NEVER TAKE YOUR ANIMAL TO THIS CLINIC IF YOU CARE ABOUT THEM AT ALL. My wife brought our SERVICE DOG here when she managed to swallow a budding orange from our citrus tree in the backyard. The office told her that she had to pay a $500 deposit to even perform the surgery. Thinking that the deposit actually worked like a deposit, (i.e. you pay a deposit for the minimum needed by the clinic and the rest would be put on a payment plan like she had done before at the VCA clinics) she was able to borrow from a friend and get the surgery started. The nurse who gave my wife all the paperwork to sign did NOT make sure she read it, she just told her to sign and took the paper away. The clinic kept our dog overnight again after her surgery and the next day, we were told we could pick her up. When my wife went in to the clinic, they brought our dog out and she was so happy to see her. They both were very happy to be reunited since my wife uses our dog as a certified emotional support companion for PTSD and she hadn't had more than a few hours sleep since our dog was MIA, for about 2.5 days. My wife was then told that we owed a $962 balance for the surgery. She tried to give them her debit card to set up a payment plan and the office manager, Katelyn Burner, proceeded to yell at my wife about how they didn't do payment plans and that the whole amount would have to be paid up front. They then DRAGGED our dog into the back room, with her nails gripping the tile floor. Who does this to an animal after they have just had surgery? My wife was now very upset after just being reunited with her service companion, only to watch her be dragged away. The clinic refused to work with us AT ALL on payments and my wife was yelled at and treated like a criminal. The next day after no one would return our calls, my wife went down to the clinic with a police escort to try and get our dog back. The police even believed they would have to relinquish our dog because you can't put a lien on a life. The Heitman's told the police "If she couldn't pay the $1400 for surgery, she should have put the dog down." We are still in shock over this and obviously this clinic cares NOTHING for the animals under their care. It turns out, because of the contract that my wife signed stating "Payment is due at time of pickup" the law did not apply and it was now a civil matter. Which meant we would have to get a lawyer to get our dog out, or wait until we could pay off the balance. We have been having a rough few months with financial hardship, my wife's business took a huge paycut and we have a house and three daughters to care for. In the mean time, our dog was being contained in a metal box in the back of this clinic. CLEARLY not what is best for the animal. After the police left, my wife went in to talk to BOTH doctor Heitman's. Phil Heitman berated my wife for calling the police in front of all their "paying customers" and said she was making them look bad. My wife and her friend were sobbing and begging the doctors to let them pay ANOTHER $500 toward the remaining balance to bring the dog home and Greg Heitman sneered at them and told them it was the full balance or nothing at all, he wasn't a bank. When my wife explained to him that she hadn't slept more than 7 hours in the past 4 days and she had only eaten a few pieces of toast and that she was a wreck without her service dog, he smirked at her and said "Well if you need your service dog back so badly, I guess you'll pay your bill, won't you?" They would not even let my wife see our dog. My wife has been severely traumatized by this experience and so has our dog. The people who work here are heartless and are NOT here for the good of the animals. Luckily, we were able to start a fund online and contacted the local news stations which are going to run a story on our experience. Our dog is now safely at home and we are so thankful. We will NEVER use this clinic again and if you care anything about ethics or your pets, you won't either. read more

I recently had the pleasure of visiting Adobe Veterinary Clinic with my beloved furry companion, and I must say, my experience was nothing short of extraordinary. From the moment I walked through the door, I was greeted by a warm and welcoming staff who clearly prioritize the well-being of their patients. The team at Adobe Veterinary Clinic demonstrated unmatched expertise and compassion throughout the entire visit. The veterinarian was not only highly skilled but also took the time to thoroughly explain the diagnosis and treatment options, ensuring that I felt informed and involved in my pet's care. What truly sets Adobe Veterinary Clinic apart is their commitment to fair pricing. In a world where quality veterinary care can sometimes come at a hefty price, I was pleasantly surprised by their reasonable fees. The clinic offers transparent and honest pricing, without compromising on the quality of care provided. This aspect alone is a testament to their dedication to the welfare of animals and their owners. Furthermore, the clinic's facilities were impeccably clean and well-maintained, creating a serene and comfortable environment for both pets and owners. The staff's genuine love for animals was evident in the gentle and patient manner in which they handled and interacted with my pet. In conclusion, I wholeheartedly recommend Adobe Veterinary Clinic for their exceptional veterinary care and fair pricing. The team's expertise, compassion, and commitment to transparency make them a standout choice for anyone seeking top-notch veterinary services. My experience at Adobe Veterinary Clinic was truly five stars and I am grateful to have found such a reliable and trustworthy place for my pet's healthcare needs. read more

