Finding a mechanic who truly understands the complexities of a modern BMW can be a headache, but…read more**Rick's Auto Center** knocked it out of the park. I brought my **2021 BMW X7** in because the AC was struggling to keep the cabin cool--definitely not what you want in a luxury SUV. The team at Rick's was professional from the jump. They didn't just throw parts at the problem; they performed a precise diagnostic, identified the cooling issue, and had it blowing ice-cold again in no time. ### Why I Recommend Them: * **Expertise:** They clearly know their way around high-end German engineering. * **Transparency:** They explained the issue clearly and gave me a fair estimate before starting the work. * **Efficiency:** The turnaround time was impressive, especially considering the complexity of the X7's multi-zone climate system. If you're looking for a shop that offers dealership-level quality without the dealership-level runaround, Rick's is the place to go. My X7 feels (and cools) like new again!

I will be detailing this experience very shortly. Mark the owner is a straight up knucklehead.He is…read moreunable to talk professionally if you challenge him on anything. As I told him there is a reason he has awful reviews. I am waiting on a receipt and will finish review soon. Please take your vehichle to a reputable place and stay far away from Ricks service center....I mean just look at his reviews. I learned the hard way. The best thing is Mark will comment back about this and deflect and place blame on the customer ..again look at his bad reviews and he is so quick to respond and throw blame!!!! He is funny in a sad way..can't wait to see his response on here...

The ONLY place I will take my vehicle to. George is an amazing mechanic and is honest! Good prices.read more

We've been taking our 3 cars here for a couple years now. If you need an honest mechanic who…read moredoesn't try to sell you repairs you don't need, this is the place for you. George has been a huge blessing to our family and kept our older cars running. A gift for a family on a tight budget! He's shopped around for parts for us several times. He's flushed the transmissions on a couple of our vehicles. Our van was WAY overdue and the transmission was slipping badly. He suggested an inexpensive additive (put in when refilling) that has made a huge difference. Very glad we found this shop!

I've been taking my cars here for over 20 years and they are quick and honest. Sometimes it is…read morehard to find an honest mechanic but Tim has never steered me wrong and is always willing to work me in, if I have an emergency. Five stars!!

We have taken our fleet of five vehicles to Devonshire for over five years now. Majority of repairs…read morehave been done correctly and priced fair. The last three have been miserable. We took vehicle for antifreeze leak. They did what they deemed to repair that. It was $1400. Now a problem with a "vehicle reset" has arisen. Another $500 to dealership. My problem with this is, if you can't fix it tell me up front not after I paid you $1400 to have to spend another $500. I spoke with Tim and he said it wasn't their issue. It appears this is how they do business nowadays

Karisa was very helpful with us leasing our Nissan. She was VERY fast getting back to us with…read moreinformation. When it came time to make the purchase she was very kind and friendly and helped us get the payment that worked best. She also helped negotiate a fair value for our trade in. We would highly recommend working with Karisa.

I've been servicing my car here for a while, and it's been a very positive experience. Jillian and…read moreeveryone in the service department are very professional and always willing to help. Whenever I had a question, they went above and beyond to assist me and offered their honest opinion. I appreciate everyone's friendliness, expertise, and responsiveness / communication. They are easy to do business with, always return calls / emails, and their support on my car ownership journey has been outstanding. Highly recommend!

Used to recommend highly, but no longer can in good faith. Got an oil change here. Have been coming…read morehere for years with 2 different vehicles. Prices have always been fair and they have been speedy. This time however, the overfilled my oil during an oil change and I had made a big trip 215 miles to Illinois going high speeds when the oil level high warning came on. I had never had this happen before. They were unreachable when I called Friday. I left a voicemail. I never heard back so I called Monday. Talked to Mike who told me "it should be fine" and that it was too short a time to cause engine damage. I was shocked. They didn't try to offer any apologies or an oil change next time on the house or even for me to bring it in to look at. I felt so dismissed not to mention unsafe! It also cut into my weekend home with family because I spent most of the time trying to fix the issue including buying a supplies on Amazon and taking it to vavoline. They offered no solution and quite frankly did not care. Only after I said I was uncomfortable with how relaxed they were about this did they say I could bring it in to look at if I really wanted to, but that there's nothing that they can do or offer me other than to "triple check next time". Go to a place that cares and won't put you in danger. They also failed to mention there was a mice nest in the engine.

I have been using Miller's Auto Body on Cyntheanne Rd for nearly 20 years now. I almost always do…read moremy own maintenance on my cars but when it comes to more complex issues, I go to Miller's. It is super easy to drop your car off at night. They always call you with a very fair estimate before work begins. They have fixed complex issues with my '99 Tahoe, 05 Volvo S80, 05 Honda Oddessy, 07 Acura MDX and '15 Audi Q7 TDI. Best Automotive Mechanics in Hamilton County

Much like the other "not recommended" review, I found the customer service at this shop is less…read morethan acceptable. We were given the name of this shop by someone with many years in the automotive industry in the Indianapolis area. We were told they were the best. Unfortunately, we'll never know. Four months after initially contacting this shop and getting an estimate from them, we were told today, they don't work on BMWs any more because they are too complicated with all their computers. We need a hood and a bumper cover. Nothing that requires even remotely doing anything to a computer on my car. In addition, my car is a 2004. There are 2014 Fords with more advanced computers than what my car has. To top it off, my insurance company has already cut them 2 checks to do the work - thank goodness those are still in my possession! I'm not saying this privately owned business has to take every customer that walks in the door. I'm saying that if you don't want someone's business don't string them along for 4 months. Return phone calls and be professional.

Rick runs a great collision shop. As the parent of 4 children now in their 30s, I know something…read moreabout the subject. Rick is a straight shooter who won't let you waste your money. I also appreciate the integrity in engaging the insurance companies who want him to install used or remanufactured parts. He simply won't do it. Estimates are accurate and reasonable. Often the final bill is lower. Due to the volume of business and returning satisfied customers, it may take a couple of weeks to get the work scheduled, but it is professionally done and always looks as good as new.

Great service, fair pricing, good work & they will explain it all to you in detail beforehand. Matt…read more& Kyle were raised in the shop by their dad & they are doing a great job carrying on his legacy. Great place to go for domestic or foreign repairs.

Great work! Price was fair and walked me through everything they did with documentation.read more

I took my car here for an oil change and they did a great job! Didn't try to oversell me on…read moreanything which I cannot day of every place I've taken my car. The owner is very nice and I like that you can text him to make appointments instead of having to call. The only thing I didn't like was that when I arrived for my appointment and rang the bell for someone to come in, it took a solid five minutes. I'm not sure if the bell wasn't loud enough but I believe they didn't hear it, I'm sure they weren't ignoring me. At the end of the day, I would recommend this auto shop and I will use it again.

I WOULD NOT GO HERE!!…read more They did some work on my car a couple years back. The shady work they did has caused faulty wiring to my car overtime. They were to replace a sensor on the underside of my engine. The mechanic that has it now said the cut the wiring harness to my low oil sensor so now if I have low oil the light won't come on. To fix it I have to buy a new oil pan. There is other damage to another wiring harness that has caused my car to not run right. I recall when I had it here after they said they fixed and I was paying someone saying they weren't certified mechanics. It raised eyebrows with me for sure so I never went back to them. Now two years later I am having to pay for damage they caused.