They were professional and explained things well. This location went the extra mile. They had me…read moreturn on all my lights and turn signals and made sure each one was working. Great value and very quick.

Update called to inform the manager of the poor job that was done on my vehicle, this was done by…read moremy mother as I was out of town on vacation. He agreed to a refund but needed my information. So I called Friday to give him the information he needed, the male who answered the phone advised me that the manger would call me back in 10 minutes. I said that was fine and the male hung the phone up before getting any of my information. Believing there may be a misunderstanding I called back over an hour later to which I was brought to voicemail so I left said voicemail requesting a call back as soon as possible. That has been since Friday and today is Tuesday I have yet to hear back from anyone. I understand weekends, however, the service I have received has been abysmal. I generally give businesses the benefit of the doubt but this is blatant disregard and disrespect for the poor service I have received originally. Very disappointing. Especially when you're going out of town and have to redo the work that was done to your vehicle.

Made appointment for repair on a 2012 kenworth T 660. Driver arrived at 8 00 am as requested. The…read moremechanic diagnosed the truck and after an hour decided it was the dash air valve was leaking. He ordered the part for 357.00 and it was the wrong part. I also called and found an aftermarket valve for 125.00 and was willing to drive to Anderson But I got no answer by telephone. The truck set there all day waiting on them to obtain the correct part. And finally by the end of the day they finished up the vehicle. The repair was supposed to be 650.00 but they ended up charging me 780.00 for the repair. Then the mechanic told my wife that labor rate had recently went up. I would never recommend this shop for any repairs.

We took our American Coach motor coach there because we had a check engine light on. They ran…read morediagnostics on it and determined that basically water had gotten into a part and wiring and needed replaced. The tech repaired it and did a re gen on the rig and corrected our problem quickly and efficiently and charged a fair price for the work etc. We were very impressed with the way they handled us and took time to explain before and after the repair. We highly recommend their work and will return as needed.

Very knowledgeable and fixed my car with no issue. Diagnosed my car within an hour and fixed it…read morewithin 2 hours. Gave a very reasonable price and was always honest about the repair. Absolutely wonderful and gave a guarantee on his work. Wonderful guy and did amazing work. 10/10 all around.

My husband is a driver and uses IFix cars regularly for repairs and maintenance. Very reliable…read moreservice and repairs are done well. Great value. Very friendly staff. Thanks so much!

Mike, the manager, was a total life saver!! I needed an electric mirror switch for my car and he…read moretested it had it pulled and ready in the timeliest manner... and was exceptionally nice, professional and as helpful as anyone could ever be! VERY FAIR on his pricing, I'll add!! I drove all the way from Carmel to get parts from Fortville Salvage BECAUSE of this exact kind of service and trust I'd heard about them. If you need car parts, do yourself a favor and call these guys FIRST!! Trust me!! "THANKS, MIKE!!!... You saved me alot of hassle and headaches!"! ;-) David H.~

I was on a long triad trip going South, when all of a sudden my civic suddenly started losing oil…read morepressure. I pulled into Ed Martin and gave them my story at service department. They immediately started troubleshooting my car, found the issue, repaired, and I was on the road in 2 hours. I can't thank them enough! Price was reasonable too, can't be mad at it! Thank you guys and gals! You allowed me to make it home with family before the fireworks!

If it hadn't been for a particular in-person visit, my review for Ed Martin Honda would likely be a…read more2-star experience. My car had an unexpected death about three weeks ago. As a wheelchair using driver, it's not particularly quick or easy to identify an appropriate vehicle that will meet my needs. I don't drive a van. I typically have driven a 2-door automatic, however, it has to have enough room between the driver's seat and the door frame that I can put my wheelchair, when folded, in the backseat. When I was younger, these were easy to find. These days? Not so much. I first called Ed Martin Honda as I was curious about a used Honda Civic. I'd had a Civic before, but cars change over the years and I wanted to make sure. I was transferred multiple times trying to find basic answers about the vehicle. At one point, I simply asked if they could measure the space I needed to know about as I'd been able to determine how much room I needed. It was really basic customer service, and they just wouldn't do it. Majorly dropped ball. Somewhat on the flip side, I did an in-person visit and the sales rep definitely went out of the way to let me try a couple of the vehicles. I was definitely impressed, and there was a definite effort to try to think of vehicles that would actually work. That was good customer service, though we didn't actually find a vehicle. For the record, I ended up buying a Honda. If that original associate had been more helpful who knows what could have happened? I learned that both the Civic and the Accord would work (coupe versions, so slightly older). I ended up with an Accord that I'm anxiously waiting for it to arrive. This was a solid mid-range experience, though somewhat disappointing given I've generally heard great things about Martin's customer service. Phone call? Disappointing. In-person? Much better. Overall, I'd still probably return for future needs.

I had to have a vehicle unlocked due to losing a key for the door locks. Yes, this ancient car had…read moreseparate keys for the doors and ignition. My request was answered quickly and i was able to have the work done in minutes. Also, it was done much cheaper than I was expecting. I definitely recommend this service for anyone in the same boat.

DONT SEND YOUR CARS TO HIM!…read more He does great work. He really does. But his customer service sucks. We sent someone to him because he does good work AND gives payment options. So the people I sent his way, needed to hold back one more week for the last payment. And yes, he is upset and I get it. But the fact that he didn't message them, and instead start sending me nasty messages. [ again, not my car he fixed, and not me that made a payment arrangement, becuase again, this wasent me or my car that went to him. All I did was send someone his way ] So when he started sending me nasty messages, I snapped back at him and reminded him that I'm not the one he needs to be messaging me. But to him, HE assumes if you send someone his way, he HOLDS YOU RESPONSIBLE FOR THEIR PAYMENTS! So after I snapped back at him, and he started making threats to me. [ again, not once has he messaged these other people about their agreement. Instead he comes to me! What a joke. Travis Blockson Trav Blockson Heres the owner ^^ So again, if you send someone his way, just remember, YOU are responsible for THEIR agreement. I'm not a business owner or anything but I thought it was between the customer and the owner, and between the Guy who is recommending people to him and the owner about someone else's payment. So let me ask yall this. Should he of messaged the customer NICELY about their agreement? Or should he of messaged the guy that's recommending his shop to these customer's? I know things has changed in the world, but I always thought it was the customers responsibility of their own bill, and not the guy recommending. Thoughts? AND again, he does GREAT work. Just shouldnt be running a business if you can't figure out who to contact when a customer is late on their bill.

Mr. Lawson was very helpful. He let me take my time and really look through the vehicles I was…read moredeciding on. He also showed me several different payment options which was so helpful in making my final decision. He called the next day to say the car was ready early and walked me through all the gadgets within the car. I am so pleased!

Very nice staff. The car I bought was very clean and as advertised. Buying process was good. Worked…read morewith me to make a deal we both could agree to.

My 2011 Jaguar had overheating issues that my local mechanic could not diagnose. Mike at Hash…read moredetermined what the problem was within hours. I thought their pricing was very fair. You may need to wait a week or so to get in because they are very good at what they do. Highly recommended!

We have always had excellent service from Hash Imports, as well as reasonable pricing. We highly…read morerecommend them