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    Adore brooklyn

    3.9 (9 reviews)
    Open 11:00 am - 8:00 pm

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    Ask the Community - Adore brooklyn

    Madewell

    Madewell

    3.8
    (24 reviews)
    0.0 mi
    $$

    This is a review only of the redhead manager. Everyone else is nice to work with…read more I would sincerely hope the person responsible for running a clothing retail location would understand what someone means by I would like the money refunded to my credit card and not on a gift card. She tried to embarrass the f out of me in front of a full line bc I asked to have my purchase returned to my credit card which was the means by which I made my purchase. Routinely saying "I'm not following you at all" "I am so confused what you're asking for" "you want to do what????" in a very snarky rude demeanor. The customer service was -100/10. Learn how to do your job and stop being rude. And also, no one should allow you to be customer facing.

    This isn't so much about the store, but about the brand…read more I've been a huge Madewell fan for at least the past 10 yrs. Lately, we're not in alignment as much. In the past, I depended on Madewell for consistently delivering on quality leather goods: tote bags for work, leather boots, loafers and cute casual bags. As an educator, those were my staples. They also had great smooth cotton graphics tees and my faves were when they'd collaborate with orgs such as the NY Botanical Gardens. Rummaging through the sale sections during off season is usually catch some great cardigans and blazers for the fall and great bandannas and jewelry to add a little razzle dazzle. Nowadays, the prices have risen astronomically. Little stackable earrings are now on average $58 and the clasps are weak and poorly made. One day after purchasing 2 pairs from this store, they're coming apart. Purchase a purse, the leather is trashy. A lot of the classics that myself and half the teachers at my school used to purchase have been removed from the rotation. Super annoying! Madewell, please get back to basics. I know the political climate has driven production up , but don't loose your entire customer base and maintain integrity around production. Thanks

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    Madewell
    April '23
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    April '23

    Adore brooklyn - jewelry - Updated July 2026

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