Cancel

Open app

Search

Advance Auto Parts

5.0 (1 review)
Closed • 7:30 am - 9:00 pm

Advance Auto Parts Photos

From this Business

Recommended Reviews - Advance Auto Parts

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

7 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

Ask the Community - Advance Auto Parts

DeadJeep - service - new & used parts - custom builds

DeadJeep

(68 reviews)

I gave a 1 star review on a product I purchased, Lisa immediately, handled the situation in a very…read moreprofessional manner. I am over 40 years working in a retail environment, everyone falls it's the getting back up that counts. If you have an issue with your purchase, please contact them first and give them the opportunity to handle it. I would change my star to 5 if I could but yelp does not give you an option. PS. Refunded within 5 minutes, Thank You Lisa!!

3 days ago New I have…read morebought hundreds of parts from automotive mail order parts for over 30 years. That includes for my 2005 Jeep Wrangler that l bought new 21 years ago. Unfortunately, parts are getting more and more difficult to find. Recently a mechanic broke the plastic cover that goes over my wiring harness, leaving it exposed. I was reimbursed for the cost of a new cover and when I went to purchase another one, I was shocked to find out that it's almost impossible to find one used, never mind new. I found the part on Dead Jeep's website. Keep in mind there is another Dead Jeep located in Massachusetts that advertises on E-Bay. Unfortunately l didn't use them. I ordered directly from the Dead Jeep in Rhode Island off their website. Thank goodness l used a credit card to pay for it. They got paid immediately and l got an email that was poorly worded and had several spelling errors saying that l would have to wait 7-10 business days for the part to be "humanely extracted." . I was annoyed because the website gave the impression that the part was in stock and ready to be shipped. It wasn't..far from it. I didn't hear anything for over a week and emailed inquiring when my part would ship. No answer. So l called and got a clueless, scatter brained individual who couldn't give me a straight answer about anything except to say that his boss has been in business since the '80s and he couldn't say when l would get the part! Finally he told me he would get an update and get back to me. I never heard back so I wound up calling, left a few messages and sent yet another email. Called again the next day and got Scatter Brain who started blathering on about searching in the junkyard for my part and all he had were broken ones...blah blah blah. When l questioned him about whether he even had the part and if not, why was it on the website and why was l charged for it he couldn't even answer. By now I was thoroughly convinced that this part didn't exist in "Dead Jeep's" inventory and they had taken my money for what is essentially a "ghost part." That's when Lisa got on the phone and swore that her boss had or would get the part shipped by the end of the week and she would "make me a priority and keep in contact with me every step of the way." She did neither. Instead I got a barely legible text saying something about her boss not shipping it and she would be in touch. When l asked if they even had the part l got no answer. I called again 2 days later. No answer. I emailed and texted. No answer. l finally got a text on the day the part was supposed to be shipped and told that she was having "a day" (whatever THAT means! ) and if it didn't go out that day I would get a refund. I NEVER got an answer as to whether or not they actually had the part! Finally after I left half a dozen calls made and messages l got a text from someone named Lauren saying "Ray was unable to fulfill the order" and l would be refunded. I don't believe a word these people say so l disputed the charge via my credit card company. I don't think these people ever had the part and had no intention of ever fulfilling the order. After reading dozens of reviews on Google I am convinced of this because my experience was the rule, not the exception. I have bought tons of mail order parts from many different companies in the 3 decades I have been involved in Motorsports, This "company" rates among the worst. To advertise a part and then not deliver it in a timely manner and then effectively ghost the customer is tantamount to stealing. Do NOT use this company for anything unless you like being charged for nothing and having your time wasted. They are a sham company out to steal your money. If not, they are a bunch of clueless idiots who shouldn't be running anything and are playing a game at delivering nothing. I have rarely witnessed this level of incompetence. Stay away from Dead Jeep in Rhode Island. They will take your money and lie. If you don't believe me, read the other reviews. I wish l had before dealing with them and wasting my time and money.

