Drew was a great help sorting out what was needed. Had good product knowledge and very polite.read more

Stopped in this last weekend for headlight bulb replacement. Trevon the associate I interacted…read morewith over the phone, greeted me and apologized that the item was unexpectedly out of stock. He arranged for another local store to fill the order and confirmed that they had it in stock. Went over to the other store and had a polar opposite experience. Manager came out when I pointed out that the bulbs were not installed straight and told me that there was nothing he could do about it and that I'd have to go to a shop to complete the installation. He also lied stating that they don't do bulb replacement, which there website clearly shows that he was lying. He smirked and just stood there, and again refused to offer any other help. Went back to see Trevon at the original store who was able to rectify the installation within just a few minutes. Will never return to the Randall Road O'Reilly's Will definitely return to the Rt. 38 O'Reilly's

I'm here from Wisconsin and a belt popped. I stopped at autozone which is where we figured out the…read moreproblem. The manager Sam at autozone recommended you and I must say not only did you take care of me quickly but with great personality and customer service. Thank you for getting me back on the road. Much appreciated

Known for having great integrity, they are excellent with repairs knowing their trade. They treat…read morecustomers like family. They accurately diagnose problems and are quick to complete the work on your car. You'll recognize a great repair shop when companies trust their fleet to them, meaning there are frequent returns on new repairs.

Stopped in to get a new headlight and Rainy replaced it so quickly. She was also so sweet and…read moreseemed to know the people ahead of me by name. I'll definitely be back when I need anything for my car.

I stopped by this O'Reillys and a curly brown hair guy came out to help me install headlight. He…read morespent so much time trying to loosen my old lightbulb and he got it out. (my car is complicated). Thank you!

I have been to this location twice and had great experiences! This most recent time I worked with…read moreDorian. He was very understanding, listened to my concern and able to help me with my issues. I appreciate him and this locations for the great customer service and efficiency!

So let's talk reality here: Discount Tire now owns Tire Rack (as of 2021)…read more Tire Rack used to sell the tires at best prices online with helpful reviews. Last week, when my husband went in person to Discount Tire he asked for his OE (original equipment tire) and the person said they're not available. Since they were available at Tire Rack we immediately bought them and had them shipped for installation. When we arrived for installation, the front desk person questioned why we bought from Tire Rack. Turns out they DO have them in stock at Discount Tire for $300 (4 tires) plus installation which is $447.00 vs what we paid-$473 for for tires plus $123 installation=$596.00. So they're competing with a company that they own? So, we paid $149.00 extra because someone opted to try to upsell my husband another tire instead of ordering a tire they do sell that he requested? Then, they tried to upsell us tire insurance saying Tire Rack does not have that (which is true). Their tire insurance includes free rotation, and patching. Tire Rack has a free 2 year road hazard policy, which is kind of like patching and replacement if necessary (requires preauthorization). At this point, I feel like Discount Tire is a bit scammy, and I feel the same re Tire Rack. Too bad. We've now had both sets of our tires shipped by Tire Rack to Discount Tire for installation but for the life of me, I don't know why they're playing games with the pricing. Still better price than the dealership though.

We took my wife's car here to fix the AC. They called and quoted me $1600 for a new compressor. I…read moreapproved the work and they ordered the parts. When the parts came in and they got started, the technician discovered it was only a broken wire preventing the compressor from cycling on and off. He replaced the wire and billed me only $250. I'm very impressed with the honesty and quality of their work. They could have taken me for $1600 because I had already approved the work, had the parts, and I never would have known. But, they did what was right. They fixed the real problem and billed me fairly. And they did it quick. We'll be back.

Friendly staff. Fixed it right the 1st time …read more Won't sell you on anything you don't need. 99 GMC 2500 suburban Jan 2026

My work van broke down and AAC supposedly fixed it. The very next time we took the van out it broke…read moredown again in the middle of the highway. I had cars flying at me at 70-80 miles and swerving around me and barely missing me. It was very dicey and quite terrifying. I had the van towed back to AAC and they charged us another $1000+ (they had charged us over $800 the week before). Furthermore they showed me no professional courtesy or personal respect whatsoever. Feeling completely taken advantage of, disrespected and demeaned, the only thing I could do was let them know that I would be recommending that our company take our business elsewhere. The next thing I know, our production manager tells me that THEY called him to complain about ME! Where do these guys get off?? I can't in good conscience recommend these people to ANYONE.

The men at this shop are some of the most thoughtful, kind hearted and considerate humans being I…read morehave ever come across. They helped me get my car back up and running within a 24 hour period. The quality and care they took is immeasurable. I'll never be able to recommend another place to get your car fixed at. This is the only place I will be going from now on and sending everyone I know there as well.

Everyone was super helpful and friendly and it was very affordable. They finished quickly and were…read moreable to get everything done before I had to leave for work midday, so that saved me from having to take a long Uber ride to the city.

I found Certified Auto couple month ago from a referral. The owner, Mark, and his crew did a very…read moregood job and fixed the ECU on my 2002 RAV 4, and the price is very reasonable. Today, my husband went to Certified Auto and installed the new pads for the front and rear brakes. Once again, Mark and his team did an excellent job on his car, and the price is very reasonable too. He also asked Mark several maintenance questions, and he is very patenience and explained it in detail. We will definitely go back to him for future needs.

This was my second time purchasing a vehicle through Coffman GMC and the experience was exceptional…read moreas it was the first time. The sales rep Colin Crenshaw got me a fair market price for my trade in and set me up with a Bronco that has all the options and upgrades I could want. Lift Master Colin engineered this build and put together an awesome truck. He was straight forward and honest through the whole process. Jason in the finance department understood my needs and was able to give me the rate and term I desired. He made the transaction seamless and made sure I understood all documents. I was very happy using Coffman GMC and would highly recommend them for your next vehicle purchase. I have used other dealerships in the past and none of them have come close to the integrity and service I received from Coffman GMC.

Their are are so many business out their why use a place that hires a driver who was behind me on…read moreWashington in West Chicago land was merging into to and cut around me and the person in front of me I would rather use a company where they are not driving recklessly