Exceptional Care at Adobe Veterinary Clinic - A Lifesaving Experience We cannot express enough gratitude for the outstanding care and compassion we received from Dr. Phil Heitman and the team at Adobe Veterinary Clinic. When our beloved dog faced a sudden, life-threatening emergency, we were in a state of panic and uncertainty. Dr. Heitman's calm and knowledgeable guidance became our beacon of hope during this terrifying ordeal. From the moment we reached out, Dr. Heitman and his team acted swiftly, providing expert advice and immediate action that ultimately saved our dog's life. His thorough explanations and reassuring demeanor helped us make critical decisions with confidence. Not only did he demonstrate an exceptional level of medical expertise, but his genuine care and concern for both our pet and our family were truly remarkable. The entire staff at Adobe Veterinary Clinic exemplifies professionalism, kindness, and dedication. They treated our dog with the utmost compassion, ensuring comfort and top-tier medical attention every step of the way. Thanks to Dr. Heitman's quick thinking and unwavering support, our furry family member is now on the road to recovery. If you're looking for a veterinary team that will treat your pet like their own, Adobe Veterinary Clinic is the place to go. We are forever grateful to Dr. Phil Heitman for his lifesaving expertise and compassionate care. Highly recommended with all our hearts! read more

Dr. Phil is the absolute best. I have been going to Adobe Vet Clinic since I got my goldendoodle Eevee a little over two years ago. He has taken excellent care of her since she was a puppy. When we got our bernadoodle a year later, he took on his care as well. Bauer was very sick when we first got him. Dr. Phil immediately worked me in and was able to see Bauer ASAP. We ruled out the worst (Parvo) and realized he was severely dehydrated and needed fluids. Since then- Bauer has been healthy as can be! He has spayed and neutered both of my dogs without complications. They both LOVE Dr. Phil. It's difficult to find a vet who has great bedside manner who you can tell GENUINELY cares about his animals. I have been to several vets- all of whom I've had terrible, transactional experiences with. It is never like that with Dr. Phil. He always makes me feel like my animals are his number one priority. Not to mention- his response time is incredible. I am never left hanging when I'm worried about my fur babies. I know for me- it's important to know I can trust my vet. My dogs can't talk so I have to TRUST that they are okay when going through complications or procedures. I never worry when I drop my babies off with Phil and his team. If you are looking for a vet who is personable, reassuring and overachieving- Dr. Phil is your guy. THANK YOU ADOBE for always taking care of my fur babies. We love you. read more

I can't say enough great things about Dr. Phil Heitman and the exceptional care he provided for my senior dog. From the moment we walked into his office, it was clear that Dr. Heitman genuinely cares about animals and has an incredible depth of knowledge. My dog had been experiencing some concerning symptoms, and Dr. Heitman quickly diagnosed a mass on his spleen, finally giving me answers as to what was causing his issues. Dr. Heitman took the time to thoroughly explain the diagnosis and the options for treatment, making sure I understood everything and felt comfortable with the plan moving forward. He recommended a splenectomy, and although I was understandably nervous, he assured me that my dog would be in excellent hands. The surgery went smoothly, and the recovery has been nothing short of amazing. Throughout the entire process, Dr. Heitman was kind, compassionate, and professional. His communication was top-notch, and he made sure I was kept informed every step of the way. It's clear that he is not only highly skilled but truly loves what he does, and it shows in the way he treats both his patients and their families. I couldn't be more thankful for the care he provided and would highly recommend Dr. Heitman to anyone looking for an outstanding veterinarian. Thank you, Dr. Heitman, for saving my dog's life! read more

As with any doctor, you have to believe that the vet who sees your pet values and cares for them in the same way they would care for their own. I feel strongly that Adobe Vet Clinic staff feels that way...from the vets to office staff. They are all fantastic. Here's why..... I have been going to Adobe Vet Clinic for over 5 years and have always been very happy with the services they provide. I have a 16 year old Yorkie and a 9 year old Cairn Terrier. My Yorkie has Valley Fever which she is taking medication for and is doing fine. My Cairn Terrier has liver issues. When I first noticed some odd behavior I took him to Adobe Vet Clinic on the recommendation of a friend. Dr. Phil examined him, did tests and ruled out diabetes and Cushings Disease and discussed other options to explore. I took Stu to The Humane Society vet (I figured they probably see more than their share of oddities in pet disease). They too did tests and agreed with Dr. Phil's findsings. I then took my Cairn Terrier to the Midwestern Univ clinic, then to VCA , all agreed with Dr. Phil at Adobe. For long term, although all the other vets were very nice and certainly capable, I decided to go with Dr. Phil and Adobe Veterinary Clinic. read more