Pick-n-Pull

Pick-n-Pull

(7 reviews)

Worst pick and pull you could ever imagine. If I could give a -1 rating, i would. Prices are…read moreabsolutely insane (wanted $40 for a plastic dash vent, I told them to keep it). Bad selection, car turn over is bad also. 1 good employee, rest suck. Stick to Sam's in Worcester ...... "pick n pull" locations are horrendous. The one in Johnston is no good either.

Any negative reviews are TOTALLY undeserved. This place is a great resource for anyone who works…read moreon their own vehicles. Realize that this is a SELF-SERVICE used auto parts operation, not a full-service auto salvage yard. If you want a higher level of service (answering of phones, ability to check inventory of specific parts, etc.), then go deal with a full-service salvage yard. Just beware that a full-service yard will charge higher prices than Pick-n-Pull, and will probably not let any customers walk though their yard. Furthermore, Pick-n-Pull is open 7 days a week, which is super helpful to those of us who work a full-time on weekdays. In contrast, most full-service auto salvage yards are only open five days a week, and if they are open on Saturdays, probably only half a day. Pick-n-Pull has a great website that allows you to search for a specific VEHICLE, at a specific location. But, it would be nearly impossible to inventory specific parts on each vehicle, as each vehicle has so many parts, and parts continually get removed. You can either look up a vehicle online, or stop at the customer service counter, and they will look at the computer for you. The search will tell you which row(s) the vehicle(s) are located in. You will then be handed a map of the yard; row numbers are marked on the windows of the first vehicle in the row. Once you find your vehicle (it's easy, as the rows are not super-long), you then see if the part(s) you need are still on that vehicle ... it's fun, kind of like a treasure hunt! Don't forget to bring your own tools. I saw some other customers with wheeled carts, for carrying lots of tools or larger parts. My visit Saturday was successful; I needed specialized parts for an instrument cluster. I originally tried to get them from a car dealership, but no local dealers had them in stock. I had the dashboard of my wife's car all apart, and didn't want to wait a few days for the dealer to order the parts. Then, I remembered Pick-n-Pull, and they ended up having four cars like my wife's car, with a lot of good parts among them, included the ones I needed. Mission accomplished! I found the building, grounds and yard to be well-organized, and employees were polite and helpful. Other reviewers who complained about the $2 yard admission fee ... c'mon, you can't even buy a cup of coffee for $2 nowadays (except Cumby's). But, if you register for Pick-n-Pull's rewards club (no cost to join), they waive the yard admission charge for members. Another thing I like about Pick-n-Pull is that the vehicles are already raised up, so you don't have to jack them up to get parts underneath the chassis. Besides being a good resource for used parts, I find it's a good resource to see how various parts are assembled/disassembled, which helps educate me about my vehicles.

Bill's Auto Parts - Sales Office

Bill's Auto Parts

(4 reviews)

Upullit aka the former bills auto stole from me!! I've been there several times before when it was…read morebills and also when it was upullit. Earlier today I went and browsed and grabbed a few small parts - wood trim, oil cap... And the stocky heavyset girl started checking my bag while I was waiting in line (before I even got to checkout counter) and she dumped my large toolbag out and found a battery ground cable and accused me of trying to steal it - It had been in there for months and was at the bottom of my bag. I told her that was mine and was in there long before - I was told they were goingn to charge me for it - I voiced my concerns bc they were essentially selling me my own property back. The manager then refused my sale, kept the battery cables and kicked me out! So long story short they stole from me. While there a customer asked the manager for a bucket to drain coolant and transmission fluids into and the manager told him to just drain it on the ground outside. No regard for the environment, treats customers like criminals, refuses business, and steals from customers - all in all a badly managed business

This is an amazing operation. They take a junk car in and the process begins. Drain all the fluids…read morefor recycling, remove parts that can be resold either through there retail space, there online parts sales or package and shipped to one of there foreign outlets. This whole operation run by the nicest people who go out of there way to help find what you need from their inventory or their affiliates. Never a wasted trip.

Advance Auto Parts - autopartssupplies - Updated May 2026

Loading...
Loading...
Loading...