I started coming here a while back. I used to use Advance since that was the closest part store to…read moreme where I used to live. However, the Advance here gave me such poor experiences that I went here instead. This location is always well staffed, fast, helpful, and knowledgeable. Great job!

I bought a $250 A/C compressor for my 2015 Silverado here, had it professionally installed at…read moreKauffman tire only to find out it was defective. This also cost me $305 in labor. Shops all around town use this Orielly store for their parts, and when a part is defective Orielly sends a new part which Orielly covers plus added labor due to the defective part having to be removed and reinstalled. Not for its customers though. If you buy a part from them and have it professionally installed, the only way to get reimburse for it is to pay the labor AGAIN, just to have it removed, then return it and pay for labor AGAIN to get the new part installed just to hope this one is not defective as well. That would put me at $305 in labor 3x = $915 PLUS $250 for the compressor. I do not have the money to pay for 3x the extra labor so I am still without A/C and $550 down the drain because of their faulty parts and policies to help customers. This store is unfair to customers and only help out their friends in town that have shops. I have been a loyal customer to this store for years and can not believe how terribly I was treated over this matter that could have been easily resolved.

These guys were beyond sweet!! My car started shaking or whatever about a half mile away from this…read moreautozone and the engine light was blinking like crazy so I pulled in to get the code thing ran! I told them everything that happened and they said I probably shouldn't drive it and blah blah but were awesome enough to let me leave my car there! Very nice guys I think one's name is Tyler! I'll only be going to this autozone in the future!

I came to this location by happenstance given I'd driven from Norcross over to see a friend in…read moreAcworth. After my car cranking in a sluggish manner that morning on the 3rd try, it didn't crank at all. However my friend there in Acworth recommended I drive down to Auto Zone which was basically a mile away after we decided it was probably the battery being weak. The 3rd attempt to crank it after the battery (under warranty) was replaced,didn't crank. Lucky for me I had driven to that Auto Zone to get the car checked and wasn't somewhere in need of a tow. By deduction of a couple of things, it was determined my vehicle required a new starter. The attendant ordered the part for me,perhaps Lisa,or either Andrew. While I/we waited for the part to arrive Lisa called a friend whom she knew works for a local repair shop there and asked him to come over and install the starter once it reached the store. He agreed to help out. I had gotten there around about 12:30 and left there at 5 o'clock. Even though it was a long afternoon I was perfectly satisfied with all that they did for me as they totally and unequivocally went OUT OF THEIR WAY that day to help me! Thank you each and every one of you and especially Mike for all of the special attention you gave! It was certainly over and beyond what you actually had to do, and I am so very appreciative! YOU "GUYS" ROCK !

Even though they didn't have the part u was looking for they got right back with me and offered…read morealternative sights.

Whatch out for them send wrong part and won't give money back then talk to you like your garbageread more

Daniel R was very nice to us this morning. We were the first customers of the day. The sign said…read morethey opened at 730 and as soon as 730 hit the lights were on and the doors were open. I had a messed up battery in my car that was sold to me by another retailer. Luckily O'Reilly had one in stock. My battery was $140 but they took off $18. Daniel took the battery out and also put the new one in. Daniel truly saved the day !! He was so friendly and talked to us the entire time letting us know what he was doing

Kennesaw Ga Wade green Rd. Assistant Mgr. Evan told me to FO and don't call back after I had told…read morehim I had a second failure of brake caliper, the last one was three years old and had 30 k on it. He said on phone something wasn't right insinuating they had been installed wrong. When asked him how and he said he didn't know. I said that's what I thought. He said F--- You and don't call back! I went to store and have video of him admitting he said it and another female employee ran me out of store saying they would call police. I have use this store for years will escalate to max. I never raised my voice or used profanities. Military vet customer. Tom My wife is concerned they have our address

Great experience. I rolled into the Autozone across the street with a bad battery. They verified…read moreit was bad, but it was 8:45 at night; and they said it was too close to closing time and didn't have time to fix it. I went across the street to O'Reilly. They immediately fixed, and stayed after close for 15 minutes. I can't speak for all employees, but the 2 dudes at this location were professionals, diligent, and helpful; and deserve some f@#$@ raises.

