I started coming here a while back. I used to use Advance since that was the closest part store to…read moreme where I used to live. However, the Advance here gave me such poor experiences that I went here instead. This location is always well staffed, fast, helpful, and knowledgeable. Great job!

I bought a $250 A/C compressor for my 2015 Silverado here, had it professionally installed at…read moreKauffman tire only to find out it was defective. This also cost me $305 in labor. Shops all around town use this Orielly store for their parts, and when a part is defective Orielly sends a new part which Orielly covers plus added labor due to the defective part having to be removed and reinstalled. Not for its customers though. If you buy a part from them and have it professionally installed, the only way to get reimburse for it is to pay the labor AGAIN, just to have it removed, then return it and pay for labor AGAIN to get the new part installed just to hope this one is not defective as well. That would put me at $305 in labor 3x = $915 PLUS $250 for the compressor. I do not have the money to pay for 3x the extra labor so I am still without A/C and $550 down the drain because of their faulty parts and policies to help customers. This store is unfair to customers and only help out their friends in town that have shops. I have been a loyal customer to this store for years and can not believe how terribly I was treated over this matter that could have been easily resolved.

I recommend this company. They are very good getting your part ready for you. neaded apart for an…read more18 Tahoe, it was pulled and ready for me to pick up by the evening before closing time. Great people call get parts

I have to say after looking for a while l posted what l needed and in a short time l received a…read morecall and the next day was on my way to pickup the transmission l had been looking for. They was waiting on me when l got there with transmission l have came to get. They where great to work with . Helped me to make sure it was secure before l left. I would recommend them to anyone who is needing auto part. Thanks again to Stacy's and their staff!

Superheroes do exist!! (In case you were ever in doubt). I woke up this morning with a dead car…read morebattery and struggled to get a good jump. I followed my instinct and brought my car to Advance Auto Parts right away because they do free battery checks. I walked in the store and Tony (the hero) courteously greeted me. The staff coordination was like a ballet as another employee came to the front to assist other customers at the counter- very efficient and friendly team! Anyway, Tony explained what was going on under the hood, noticed erosion on my battery and cleaned it, and replaced my battery in minutes! My car is purring like never before and I'm SO happy about this experience. I highly recommend this Advance AutoParts and will definitely return in the future.

Let's get started I normally don't give reviews but this deserves one , I rated 1 star for the…read morepurpose of the lack of costumer care and costumer service towards potential costumers that may not be always knowledgeable about certain things and I called for a cooperate number and they gave me a fake number ...... this store is a complete joke and I will be putting a name on it Tony gave me a fake number to call corporate and put a calling restriction/blocked on my family members number and will was incredibly disrespectful towards a family member of mine nothing but attitude and humiliating her for not knowing was specific breaks she need considering they had two options and they could've given honest input and feedback but instead humiliated and belittle people when they could be assisting and educating professionally

I've been here 3+x for little fixes on my car like battery connectivity issue, battery replacement…read moreon my clicker, windshield wipers, etc. and I've always had a positive experience. Kelly is the manager and he is very thoughtful, informative, and helpful. My car battery attachment was loose and causing my car to not start and he took the time to get his tools out and fix it and then noticed the other side of the battery had some corrosion so he got some spray and cleaned it for me. He's the best! I never would've known there was spray to clean my battery without his help.

Went here today to get a new battery installed. They said they could sell it but not install it…read more What??? They installed one in my daughters car last month. Went across the street to Captain Kleen, they got the battery quickly and installed it for about the same price.

Great experience. I rolled into the Autozone across the street with a bad battery. They verified…read moreit was bad, but it was 8:45 at night; and they said it was too close to closing time and didn't have time to fix it. I went across the street to O'Reilly. They immediately fixed, and stayed after close for 15 minutes. I can't speak for all employees, but the 2 dudes at this location were professionals, diligent, and helpful; and deserve some f@#$@ raises.

Of the selection of auto parts stores to chose from in Jasper, this is the place to go for GOOD…read moreSERVICE EVERYTIME and GREAT SERVICE MOST TIMES!