Adobe Vet Doctors and staff are the best in the area. They have always treated my dogs as if they were their own. Recently I took my boxer in for a checkup and medication refill; after our initial consultation, Dr. Andrew recognized that my dog had lost a bit of weight and he suspected that he was sick so he suggested an X-Ray. Unfortunately, the results were not what I wanted to see and Dr. Andrew presented me with a few options (and costs) for how to treat my dog. Further tests revealed that we needed surgery which saved my dog's life. Dr. Andrew was out of town so Dr. Phil and Dr. Greg took over and performed a life saving surgery on Jake. After the procedure, they called me with updates and Kim checked on Jake over the weekend. Needless to say, we were a little distraught that we may lose our dog and the entire staff were kind and compassionate with us. I wish I knew everyone's name so I could thank each one of them personally. They treated us and Jake like family. We have used them for grooming, vaccinations and checkups and I will never go anywhere else. Thank you so much to Dr. Phil, Dr. Andrew and Dr. Greg. You and your staff are amazing! read more

I couldn't ask for a better veterinarian than Dr. Phil! He is so kind, so patient, and so understanding, especially with my 15 and a 1/2 year old cocker spaniel. Our old man has a lot of issues now but we trust Dr. Phil to give us the best diagnosis and the best answers to all of our questions about Carmine. As a doggy Mommy I have many. Never once has he ever "not taken the time" to show us what's going on inside of Carmine's body. I would recommend this place to everyone. Doctor Phil's father "Dr.Greg Heitman" is also a wonderful man and will answer all your questions with integrity and honesty. You won't be disappointed in this place; I guarantee it! "Thank you Dr. Phil" for all the kindness you have shown Charlie and I and our Carmine! We always feel comfortable after leaving this place!! Oh, one more thing..."the way they show respect" when someone is having their beloved animal put to sleep. They light a candle on the counter and a note is there asking to show respect and quietness to the family that is having their pet put to sleep. My heart was very touched to see that. I have never seen that at any Vets office ever! read more

We have been part time AZ residents for 20+ years and up until this year have been fortunate enough to not need the care of a Vet. As our Yorkie aged, we knew at some point we would need vet care during our winter stay. As it turned out our pup needed surgery this past winter. The care we received from Dr. Phil Heitman and team was simply outstanding. The team is caring, compassionate and dedicated. Several months later, the day after our return to Vancouver Island we began to see medical issues (totally unrelated to the surgery) with our little guy. Wanting to cover all possibilities and different conditions between AZ and Vancouver Island it was suggested we engage Dr Heitman. He was generous enough to take my call, review the video we took of the medical conditions, consult with his team of Vets (Father and Brother) and offer to speak with our Vet clinic here. What a comfort it is to have found a clinic that cares so much about the welfare of our family member......thank you so much!!!! read more

The amazing vets and staff at Adobe Veterinary Clinic have been taking care of my three dogs since September of 2024. I'm so glad to have found this fantastic clinic and, in particular, Dr. Phil. He has solved the problem of my Chihuahua's serious allergies, which have been causing her extreme discomfort for months. Recently, during a routine wellness exam, Dr. Phil discovered an abnormality on my Corgi, Dylan's spleen. An X-Ray and further examination via ultrasound determined that the spleen should be removed. Dr. Phil performed a splenectomy on January 23, and Dylan bounced back amazingly fast!. I'm so grateful to Dr. Phil for discovering this potentially fatal issue before it progressed further. I'm grateful, also, to the knowledgeable and friendly staff who greet us by name and welcome us every time we visit. I can't say enough good things about Adobe Veterinary Clinic, and I highly recommend them for the care of everyone's furry critters! - Nola Collins read more

My husband and I have 2 German Shepherds and a cat, and we bring all of our pets here. Dr. Phil and his staff have always been very kind, attentive and professional. Recently, one of our pets had to be put to sleep and it was extremely difficult to say goodbye. His team sat with me and helped talk me through it and gave me plenty of time with my sweet girl and made sure she was comfortable throughout the tests and x-rays. I don't know what I would have done without them through such a difficult time. They all signed and sent a beautiful card expressing their condolences and I thought that was very thoughtful. We have never found a vet that truly cares so much and who's staff is so willing to go the extra mile for their human and animal clients. I highly recommend this clinic to anyone who wants to ensure their pets are taken care of to the fullest! read more

