with people paying by credit card and then telling their credit card company to withhold payment because of a problem with the service performed. That is certainly a red flag - "a lot of problems" with people saying that Trusty Auto Repair's work was not acceptable. That has to make you wonder. Banks don't withhold payment lightly. Fortunately, I was in a position to be able to pay $1740 in cash - if you are not, you might not want to take the chance that Chris won't like your attitude, either. There are a half dozen other repair shops in Corvallis that can do the same work faster, certainly no more expensive and without having to worry that the owner will hold your car ransom because you had the nerve to speak up about poor customer service. I will be using one of them from now on, and I recommend you do the same.

I'm very new to the area and have only taken my car to one place since i've owned it which is in…read moreCalifornia. I hoped and prayed that nothing ever happen to my car while i was up in Oregon but when I saw my check engine light on i knew i had to get it seen. I went off of some 3-5 year old reviews and ran with it....let me tell you don't pass up on this place they know what they're doing and had my car diagnosed and fixed with 2 hours at a very very good price. I would recommend this place to anyone! I felt it needed an updated review & since i had a stellar experience i wanted to share it with everyone!!!! Both of the men i dealt with today were very kind and made me feel very knowledgeable about what was going on with my car. You'd never see this gem unless you know the area (which i don't). 100% Recommend ! Don't pass Pro Auto up!!! Under 200$ to get my check engine light off Thank you thank you thank you

It's run by a bunch of punk kids…read more I've never bought a stereo here (which is their claim to fame) but I've gotten auto work done here. They are really inexpensive. I mean, it's just nuts how cheap these punk *** kids are. I appreciate it. Really, I do. The place seems like it's run by some good ol' boys not even into their 30s. I don't know much about auto repair but I've never had a problem getting stuff repaired here. I've never had to bring my car back for re-service and they've done brakes and rotors and shocks and things. Nothing overly complex, just general maintenance. And once they had to replace some brackets, said the old ones were too rusty to salvage, and they gladly showed me the old stuff they replaced ; I s'pose they weren't just ripping me off on work that didn't need to be done. The only thing that's kind of off putting is their hours. I think they open at 10 or 11 or noon. I really don't know, but they aren't there in the morning. They are probably sleeping off their 20-something hangovers like I used to when I was a punk kid. I'm too old for that these days, though. I wish I were young and cool again. *sigh* Seems legit. Super cheap. Recommended.

Same rating, but another good story of friendly and efficient customer service…read more I needed an odd part for a trailer axle. They didn't have one in stock, but were happy to have a handful sent over from their Portland store. They didn't even ask for a deposit. One of the staff looked up the part, and I was shocked at how expensive it was. The other staff looked up a different part number and said use THAT one because it was one fifth the cost. Still would have been cheaper to order online, but I want to support my local shop so they stay in business. I came back in to pick up the parts, and there they were. I'm back on my way, and I remain a happy customer.

My family and I are on a rod trip and developed an issue with my windshield wipers. My VW wipers…read moreare unusually challenging to find a pair that work properly. Long story short, they do not fit the specs included in the auto parts catalogs. In a pinch and on a schedule, we need to run into this particular NAPA just 10 mins before closing. I apologize for the last minute issue before closing. The associate spent 15 mins and several trips walking back and forth from parts display to car helping me find the exact pets required. He went above and beyond at a time most just want to lock the doors and call it a night. Grateful for the excellent service and support, as well as an above average parts selection! Thanks NAPA!

Called AAA because my car wouldn't start and a technician from Bob's Auto Repair came to my rescue!…read moreHe got my car started within 30 seconds (making me feel a little silly!), was very friendly, and took the time to explain what he thought was going on. Something was wrong with my starter, which I had never heard of, so he popped the hood to show me. Even though he did not know where the starter was in the make and model of my car he helped me look for it and explained what it did. I think car repair companies get a lot of negative reviews on Yelp because, frankly, repairing cars is expensive and it's easy to feel crummy! Don't let the less than perfect score on Yelp deter you, it seemed to me that the workers of Bob's Auto Repair are honest and considerate.

I submitted a towing request through AAA, and Donovan was on the scene in EIGHT MINUTES. I was…read moreexpecting to wait at least an hour! I am still stunned.

Car broke on I-5, just 3 miles from Rick's shop. We limped in and spent the night in his parking…read morelot. Rick not only figured out what was wrong, got parts, fit our repair into his very busy shop and gave it back to us by end of day, but he did so with a smile on his face and some good advice about where we could get a fantastic cinnamon roll and latte! Rick's shop is the home of real, old fashioned mechaincs; is clean and professional, and Rick is a good Samaritan in a mechanic's coat.

This guy saved me big time today. I called Rick after my engine light went on and my temperature…read moregauge started going berserk 10 miles north of his garage on I-5. I googled "auto parts" and God sent me Rick! He calmed me on the phone saying he would look into it when I got there. When I arrived he quickly came out and plugged in the computer to read the code. He let us know that we needed a new thermostat but he assured us that while we should replace it soon that we could make it the rest of the way. Literally we were off the road for less than 10 minutes. If I lived even remotely near here I'd make Rick my regular mechanic. Don't hesitate to stop if you need help. Honest man with an outstanding service ethic. Thanks Rick. My whole family appreciates your assistance.

I was trading with another mechanic in the area and they started acting like they didn't care if…read morethey got my business or not or if I was even happy with their service. I was referred to All Star by a friend and Curt, Troy and the entire team bent over backwards to make us happy and at no time did we feel like our business was unappreciated. ​All Star straight up earned our business from now on.

Super accommodating and very professional. Ask for Kurt if you're in the market for a good deal on…read morea vehicle.