Order motor and trans from these guys often. They go above and beyond to get what I need.read more

My parents got a motor that was promised to be a good motor and the timing chain didnt work. When…read morethey confronted them they wouldnt give the money back. Finally they got their money back after 2 and a half hours even though they had the paperwork to prove they bought the motor. It should not be promised a motor is good when its not. Its a shame they would not refund the money when they are in the wrong. This was a waste of time and money dealing with them. Dont go here!

I purchased a used alternator for my car here. They told me I had a 90 day warranty. Well when I…read morewent to return it 6 weeks later after finding out that it was not the alternator that needed replacing, they told me that they couldn't take it back because it didn't have "their mark" that they "religiously" put on all of their parts and implied that I had switched the part out for a bad one to return. While standing in their unkempt shop, I was able to find at least 4 parts without a mark on them. Picking one up and showing them. I explained that I am a single mother with no family in the state and the reason I hadn't returned it yet is because I just haven't had the chance and I sure wasn't going to try to screw them or myself out money. Even after proving that they don't religiously mark all of their parts they said they could only issue me a store credit. BAD BUSINESS. I don't think refunding the cost of the part by any means would have put their business under by any means. They probably shouldn't offer a 90 day return policy if they are going to accuse their customers of returning a bad part.

From the owner: Berea, KY. Nationwide Parts Locator Service. We Accept ALL Major Credit Cards!read more

Dropped off my Caddy - within a hour we had the answer to our problems …read more And a few hours later we had our car back ' Fair price , fast service ! Thank You, J L Brouillard

I had brakes put on my Jeep there, and they did a great job. Very reasonably priced. I have been…read morelooking for a reliable auto service in Berea since I've moved here. I found out about ET's by doing a google search, and reading the reviews. I wasn't disappointed. I'll definitely use ET's when I need auto repair.

I wish I could have left zero stars! I was just at my physical therapy appointment 2 doors down…read morefrom O'Reilly's Auto Parts store here in Berea. The employees, the clients/patients and I that were inside Commonwealth Hand Physical Therapy watched a person's van being towed away from O'Reilly's store. We noticed the very large parking area at their store with warning signs posted telling people that their vehicles would be towed away at their own expense if they were not a customer at their store. I understand that there are rules for a reason. I get that. As we watched the van being towed away, the owner of the van and her young granddaughter, who looked like she may have been about 10 or 11 years old, walked in the physical therapy business and looked very upset. I asked the grandmother if the van belonged to her and she told me that it did. There were no parking spots available at the physical therapy business so she had no place to park other than the parking lot at O'Reilly's. Upon further questioning from me, the grandmother told me that the van was their only vehicle and they had made plans to take their granddaughter to a Christian Youth Camp in Alabama. Now, the granddaughter may not be able to attend the youth camp because a lot of the money they were going to use to buy gas, food and lodging will now have to be spent to get their van back. I also want to mention that there was only one vehicle parked in O'Reilly's big parking lot. I took it upon myself to walk to O'Reilly's to speak to the manager to let him know that the little girl probably won't be able to attend camp now, due to her grandparents having to pay to get their vehicle back. I understand that there are rules for a reason. I get that but the lack of compassion from the manager was unbelievable! He was a real jerk! I could understand if their parking area was full but like I mentioned, there was only one vehicle parked in their big parking area. I told the manager that my son did a lot of business with them but he would definitely not be doing anymore business with them and that I would be sharing the incident with everyone that I know. I'm also going to contact O'Reilly's corporate office and share the incident with someone in a higher up position. I think the manager at the O'Reilly's here in Berea should be made to apologize to the grandmother, the granddaughter and should reimburse the grandparents for the cost of having to pay the towing company to be able to get their vehicle back. I think the manager's name was Dillion. He yelled it out to me as I was walking out the door. I don't know how people like Dillon can even sleep at night. Mitzi

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Took my new truck in for a bed liner and window tint. These guys did excellent work and got in…read morefinished in less than a day. Highly recommend.

I am very happy with the service at LINE-X in Richmond. I was running late to get my bedcover…read moreinstalled by them and they stayed late to accommodate me. Excellent customer service and products!

These guys are awesome…read more First, when I called I actually talked to a mechanic that was able to help me make some decisions. They were amazingly helpful. Second, they did a top-notch job on the repairs, which included replacing brake pads and rotors. When an additional problem was found they communicated it well and explained what needed to be done and exactly how much it would cost down to the penny. Third, they completed the repairs incredibly fast. They were able to get my car back on the road by close of business on Friday when I wasn't expecting it back until well after the weekend. The communication, knowledge, work, and service was nothing but top-notch professional. They have earned all of my vehicle work from this point forward. Highly recommended.

An absolute scam and an embarrassment to the profession. This mechanic is utterly incompetent and…read morehas zero respect for his clients' time or money. Because of his gross misdiagnosis, my car is now in significantly worse condition than when I brought it in. I am disgusted by the sheer amount of time and hard-earned money I wasted on this fraud. Save yourself the nightmare and stay far away.

Very nice guys. Robert made sure they went and had my filter and the correct European oil for me…read more They are a wonderful place to get your oil changed !

I went the other evening for an oil change around 5:30 PM, the two men who helped me were super…read morekind and explained all the different steps for getting my oil change. I had a coupon so it was only $50, I'd recommend and oil change there for anyone-especially if you're not well versed in cars