Order motor and trans from these guys often. They go above and beyond to get what I need.read more

My parents got a motor that was promised to be a good motor and the timing chain didnt work. When…read morethey confronted them they wouldnt give the money back. Finally they got their money back after 2 and a half hours even though they had the paperwork to prove they bought the motor. It should not be promised a motor is good when its not. Its a shame they would not refund the money when they are in the wrong. This was a waste of time and money dealing with them. Dont go here!

If I could give a negative response, I would. Incident 1: Went to the store and needed…read morewindshield wipers for my 2019 chevy. The cashier 1st off gave me the wrong wipers, they had to then refund me and then charge me for the 2nd pair(repeat 2 more times). I informed them I just needed the wipers and my son would install them, It took them 3 hours to install the wipers after in said repetitively you do not have to install, my son will. Incident 2: Went into the store to see about getting a replacement FOB for my car. The older gentleman took his pocket knife and took the rubber(the lock, unlock, remote start, panic buttons) off, during that process his pocket knife shorted out my key FOB($250 to get a new key and have it programmed). I gave a bad review on google, Advance Auto replied to my review to call ########. I called that number to finish the complaint and then a couple of days past and the District/Regional manager called asking me to describe the problem. I did and he chuckled at the resolution. Every since then I have been getting texts/calls/emails asking me to complete a survey. I called the 800 number again to tell them to either fix the problem or stop with the emails/texts/calls. Take your business to another auto parts store or they will end up costing you more money in end. Will not spend another dime in that store.

My husband waiting for a long period of time for someone to come over to help him, unfortunately…read morethe attractive blond needed all three employees to "help" her and my husband left in disgust, by the way he needed windshield wipers because it was going to rain. The Advance Auto Parts store and staff in Berea Kentucky is one disappointment after a other! Do yourself a favorur and go somewhere else!

I purchased a used alternator for my car here. They told me I had a 90 day warranty. Well when I…read morewent to return it 6 weeks later after finding out that it was not the alternator that needed replacing, they told me that they couldn't take it back because it didn't have "their mark" that they "religiously" put on all of their parts and implied that I had switched the part out for a bad one to return. While standing in their unkempt shop, I was able to find at least 4 parts without a mark on them. Picking one up and showing them. I explained that I am a single mother with no family in the state and the reason I hadn't returned it yet is because I just haven't had the chance and I sure wasn't going to try to screw them or myself out money. Even after proving that they don't religiously mark all of their parts they said they could only issue me a store credit. BAD BUSINESS. I don't think refunding the cost of the part by any means would have put their business under by any means. They probably shouldn't offer a 90 day return policy if they are going to accuse their customers of returning a bad part.

From the owner: Berea, KY. Nationwide Parts Locator Service. We Accept ALL Major Credit Cards!read more

Dropped off my Caddy - within a hour we had the answer to our problems …read more And a few hours later we had our car back ' Fair price , fast service ! Thank You, J L Brouillard

I had brakes put on my Jeep there, and they did a great job. Very reasonably priced. I have been…read morelooking for a reliable auto service in Berea since I've moved here. I found out about ET's by doing a google search, and reading the reviews. I wasn't disappointed. I'll definitely use ET's when I need auto repair.

Took my new truck in for a bed liner and window tint. These guys did excellent work and got in…read morefinished in less than a day. Highly recommend.

I am very happy with the service at LINE-X in Richmond. I was running late to get my bedcover…read moreinstalled by them and they stayed late to accommodate me. Excellent customer service and products!

These guys are awesome…read more First, when I called I actually talked to a mechanic that was able to help me make some decisions. They were amazingly helpful. Second, they did a top-notch job on the repairs, which included replacing brake pads and rotors. When an additional problem was found they communicated it well and explained what needed to be done and exactly how much it would cost down to the penny. Third, they completed the repairs incredibly fast. They were able to get my car back on the road by close of business on Friday when I wasn't expecting it back until well after the weekend. The communication, knowledge, work, and service was nothing but top-notch professional. They have earned all of my vehicle work from this point forward. Highly recommended.

An absolute scam and an embarrassment to the profession. This mechanic is utterly incompetent and…read morehas zero respect for his clients' time or money. Because of his gross misdiagnosis, my car is now in significantly worse condition than when I brought it in. I am disgusted by the sheer amount of time and hard-earned money I wasted on this fraud. Save yourself the nightmare and stay far away.

Very nice guys. Robert made sure they went and had my filter and the correct European oil for me…read more They are a wonderful place to get your oil changed !

I went the other evening for an oil change around 5:30 PM, the two men who helped me were super…read morekind and explained all the different steps for getting my oil change. I had a coupon so it was only $50, I'd recommend and oil change there for anyone-especially if you're not well versed in cars

Joyce and her crew got me going in no time with a very good battery…read more Friendly, fast and very efficient. I can see this is a family business that pays attention to detail. Thanks! See ya again. R K

From the owner: Major Brands: InterState, Trojan, Deka, Lifeline, PowerSonic, Duracell, SunXtender. Batteries for…read moreeverything. Commercial thru Consumer. Auto, phone, RV, ATV, Motorcycle, custom packs, tools, toys, security, computer, Golf Carts, Boats, and more.