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    ADT Security Services

    1.1 (80 reviews)
    Open 7:00 am - 12:00 AM (Next day)

    Services - ADT Security Services

    Fire protection services

    Home automation repair

    Component automation

    4 More Services

    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

    ADT Security Services Photos

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    The heart of our faulty security system!

    If there was an option to give negative stars I would. Two years ago we had adt installed and it's been nothing but a disaster. The smoke and carbon monoxide alarms go off randomly in the middle of the nignt and we have called to try to have issue resolved not once, not twice but over 10 times!!!! There isn't a person that has been helpful or sympathetic for the trouble this has caused our family. My dad suffers from high anxiety and our dogs are petrified every time the piercing alarms go off. Today, after the alarm going off yet again at the wee hours of the morning, we called to have someone come remove the system from our home. They proceeded to tell us it wasn't their problem because we have "discontinued" our service even though they installed it! And what a beautiful job they did...it's no wonder the alarms are glitchy!!!!

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    2 months ago

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    4 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    8 years ago

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    Page 1 of 2

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    Review Highlights - ADT Security Services

    After some research, I reached out to ADT and they had a salesperson come by and do a walkthrough.

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    The Original Chimney Sweep - 70,000 fires a year result from dryers! get your cleaning today.

    The Original Chimney Sweep

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    We have been using The Original Chimney Sweep for six years now. They are very professional from…read morethe office employees to the sweep technicians. The sweep techs are incredibly neat about their work, friendly, courteous and seem to take extreme care and pride in what they do. I will continue to have them clean our chimney at least every other year.

    This has to be the most unprofessional experience of any business I've ever encountered. Because we…read morewere not satisfied and were charged over $500 for work not done, my husband and I gave this business a bad google review. (After requesting a refund that was refused). Unfortunately, when you own a business you get good and sometimes bad reviews. The owner was so mad at the review, and that my husband voiced his frustration on his personal social media, she contacted his employer through facebook. She harassed his employer continuously to let her know her feelings about my husband's character and that she wouldn't support her business because of his involvement. She was literally trying to get him fired for bad reviews. I owned a business for 10 years. I got a couple bad reviews along the way about employees work and had requests for refunds. I did so willingly because the customer satisfaction outweighed my ego. I would NEVER call a clients employer after they left a bad review to voice my personal opinion of them. It's absolutely insane that the owner took this route instead of just refunding the money. The owner did offer to have someone else come to do the work but our trust in the company had been diminished. We wanted a second opinion and got one. That's also the prerogative of the customer.

    Alarm New England - touchscreen panel

    Alarm New England

    (16 reviews)

    I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

    I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

    ADT Security Services - securitysystems - Updated May 2026

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