I need new windshield wipers and I came here and I had 500 + customer service help from Devon . He…read morewent and made sure the ones I got were the right ones ,installed them in about half a second the new ones were on Thank you so much .

had an awesome experience at Advance Auto Parts, and I've gotta give a huge shoutout to Devin…read more Seriously, this guy went above and beyond in every way. Not only does Devin know his stuff inside and out, but he actually takes the time to help instead of just pointing you to an aisle. I came in needing help with my car, and he jumped right in--diagnosing the issue, explaining everything clearly, and making sure I got exactly what I needed. You can tell he's got real hands-on experience, not just textbook knowledge. And on top of that, the dude wasn't afraid to get his hands dirty. He literally used his own strength to help me get things loosened up and sorted out--something most employees wouldn't even think twice about walking away from. That kind of effort and willingness to help is rare. Between his knowledge, work ethic, and just being a genuinely solid guy, Devin made what could've been a stressful situation way easier. If you're going to Advance Auto, hope you get Devin--he's the real deal

I have been coming to Killian for a few years, to get my oil changed and one minor issue. Friendly…read morepeople and quick service. I was just there to have my front rim and bent tie rod replaced on my semi new 2025 Genesis. To not hit a dog I turned away from it and slid into the curb and damaged my rim and bent the tie rod. Killian did a great job, but Genesis was faulty on the tie rod. They sent the wrong part due to a wrong part number that they acknowledged. All in all was a great experience, and they did not charge for their loaner car.

Great service. Having problems with my brakes from another shop and they were able to identify it…read moreand get me back on the road. They were able to identify another issue so we are working on that!

My estimate was completed in minutes. Friendly staff. Clean waiting room. Great service.read more

Bad communication and bad service. I took my car here to fix…read morea leak that was coming from my passenger side and what was supposed to be a "simple fix" turned out to be a disaster and for some reason, when i got my car back , my vents were switched with someone else's and my AC stopped working entirely . I dont know why the even touched my AC vents because it had nothing to do with what was going on. When i confronted them about it they tried telling me that they had nothing to do with it and they would give me a call about it in about 30 minutes .. no one called. long story short dont go here unless u want more problems to deal with. The cheaper route isn't the best route just go to the dealership.

I got a nail in my tire and brought it in for a plug. I was greeted outside and helped immediately…read more Service was fast, friendly, and effective. I was in and out in less than 20 minutes and the price for repair was very reasonable. Though I thankfully did not have to wait long, I loved the waiting room. They had a jean material couch that was really comfy and awesome decor including a dressed skeleton that must have been waiting much longer than I had. I hope not to need their services again, but if I ever have an issue with my car, this will be my first stop!

Brought my car in on a Saturday for new brakes. They had to order parts so they kept it until…read moreMonday. Went to pick up my car around 3pm Monday afternoon and didn't look in the back seat until 5:50pm when I noticed the back seat ripped up with the seat cushion foam all over the seat (like an animal got inside). I immediately reached out to East Cobb Auto and they claim the rip didn't happen on their watch and I must have ripped up the seat in those two hours and brought it back for them to repair. Obviously it happened from Saturday to Monday while in their custody. They claim they do a four door inspection upon completion of work. Obviously that didn't happen either. East Cobb Auto would not cover the seat repair costs I incurred nor did they offer to cover any portion of the repair cost. We have been customers for over 30 years and this was handled very poorly and unprofessionally. Would not recommend leaving your car in their care.

Brought my Jeep Grand Cherokee here after it was having a poor responsiveness to me jammin down on…read morethe gas pedal. I brought it with a bunch of engine lights and DJ assured me that they could fix the problem. After a day of fixes, they sent me on my way but the engine lights all came back on and the problem migrated from where it was (it seemed). I brought it right back in and they jumped on it to rediagnose this weird problem. After a day of tests and research they couldn't figure it out, but David made a few changes to help get a diagnosis while i drove it over the next day. Thanks to his brilliance he was able to follow how the problem moved based on his changes and when I brought it back he knew exactly what the problem was. New part ordered and replaced and this Jeep is as good as new. The whole thing was a real tough problem to figure out but DJ and the team stuck with it and made it right. I would bring my family vehicles back here, for sure.