Of the selection of auto parts stores to chose from in Jasper, this is the place to go for GOOD…read moreSERVICE EVERYTIME and GREAT SERVICE MOST TIMES!

First of all, I got Ian or Ion on the phone yesterday. Was super duper wuper patient and kind and…read moregave me great advice. Showed up today and the whole team in the auto center is 5 star and the manager Amanda handled me like we were at a five star establishment. I felt I was well taken care of. My issue was resolved quickly and kindly. From start to finish, my experience exceeded my expectations. Kudos to this team who takes care of our autos, which is our lifelines and our way to make our gravy. I am so grateful this experience went well. Having car issues is tough enough. I'm sorry I didn't get pics but I was too busy thanking God for these awesome folks today.

This review is based on 2 experiences, one that was 5 stars and one, today, that was 1 star…read more My 5-star experience was a few months ago with Arvin! He was very helpful and got me everything I needed as far as my tires and oil went, even on the very busy day they were having. This was a while ago, so I honestly don't remember a whole lot and should've written this review sooner because he deserves it, but I do know I received thorough, above and beyond service. My 1-star experience comes from last week. I was parked in the line going into the shop and was prompted to come inside, which was no problem at all, and I was assisted by a lady, not sure what her name was though. I explained that I had a flat tire which was previously fixed with the tire plug but wasn't sure if there was another tear somewhere else. In response, I was immediately told that they couldn't fix a tire twice, no offer to even look at the tire in question. I also had an extra tire (but no wheel on it) in good shape but was not sure if it had ever been used or not, since the car previously belonged to a relative. To this, I was immediately told that they could only install/replace new tires. Again, no offer to even look at my tire. I then went to Mavis around the corner, just to find out that the leak was coming from the tire plug, and they fixed/reinstalled everything in less than an hour. Not sure if this was just a bad day, but definitely two polar opposite experiences. I could understand liability issues and/or being really busy (which was not true this day, only 1 other car being serviced with no others waiting inside or outside), but really all Walmart had to do was take a few seconds and look at my tires.

I came here for a tire and lug nut replacement. The wait time was extremely long. I waited over two…read morehours before the repair person fixed my car. I called the day before to make sure he had my tire size available. After waiting over two hours, I was told the tire size I needed was not in good enough condition to install. His only suggestion was to install a tire that was smaller than the original factory size. To add to the inconvenience, i was told I needed to leave and go to an auto parts store to buy my own lug nuts & screws to be replaced on my car. Installing a tire size that's smaller than what I need and not informing me of the parts I would need to buy to complete the repair, before I arrived, was very unprofessional and inconvenient to say the least! Ladies I wouldn't recommend coming here alone. I came with a guy. Although the repair person was fully aware it was my car, he disregarded any of my questions, and only spoke directly to the guy I was with when giving any feedback on my car. The tire installed was covered in dirt. After the long wait and inconveniences, the repair person didn't even bother to install a clean tire. I will not be returning to this shop for any other repairs or service.

At 8:40pm I arrived at this store with battery issues. I walked in, knowing they closed in 20…read moreminutes, and requested a battery test. I even said "sorry for coming in right before close." John Thompson, the store manager, said "We have 20 minutes it's no problem whatsoever." He walked out and helped me with my battery. He was very honest with me about the issue. He brought me right inside, gave me his professional opinion about needing a new battery, walked right out with me and installed it for me in minutes. This was a very wonderful experience. If you have any car needs. This auto zone is highly recommended!

Sold me a battery that was way overkill for my car, I only needed 500 cold cranking amps, but they…read moresold me a 710, they didn't even tell me that I could buy the cheaper battery, it wasn't until I went over to Walmart when I found out, I will not be buying from this auto zone again. For the price of their cheapest battery that would fit in my car, I was able to get Walmart 's best battery.

The phone service terrible part failed within the warranty parameters still gave me trouble, then…read morecould not provide another part Definitely not a parts place for me

Didn't have what I needed, but knew what it was and was able to tell me where to get it. Solid…read moreplace in my book!

Customers services is amazing But the fact they have nothing to drink is really inconvenientread more

I had to replace car battery. The young man Joshua has helped me and was nice and helpful as he can…read morebe. I will certainly go back to this place and recommend it to others.