I've been a patient of FCD for years - first in Madison then in stoughton in recent years. I…read morecalled the Stoughton office today because a piece of my crown had popped off and needs repair. I have dental insurance plus a supplement. I was told that because I had an outstanding bill for a minimal amount that had been sent to collections (of which I was unaware but offered to pay immediately) they were unable to schedule me. Even after offering to pay the bill immediately I was told I was kicked out as a patient and could never be seen there AGAiN. I have always had a good experience with the STAFF there, they are great. FCD is a chain corporate business that has always felt a little scammy, but the Stoughton staff kept me coming back. Sadly because of some ridiculous corporate policy I need to take my business elsewhere. I am a healthcare worker myself and am very aware that this industry is for profit; just disappointing to see even local dental offices turning away loyal patients (or rather, "customers").

The hygienists are financially incentivized by production, so they make more if they can sell you a…read moreproduct or service. This should have no place in healthcare or dental care. I was told this by a hygienist who worked there. I went to the Fitchburg office for 19 years. Great care during that time but year 20 will not be a good fit. I am refusing a recommendation for deep cleaning around some pockets in my gums. I want to continue with the superficial cleaning to keep the remainder of my teeth healthy. They do not allow patient choice on this. I HAVE to get the deep clean or get my cleaning elsewhere. So year 20 will begin with a new dentist.

I went to Stoughton Family Dental for a cleaning and all of the staff were very courteous, and Dr…read moreDow had a great bedside manner. I ended up needing a filling, and with anxiety, I was pretty nervous. Dr Dow and his assistant sat with me and kept asking throughout the procedure how I was doing and making sure I was okay. The icing on the top? After my first appointment, I received a thank you card for trusting them with my dental procedure. I highly recommend Stoughton Family Dental & Dr Dow!

I was a periodontist for over 23 years who worked with over 400 dentists in and around Dane County…read more I found that Dr. Hill was best at understanding the complex treatment plans we formulated together, as well as executing the treatment, for a desired outcome. In addition, I take great pride when asked who is my dentist and I answer Jim Hill!! Chris Cormany DDS, MS.

I went to the Stoughton ER for abdominal pain and was seen by Dr. Dahlberg. I was first evaluated…read moreat Urgent Care in Madison and they said that I needed to be evaluated further at an Emergency Room, due to my severe abdominal pain. The only test that I was offered at the Stoughton ER was a blood test, which showed significant abnormalities, yet I was told the blood tests were fine and I could follow up with my physician if I didn't feel better the following day. I had expected an ultrasound or other imaging, but was told that was not necessary. They sent me home. After experiencing excruciating pain the entire night, I scheduled an appointment with my doctor's office and was quickly diagnosed with acute appendicitis the following day. My surgery was then handled at St. Mary's in Madison, where the level of care was so much better. I write this in hopes that Stoughton Hospital will make some changes to improve services or at the very least, to warn others that there are better options. I would recommend avoiding Stoughton Hospital, even though the convenience may be tempting.

I was dignosed with Diverticulitis in January. My primary put in orders to have a surgeon look at…read moreme. When I called to make an appointment the soonest that I could get into St. Mary's was April. I then called the Stoughton Hospital. They asked me if I could come in the next day to talk to the Surgeon. Dr. Schwaab was great. I decided to have the surgery done. 10 days later It was all done. I spent four days in the hospital and the staff was great. Dr. Schwaab visit with me in the morning and late afternoon every day. This was 1st class care and I felt very safe and comfortable. Highly recommend the Stoughton Hospital!

Dr. Tom is an amazing pediatrician. I really like how he explains things clearly and concisely to…read moreus and genuinely likes kiddos. He is direct with his communication which I genuinely appreciate. We recently found out that our kiddo is allergic to certain medications and Dr. Tom brought a much needed calmness to a situation where I was freaked out.

I had a groupon for derma fuze and I really wasn't sure to expect. This place was wonderful. The…read moreaesthetician was extremely knowledgable about skin care and she made it such a pleasant experience I can't wait to go back (I bought a set of four). My friend bought one too and she adores the place as much as I do. Your complexion will really thank you for going here and the rates are quite reasonable even without the groupon. .

I have had trouble calling and leaving messages to make an appointment and not getting a call back…read more However, the service is basically good.