I recently was referred to come here and I am car literate, however, I am not an electrician…read more Therefore, when my car was having electrical issues I wanted a mechanic to diagnose and look over my cars issues. Needless to say this business did not listen to me when i dropped off the car and told them the reason my car was there. The mechanic shop called me to let me know they would like to charge me for something totally different than what my car was even there for. I had to remind them why my car was there, and the mechanic had to "instruct me" on codes and went to pull them while i was on the phone just for my vehicles dash lights to be illuminated right in front of his eyes. He then told me he would call me back the next day with another diagnosis. The following day he then tells me he finds an electrical issue which does sound like it could be the issue, however, when i get the bill its ridiculous.. I replaced my IG1 relay which at most is a $7.00 part and they charged me over $100 for parts needed.. and over 200 for labor.. when changing a relay takes 2 minuets. I understand diagnosing the issue takes time, however, it was the shops mistake diagnosing an issue that wasn't there and I shouldn't have been charged for that. Also. they told me they weren't charging me a diagnostic fee. So that price isn't from that. They Also let me know when they disassembled my shifter that they "cleaned it up", but when I got the vehicle home I took apart my shifter and it was not cleaned or did not look to be cleaned. My vehicle is pre owned and whoever owned it previously had dogs. The interior does not have hair everywhere any more, however, when I got into the shifter I found animal fur everywhere in the shifter and solenoid. So Id like to know where they cleaned. Just be careful if you come here. This mechanic shop will charge you for parts and labor like crazy even if they don't do anything.

I sinlmply flqbbergasted how i was treated -- after this interaction -- I will never shop at…read moreanother O'Reilly store again. He (jason) accused me of using stolen cards cuz i forgot my pin and have no cardin my wallet. I hobbled aroubs the store as I am currently honeless ans disavled. When I was done, i got confused becauae he said i have had so many fraud. I left the building as soon as he asked, and then startes to write this down in leave parking , here he cane out again and told me to leave which i did pronptly He judged me by ny appearance, ky orientation, and my disability. Totally unfair to say "i didnt have enough money" He accused me of theft and I never did such a thing. I am humiliated

Came here because my brake lights were out and the associate quickly helped me troubleshoot and…read morereplace my burnt out bulbs. He was knowledgeable and helpful.

Amazingly friendly staff and educational to boot! Had a pretty bad tire leak and to my surprise…read morethey repaired it free of charge! As an added bonus, they also filled all my tires up and evened out the PSI. Will be my go-to next time I have problems.