First of all, I got Ian or Ion on the phone yesterday. Was super duper wuper patient and kind and…read moregave me great advice. Showed up today and the whole team in the auto center is 5 star and the manager Amanda handled me like we were at a five star establishment. I felt I was well taken care of. My issue was resolved quickly and kindly. From start to finish, my experience exceeded my expectations. Kudos to this team who takes care of our autos, which is our lifelines and our way to make our gravy. I am so grateful this experience went well. Having car issues is tough enough. I'm sorry I didn't get pics but I was too busy thanking God for these awesome folks today.

This review is based on 2 experiences, one that was 5 stars and one, today, that was 1 star…read more My 5-star experience was a few months ago with Arvin! He was very helpful and got me everything I needed as far as my tires and oil went, even on the very busy day they were having. This was a while ago, so I honestly don't remember a whole lot and should've written this review sooner because he deserves it, but I do know I received thorough, above and beyond service. My 1-star experience comes from last week. I was parked in the line going into the shop and was prompted to come inside, which was no problem at all, and I was assisted by a lady, not sure what her name was though. I explained that I had a flat tire which was previously fixed with the tire plug but wasn't sure if there was another tear somewhere else. In response, I was immediately told that they couldn't fix a tire twice, no offer to even look at the tire in question. I also had an extra tire (but no wheel on it) in good shape but was not sure if it had ever been used or not, since the car previously belonged to a relative. To this, I was immediately told that they could only install/replace new tires. Again, no offer to even look at my tire. I then went to Mavis around the corner, just to find out that the leak was coming from the tire plug, and they fixed/reinstalled everything in less than an hour. Not sure if this was just a bad day, but definitely two polar opposite experiences. I could understand liability issues and/or being really busy (which was not true this day, only 1 other car being serviced with no others waiting inside or outside), but really all Walmart had to do was take a few seconds and look at my tires.

I came here for a tire and lug nut replacement. The wait time was extremely long. I waited over two…read morehours before the repair person fixed my car. I called the day before to make sure he had my tire size available. After waiting over two hours, I was told the tire size I needed was not in good enough condition to install. His only suggestion was to install a tire that was smaller than the original factory size. To add to the inconvenience, i was told I needed to leave and go to an auto parts store to buy my own lug nuts & screws to be replaced on my car. Installing a tire size that's smaller than what I need and not informing me of the parts I would need to buy to complete the repair, before I arrived, was very unprofessional and inconvenient to say the least! Ladies I wouldn't recommend coming here alone. I came with a guy. Although the repair person was fully aware it was my car, he disregarded any of my questions, and only spoke directly to the guy I was with when giving any feedback on my car. The tire installed was covered in dirt. After the long wait and inconveniences, the repair person didn't even bother to install a clean tire. I will not be returning to this shop for any other repairs or service.

Sold me a battery that was way overkill for my car, I only needed 500 cold cranking amps, but they…read moresold me a 710, they didn't even tell me that I could buy the cheaper battery, it wasn't until I went over to Walmart when I found out, I will not be buying from this auto zone again. For the price of their cheapest battery that would fit in my car, I was able to get Walmart 's best battery.

AutoZone on Highway five in Woodstock Georgia is a joke they sell bad parts and then will not…read morerefund your money all of your money back. My example is I bought an AC compressor for an O2 blazer. I had to buy the oil for it and two cans of Freon actually three. They returned the defective compressor, but would not refund what I paid $100 for the Freon because they said the cans were empty it was used well. I wasted the Freon because I put it in a defective compressor. They refused to refund my money when they should have because it was their fault. They have no honor they have poor customer service I have called the regional manager, and if I don't hear from him, I will go above his head till I get a resolution I would never buy auto parts or anything there ever again never .

The phone service terrible part failed within the warranty parameters still gave me trouble, then…read morecould not provide another part Definitely not a parts place for me

Didn't have what I needed, but knew what it was and was able to tell me where to get it. Solid…read moreplace in my book!

Customers services is amazing But the fact they have nothing to drink is really inconvenientread more

I had to replace car battery. The young man Joshua has helped me and was nice and helpful as he can…read morebe. I will certainly go back to this place and recommend it to others.