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Clear Like Crystal

4.2 (10 reviews)

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6 months ago

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2 years ago

Great service and honest guys. Definitely will give them a call for any additional work needed.

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6 years ago

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Review Highlights - Clear Like Crystal

Matthew has made me a customer for life based on his professionalism, workmanship, quality of service, and outstanding results.

Mentioned in 3 reviews

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Advance Auto Parts

Advance Auto Parts

(29 reviews)

I'm disappointed with how Advance Auto Parts handled my warranty issue. I purchased a Platinum…read moreDieHard battery from them four months ago, and last week my car wouldn't start. After getting a jump, I drove to a trusted mechanic who ran a quick check and suspected the battery was the problem--without charging me. I returned to Advance Auto Parts expecting a straightforward swap. Instead, they asked me to keep the car running for 30 minutes before testing the battery. I explained that testing a freshly charged battery doesn't reveal whether it can hold a charge, but they insisted it was store policy and refused to do more. I went back to the mechanic, who kept the car overnight and confirmed the battery was indeed defective. Only after I contacted Advance Auto Parts corporate and shared the diagnostic results did they agree to replace the battery. Since the swap, I've had no issues--but they still refused to reimburse the diagnostic fee. To be clear, the store staff weren't the problem. The real issue is the flawed policy that prevents proper testing and delays warranty fulfillment. Advance Auto Parts needs to update its procedures to better support customers and honor its product guarantees.

Tasha and Randall were the best help for me today. They ran the battery test and helped me…read moreunderstand what was going on. They also installed my new battery for me which I am so grateful for. Both were very kind to me, and I also noticed they were helping others as they were assisting me. As a younger woman who just moved to this city, I felt very same and comfortable with them and their help!

Clear Like Crystal - autopartssupplies - Updated May 2026

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