I hired Eastern Electrical Contractors to install two light fixtures in my home, one of which was a…read morevintage chandelier shipped from Germany. Unfortunately, during installation, 3 out of 5 of the glass globes fell and shattered due to improper handling and a failure to ensure they were correctly secured before lifting. My state of shock at seeing irreplaceable glass shattered across my dining room floor took over at that moment. Still, after explaining the situation, the original invoice was dropped from $200 to $165. While I can appreciate the partial discount, $35 off really made me feel dismissed. This was a vintage piece, a detail I had stressed while booking. The destruction of the shades doesn't just damage the fixture; it damages the entire value of the piece. After some back and forth (during which it was stated that it was within reason to fault me too for not explaining the precarious physics of the chandelier), the price was eventually lowered to $100, with a promise that if I found replacements, they would cover the cost (to an extent). Unfortunately, that seems like a long shot; these shades are likely irreplaceable, and I think even they realized the absurdity of trying to find matching replacements. The invoice was ultimately waived, but that doesn't begin to make up for the damage done to a one-of-a-kind piece, plus the hours I have spent searching for something similar since the accident. I am incredibly heartbroken, and while I understand that mistakes happen, this experience fell short of the care, accountability, and empathy I had hoped for. If you're installing standard fixtures, you may not run into issues. But if you're working with anything vintage or fragile, I'd strongly recommend finding a team with more specialized experience, more care, and more willingness to take responsibility if something goes wrong sincerely (and immediately).

Unlike the majority of electricians, plumbers and trades people around here who treat small job…read morecustomers as if we Were requesting an audience with the Pope Pious XII. Courtney, the Electrician's fiancé was friendly, gracious, and accommodating to schedule an early appointment though it was at some distance from their homebase in Waterbury. (I had misread it as being in Waterford). Bill was quick to identify the surprisingly mundane source of an important circuit , which had left us in the dark for two months when the local feudal lord Electrician deigned us unworthy of return visit, as was i was rude enough to call twice to complain. - Did you know that there are special circuit breakers for LED lights.? They drove out and retrieved a replacement from electrical supply store. In a jiff Another repair will require excavation on the outside grounds, which may have to wait till the spring thaw. Otherwise numerous cameras, doorbells and light switches stil await my long delayed implementation of a "smart" home system that I purchased six months ago, before I realized that I'm not that smart, and that setting up a wi fi network, is slightly less complicated than launching a interplanetary space probe program. Haven't got the bill yet, but I have high hopes that my faith will be restored in this state,a wasteland of consumer protection.

Tried to book using American Home Shield, was supposed to hear back in 24-48hrs and 4 days later I…read morehad to call my insurance and supposedly I was not reachable. I was NEVER contacted, and they were now full and could not work me in their schedule. Not reliable.

Scam company! Don't work with them!…read more I'm not sure this even a legitimate company. I submitted a request with my home warranty company AHS, which is also terrible, was told A First would call in 24 hours...4 days and 2 messages later (from me to them) and still no call. I'm sure their only business is from AHS, and even then they charge for work they don't do. Scam

OJ Mann did installation and has done maintenance on our home generator for the past 10 years. A…read moregenerator is about peace of mind, having a quality company maintaining the unit makes me comfortable that it will perform when I need it. Quality work at a fair price and helpful staff. Very happy I chose them.

As commercial property owners across CT, we've worked with many electricians -- OJ Mann Electric is…read moreby far the best. Tony (the owner) is incredibly knowledgeable and genuinely wants you to understand every step, whether or not it benefits him financially. His team -- Chris, Greg, Peg, and others -- are highly skilled, communicate well, and truly care about doing quality work. They discovered our utility company had installed the wrong meter, causing thousands in overcharges, and even provided a detailed letter we could use to get it fixed -- at no extra charge. They've now become our go-to electricians for all major work on our CT properties. Honest, patient, and thorough. You won't find better.

We requested for quotes from multiple contractors to have lights installed in our garage. We…read moredecided to go with Valley Electric because they had good reviews, professional, and good pricing. Also, during the quote, they seemed to ask detailed questions on what we wanted. We scheduled a date a week from the quote and they were prompt with their appointment. They installed the three LED lights, a switch, and removed the existing fixtures we had. The electricians were friendly and did an excellent job. We now have light in our garage! I highly recommend them.

When we moved into a new house in July, we encountered a few unexpected and unforeseen electrical…read moreproblems that we were hoping to have addressed as quickly as possible. On recommendation from the person who installed a sink garbage disposal unit, we called Valley Electric. The electrician was able to come out quickly and added a plug under our sink for the garbage disposal, but also fixed a faulty dimmer switch and also installed a new bathroom vanity light where none was before. It was such a relief to be able to get an electrician in so quickly. The work they did was great. My only gripe (if one can even call it that) was that they didn't send us a bill until October, three months later. This wasn't really a problem (although as a type A personality, I like to reconcile my accounts sooner than that) just a note for other potential customers.

DJB Installations is AMAZING, They were so professional & nice & so helpful. The mount I bought is…read morethe type that either sits just on the wall or it drops down & swivels left & right & it's a very difficult mount to install & they did it with ease. My TV is over my fireplace & Originally I wanted my wires fished through the Fireplace wall & they were 100% prepared to do it but my home was built in the 30's so there's concrete behind the wall in my fireplace & they were going to absolutely try to do it. Unfortunately with concrete it makes it much harder to do so I opted for them to mount the TV & leave the wires outside the wall & even when I told them "If it's really really difficult then put the wires through the PVC piping" & they were still 100% willing to do the wall fishing but again I opted not to do the wall fishing so they put it through white PVC piping also my TV plug wasn't long enough to to be plugged in & I didn't have an extension cord long enough for my TV to reach the outlet so they ran to Lowe's to buy one at no charge to me & I couldn't believe they didn't charge me for it but that's just the kind of company they are. The 2 men wanted to make sure everything was perfect & that I was absolutely & positively 100% happy & I am more than happy with them. They are perfectionists which is a great thing because you don't find that very often. They texted me before they came with a time frame which is excellent because I have 2 dogs I needed to put away. Many companies just show up. If I could give them 10 stars I would because they're just amazing. I absolutely HIGHLY RECOMMEND DJB Installations & it's not often I would give a company 10 stars but they deserve it. If you're thinking of mounting your TV then definitely use DJB Installations. In a few months we are having our Rec Room TV mounted and I will absolutely be using them again. Again absolutely 10 Stars all the way.

