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    AutoZone

    4.1 (34 reviews)
    Open 7:30 am - 10:00 pm

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    4 months ago

    Gary at AutoZone in Naperville checked my battery and installed a new one for me and got me on my way. Great customer service!

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    1 year ago

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    9 months ago

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    3 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    3 years ago

    Awful service with no knowledgeable people . Couldn't even jump the car . Sat for 1 1/2

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    7 years ago

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    6 years ago

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    5 years ago

    Great service. Staff wore face masks the whole time. Very helpful staff. Very clean facility.

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    16 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    10 years ago

    This is the worst auto zone! The staff is rude! Would not do an exchange for the same item!

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    11 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    8 years ago

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    11 years ago

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    14 years ago

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    9 years ago

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    14 years ago

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    11 years ago

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    15 years ago

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    12 years ago

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    Ask the Community - AutoZone

    Review Highlights - AutoZone

    I told Gary I needed to rent some tools to change out a battery but the vehicle was not at this location.

    Mentioned in 6 reviews

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    Advance Auto Parts

    Advance Auto Parts

    (7 reviews)

    Dylan was soooo helpful! Needed a new battery and he was so patient, kind and knowledgeable. Best…read moreexperience with an auto place ever

    Wish I could rate less, probably the worst experience I've ever had in any business. I stopped by…read moreto check my Audi as the engine light turned on, the older lady (not gonna mention names out of respect even though they don't deserve it) asked for my ID and hand me the device, literally less than 5 min later while in my car with the device connected and waiting for it to read an older man stepping out not even wearing a shirt indicating that he works there yelling at me that there're other people waiting for it, I asked for a couple of more minutes and never the less as soon as he walked in the lady is walking out with my ID screaming at me that they "know what I'm doing" and it's illegal to erase codes (I don't even know how to do it but I guess it's an on going thing) throwing my ID at me and very violently pulling and disconnecting the cord out of my vehicle that got wrapped around my leg and literally physically hurt me. I was in shock of course for a few seconds sitting in my car, then I called the headquarters main office to report the horrific incident. I got a call back a few hours later from a nice young man that apologized and explained that the lady just had a bad day as her cat died and that she will contact me to apologize. I'm still waiting on that call and of course no compensation was provided either. I'm So disappointed as it was my neighborhood auto parts store I was shopping at all the time and obviously will not go back there again and will probably just shop at Auto zone. PS after the event, out of curiosity I also checked on Google what is it all about and apparently it's totally normal and definitely not illegal, almost every business offers the service and you can even buy a very cheap device online to do it yourself which I probably should've done, regardless violence is never the solution

    AutoZone - autopartssupplies - Updated May 2026

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