My pets and I have been coming to Adobe Veterinary Clinic for nearly 14 years. The staff has always been professional and compassionate. One staff member actually had tears in her eyes when I had to put my 17 year old cat down. Since I have volunteered and worked in animal rescue for over 8 years, I can say that Adobe's pricing is competitive and more reasonable when compared to other full service vets. They are in fact much more economical than many veterinarians when it comes to emergency (same day, not planned for) surgical procedures. Though they do not offer any financial plans like some of the veterinarians inside big box pet supply stores, the newly renovated Adobe Veterinary Clinic is far more spacious, clean and beautiful than the pet supply stores. I highly recommend Adobe Veterinary Clinic as a great place to bring your pets! read more

We have been taking our pets to Adobe Vet Clinic for as long as I can remember, maybe 20 years or so. They have always taken good care of our beloved pets. Recently, we had a very strange issue going on with our 11 year old Golden Retriever. Dr. Phil took every necessary step to finally make a diagnosis of Megaesophogus. Once he made the diagnosis, he prescribed three medications, gave me literature on the condition, and followed up with me by phone every day to check on her progress. He is still working with us to determine the best long term management plan for her. Dr. Phil literally saved our Lucy's life. My husband and I have always felt that the staff at Adobe truly care about the well being of our pets. As long as we have pets, we will be taking them to Adobe Vet Clinic. read more

I want to tell Dr. Phil Heitman and Dr. Greg Heitman at Adobe Veterinary Clinic how much I appreciate your clinic. You are both so caring and wonderful to all my pets. Their professionalism of this clinic goes over and beyond what you would expect. From the doctors, techs, and receptionist they are all so caring. I have shown dogs, bred dogs and now just have my "fur babies"...so I have dealt with lots of vets. Dr. Phil is the greatest. Their prices are great and they don't talk you into any tests that are not needed. Yesterday I had to say goodbye to one of my wonderful little girls and I know everyone felt my painfully broken heart. Each of them came to say their goodbyes to my sweet little girl. If I could give them a 10 star rating I would. read more

Our dog is currently being held hostage by this clinic. After paying a $500 deposit for surgery to remove a swallowed tangelo, I went in to pick up my dog and upon asking about a payment plan for the remaining $962 they said I could not make a plan and would have to keep my dog until I paid. Needless to say we are in shock and heartbroken about this due to financial struggle. I feel like this is very unethical and horrifying for any dog parent. I would not recommend this clinic. If anyone would like to donate to our cause, please take a look at our Bring Circe Home fundraiser. Thank you very much. https://www.giveforward.com/fundraiser/h5c9/bring-circe-home read more

Simply outstanding. Very skilled doctors and caring staff. I have never experienced such engaged and personalized care! Emails answered on a holiday weekend, repeated follow-up calls from the doctor, ignoring some items they clearly should have charged for... It was refreshing to have a vet who actually tried to give us cost-effective options and say they wouldn't recommend expensive (low benefit) treatment/diagnostics vs. the "cost is no object" approach we've experienced elsewhere. We drive 13 miles to get there and would probably drive 50 miles if we had to. All 3 doctors are outstanding - thanks especially to Dr. Phil for going above and beyond! read more

Dr Phil has taken care of seven of my Toy Poodles over the last 13 years, Sneakers, Brandy, Little Bit, Riley, Lucy, Sherri & Maxi. They all lived to be between 15 & 18 years old. I credit a lot of that to the excellent care they received from Dr Phil. He and the staff have always been wonderful to my pets and our family. And as someone who now travels a lot from one home to another across the USA I can tell you they have very reasonable prices. My dogs always loved him and Maxi being the last one I have, still loves seeing him. Thank You Dr Phil for always taking such good care of my Fur Babies. read more

Adobe left a message saying that they had accidently done a Valley Fever test on my dog and we needed to pay for it. They never mentioned the test and I had not authorized it. My dog had no symptoms of Valley Fever. I thought the matter was over until I went back for something else. They detained me against my will and their staff came out and all yelled at me. They did not want to show me an itemized bill for the current appointment. When I finally got it, it contained mistakes that were not in my favor. This used to be a good vet place, but something has gone terribly wrong. read more

I want to thank the staff and doctors at Adobe Veterinary Clinic. My experience with them over the years has been wonderful! Everyone has been kind and professional. They take the time to show they care about you and your pets. They take the time to properly explain the diagnosis and the treatment. Today, I needed an immediate appointment and they worked me into the schedule. That's great service! And, it's important to note that their prices for treatment have always been reasonable. I have been to a lot of clinics over the years, and this clinic is one of the best! read more