I'd been to this hairdressers a few times and always been quite happy with the results. Unfortunately this time boy who had previously been doing the sweeping up and hair washing was now doing the cutting. I really really wanted him to be good but unfortunately he wasn't, I'm not sure if it was just inexperience and he'll improve with time.
He didn't listen to what I asked him to do. I have incredibly fine hair and am desperate for anything that will give it more volume. He asked me to remove my necklace (a thin chain) while he cut my hair, I'd never been asked to do that before but I soon found out why as he really dug the scissors in uncomfortably close to the back of neck. He took an incredibly long time to cut it, wandering off to consult with another junior worker who was dyeing someone's hair under his supervision.
When I saw what he'd done, which was basically sculpt my hair flat to my head like a skull cap, I told him I'd asked him for volume. He shrugged and told me it was too difficult with my hair not in a dismissive way but more like there was nothing more he could do all while stood next to a poster proclaiming the numerous volume inducing products available. I'm not saying I want hairdressers to do the hard sell with me with products but was hoping there was something that could be done.
I'm not proud of this but I cried when I got up to leave. Disappointment and the sheer frustration of someone just not listening to you got to me. Fortunately the manager who took my payment, saw I was upset and took me upstairs to explain the things that could be done to improve the cut in terms of styling. I don't think this was too much to ask of him.
I haven't been back there since and I'm not sure I will. As much as I would like to say it's just hair, it's important and you're trusting someone to take scissors to part of you so you need to trust them. The rest of the hairdressers I've seen there have always been good so I think it's just a bad experience but unfortunately it's really turned me off there which is a shame. read more