DJB installations came out to troubleshoot a mysterious picture problem. They methodically searched…read morefor the source of the problem and took care of it. Don was friendly, professional and incredibly knowledgeable. He cares about customer service and satisfaction. Considering the hours spent chasing this problem down myself, his reasonable rate was happily paid! Greg Howard

I had a big job and a deadline, although not everything ran smoothly, Hyper Fusion was right there…read moredoing what the needed to and answering all of my questions. These guys are men of honesty and integrity. I am very happy with their work and service. I highly recommend Hyper Fusion.

To begin I'd like to apologize by the length of this review. We had two units installed inside of…read moreour home and one main unit installed outside of our home. To give a better picture on why I am really disappointed to write a not so great review I thought I'd give a little more detail. Towards the beginning of September we confirmed the date of November 20th to have our systems installed. Thursday, November 19th I contacted the secretary because no one gave us any information on when to expect work to begin the next day (Friday, Nov. 20th). Glad I did that because, the response was that they would not be starting work until that Monday November 23rd. So we accepted that response, but wondered why we had to contact them to receive that information. I took Friday, November 20th as well as Monday, November 23rd off of work to have this done in the home. That's because we were told that the installation would take 1-2 days to be completed. Monday, work started at 10:30, and I noticed that it wasn't moving smoothly. They ended work at 3 and it was nowhere near completed. I was told that they would be back Tuesday, November 24th to finish up, I didn't think twice I was just happy that it was moving forward to be completed so I didn't go to work on Tuesday... But no one ever came to finish up on Tuesday. Around 11:00 AM I tried contacting their boss and no response, so I tried to contact the secretary after that and she found out that the crew that was working on the installation called out of work. (So if I didn't call, no one was going to contact us?) Then it was explained to me that they would be there 8:00 AM Wednesday, November 25th. I refused to take Wednesday off of work again. My wife stayed home this time, and the boss said that he'll make everything right by coming in early to finish all work needed to be done in the house, they would be completed in the house by 10:00 AM, and complete everything else outside by afternoon. I came home at 3:00 PM and there were two workers outside. After asking them a few questions to get a rough estimate on completion of the work. I was not confident that the work would be done by end of day. Within an hour the boss was at the door asking to come inside to complete the work inside. (10:00 AM work was supposed to be completed in the house) All work was completed at 7:30 PM, inside and out, onWednesday, November 25th. A two day job took four days. But, it is not completed. We are still missing covers to the wiring on the outside of the house. (I understand that is more than likely from the Pandemic with material being difficult to get all over the place) Through all of this the Boss, Matthew Williams, and his secretary Daysi, have been very polite and respectful. Everytime I did speak to them I calmed down and felt comfortable. It's the work that really stressed my family out. When it came to work getting done, we didn't feel confident in the workers that were in and out of our home. I must admit that when the Boss Matthew Williams did come to the job things got done, not in a timely manner but it did get done. Thursday, November 26th we noticed a large bag of tools left outside, in the rain. So I took the bag in, knowing how expensive tools are, and so I text Matthew to let him know right away we have his bag of tools safe. No response from him, on Friday, November 27th I was awaken to someone banging on my door. I ran to the door not knowing who it was so they wouldn't do that again because I have a one year old sleeping. To find a worker requesting the bag of tools. This was from beginning to end full of unprofessional ways of handling a job and a customer. Hire them at your own risk.

We have had SavKat Solar for over 4 years. The company reps were knowledgeable, professional, &…read morevery responsive to any inquiries that we had. The entire process from the initial sale to the actual system installation was seamless. Our panel configuration more than covers our daily usage. We have recommended Sav-Kat to neighbors & family. The best part is receiving our monthly statement from the power company which states "No Payment Required".

SAVKAT Installed my system just over a year ago. First…read moreproblem, after solar installation Eversource took over 2 months to activate my system. SAVKAT contract said one week. I had to contact my congress person to activate my system. Second problem, my system is 125% over my usage but only covered 70% of the yearly bill. We will see what the future brings. Third problem, D.B. Lunt Electrical Contractors installed a new electrical panel & sub panel then the mySolarEdge phone tracking production & Consumption malfunctioned. D.B. Lunt couldn't fix the problem but was willing to meet SAVKAT to fix it. I've called SAVKAT 3 times and left messages with no follow up. I was told SAVKAT had a ten-year guarantee. Still waiting.

We just had our new roof put on. We have been at our home for over 30 years. So getting a new roof…read morewas overdue. Brian Rocha and his crew provided exceptional service and professionalism. Plus, Brian brought in enough workers so that the whole roof was completed in one very long day. The crew was careful to cover up our plants and our house. Everything was quickly picked up as they moved along during the day. Brian communicated with my husband promptly throughout the whole process. So would we recommend Exterior Home Services with Brian Rocha and crew? Absolutely, without any doubts.

These guys did an outstanding job under the circumstances! They were a pleasure to do work with and…read moreI would highly recommend them for your job (whether big or small). Reasonable pricing, great communication - all around 5 star experience!