We have been using this discount tire location for a good 10+ years and for the longest time never…read morehad any problems. They were great! However, since 2022 we have really started noticing a decline with honesty and more and more situations raising red flags. Yesterday was my final straw as to why I'm writing this review. I came in yesterday morning for an appointment I had made Sunday evening for a tire rotation/balance and to get both the front driver tire and front passenger tire patched. Both tires each had a small screw from what we believe is months of ongoing roadwork in the area. My husband removed the screws and plugged them Saturday evening (today is Thursday) refilled the tires with the small amount of air they needed and tested them with the soapy water method to see if the tires were leaking air which they were not. Before anyone at Discount Tire even assessed the situation, I was immediately told that I would automatically need new tires because the "gummy sticky" plugs are not DOT approved. I had already figured they were going to try to tell me I needed new tires. So it started. The man at the front desk couldn't find the last time that I got tires In the system and because I had started noticing what I believe to be dishonesty, I have documented every time I have come since 2022. So I let him know that I would happily pull it up which I did and I let him know I got 4 new tires in March of 2025 at 176,525 miles. He conveniently could find that date on my account at that point. In February of 2026 when I came in for a rotation/balance at 185,220 miles I was told that the next time I came in for my next rotation/balance I would probably need two new tires. I got home and within the hour called them questioning why it says on their app that my appointment that day was missed even though I had just left there and had gotten my tires rotated and balanced. I wasn't given a clear explanation, but I was reassured that everything is documented correctly in the system. At this very moment when I go on the app, every appointment that I have made says canceled, the one from yesterday says missed, and there is not even one documented that I can see on my end for February of 2026 when I was last in. I find that very ironic, considering they base the prorated discount of any possible tires you buy on whether or not you've kept up with the proper balance and rotation of the tires that you have previously bought from them. So that brings me to yesterday morning when I came in with a milage of 190,031 and 2 plugs that most likely COULD be patched. I'm no tire expert nor is my husband, but he is very knowledgeable on cars/car parts/tires. He happened to call me yesterday when I was at Discount Tire right In the middle of the conversation I was having so I put him on the phone with the man at the front. It was a brief conversation, the man seemed visibly nervous. The conversation ended with them talking about the tread of the tires that were measured- which is just another aggressive tactic. Costumers being told their tread is too low (when it's not) and that corporate policy prevents them from fixing a tire. This is very frequently used to force a replacement sale on an otherwise perfectly repairable tire. and thats when my phone was handed back to me and with my husband on the other end he asked me to leave and he let me know we would find another place. According to my husband after he was told the tread measurements he said " she doesn't need new tires and both you and I know that". Now, could I have needed new tires because of the SMALL screws that were removed and plugged? Possibly. But the screws were not located on the sidewall and were in a location that was perfectly repairable. I will be taking my car elsewhere and updating this post when I get a second opinion, but to tell me I need new tires based on a plug that was used before even assessing the situation ( my car never left the parking lot and the plugs used were not visible) is very questionable especially after already telling me I would soon need 2 new tires 11 MONTHS after getting 4 new tires AND with no visible previously attended appointments for rotations/balanced done on the app that costumers are using? Hmmmm. You can form your own opinion. My suggestion to anyone using Discount Tire: DOCUMENT EVERYTHING YOURSELF. Keep your appointment confirmations. Keep track of your mileage. Write down the date and reason for every visit. Take screenshots. Don't rely solely on what is showing in the app. Edit- I did receive a call from Discount Tire and an email from a service representative. The call and email happened the day after they send you a link that doesn't work when you click on it which I called them out on in my Google Review. I chose not to answer the call. We will no longer be bringing our vehicles to Discount Tire for sales or service. The forced high pressure environment to upsell at Discount Tire has ruined our customer experience.

Brought my vehicle in due to a problem with the front tire. They charged me $2000+ and returned…read morethe vehicle with the front tire rubbing against the fender when turning, and the original problem still a problem. They charged me an additional $400. to repair their screw up. They treated me like I was stupid and the problem was my fault. As a young man I rebuilt engines and use to do my own mechanical work, so I understood the problem and what needed to be done. Stay away from these people.

I took my truck to this location and had a terrible experience. My truck had a transmission leak…read moreand they supposedly replaced the transmission filter and the gasket. The fix did not last long and it was leaking again. They said that they just needed to torque the bolt and it would be good. A few months later it started leaking in the same place. Since they could not fix it within 2 tries I was not going back. I took it to a place in Kennesaw where they looked at it and said that it looked like it had been torqued too much and had bent the cover. Now I had to pay for the full job again and a new cover and this only cost me $460 where as Chrisitan Brothers charged me $980 and messed up my truck. I contacted them and they told me that since I took it somewhere else to get fixed there is nothing that they would do for me. I think that they owe me the full amount that I paid them or at least the difference of what I paid at the Kennesaw repair shop and the amount that they over charged me. I will never go to any Christian Brothers again because I have now had another person that has said she went in for one thing and now they want to charge her over $10,000. STAY AWAY