Amazing Doctor - He is one of the best around - I am grateful for his knowledge and experience. He…read morehas helped me with my migraines so much and his new office had plenty of parking and is easy to get to -

Where to begin! They truly are one of the best neurological offices I've been to (in both the east…read morebay and NYC where I lived for 6 years) The desk staff is always on top of it, and does anything they can to make things easier for you as a patient- whether it's scheduling, insurance issues, or any questions you may have. Dr. Patel specifically has helped me on countless occasions. He has a great bedside manner, but beyond that he is kind, listens, and does anything he can to help! Since being under his care I have been in the least pain I have been in since I started getting horrible migraines 8 years ago in 2014. I couldn't recommend East Bay Neuro enough and would send my family and friends to them without question!

This review is for the lack of care and treatment my 100% disabled veteran husband encountered with…read moreprovider Harpreet Bal at EBN At each visit she provided no options for my husband ! She did insist on repeating the cognitive exam , even though he'd already failed to get above 12 on 3 prior tests and had a long hx with JMH of low scores (she gets xtra compensation for giving these exams ). Not so much as a baby aspirin was prescribed. No therapies , procedures or alternatives were provided ! The worst care possible and irresponsible healthcare IMO. Then we get a certified letter from the doctors at EBN today warning us they will not provide any care or service after April 30, 2026. What care ? What service ? All you did was say 'there is nothing I can do '. But you kept dragging us down to San Ramon to collect your copays and your paycheck from our visits . I sent a email cursing you out. So you threaten me with cutting him off? That's a blessing , not a curse you worthless pos! ! Avoid them at all costs ! The worst part! I thought she was an actual provider. When my husband required a backyard ADU with handicap access , we couldn't get the loan without 2 provider letters stating he was unable to manage his legal, financial and medical affairs . She doesn't have any legal authority to write letters ! None! We wasted 3 yrs with this inadequate provider with no licensure to issue statements of fact on my husbands medical condition! Complete and utter irresponsibility and misrepresented her authority from the beginning. We thought she had licensure. Avoid them at all costs

De. decant is very great. I have had balance issues for the last couple years. He checked my…read morereflexes, my motor senses, and more. He made extensive notes and listened to my symptoms. The office staff was friendly to me and everyone definitely made the experience worth everything!

It is standard practice in any medical office for staff to identify themselves when answering the…read morephone. Many of us need to document who we spoke with, and providing one's name is as basic as confirming any element of communication. When I called this office and politely asked the MA for their name, I was met with attitude and a snarky "How may I help you?" simply for asking a basic question - he tone and unprofessionalism were what stood out. Upon further review, this doesn't appear to be an isolated incident--this type of attitude seems to be commonplace at this office. If multiple staff are responding this way, it suggests a larger issue with office stress levels, training, and customer service. Patients and caregivers deserve courtesy, transparency, and respect, not pushback for asking standard, reasonable questions.

Great physician. Takes his time in appointments and very friendly. Appointment on time and…read moreefficient.

Dr. Massa has been my neurologist since about March 2020. He is personable and detailed. I require…read moreBOTOX injections around my eye and on my eyelid. Not everyone is comfortable doing that. He does a great job and I'll continue to see him.

Belma Sadikovic, MD - Medical Director - Direct Neurology…read more Dr. Sadikovic is a very caring, knowledgeable and detail doctor. My husband had the great fortune to see her the first day of operation at her new office. We are very impressed with her. My husband is a very detail oriented person. He has been very disappointed with his previous neurologist and he is so satisfied with his first visit with Dr. Sadikovic . We found out a whole lot more from her and is very please. She is very patient, honest and explained everything in detail. We are hoping she will guide my husband down the road to good health. I have no doubt that she will. Highly recommended.

From the owner: Direct Neurology is an independent neurology practice providing expert, relationship-based…read morespecialty care through a membership model focused on proactive, long-term brain health. Care emphasizes empathy, careful listening, and taking the time to understand each patient’s full medical history, goals, and life context. We provide comprehensive neurology care for stroke, dementia, seizures, movement disorders, headaches, peripheral neuropathy, and other neurological conditions. The membership model supports unhurried visits, early detection, thoughtful guidance, and ongoing monitoring—allowing for a trusted physician–patient partnership focused on prevention, continuity, and long-term wellbeing.

I'll probably never get to see this doctor since the b$%%# who answers the phone thinks she is a…read moredoctor and wouldn't listen to me.

I would give 10 starts if that was an option simply because Dr. Dickinson resolved my pain which…read morewas misdiagnosed by UCSF, Stanford & Palo Alto Medical Foundation. He genuinely cares about the patient and will do whatever it takes to come up with the best possible outcome. His clinical staff is also approachable and easy to work with. In conclusion, if you are in need of a neurosurgeon for an initial consult or second opinion, Dr. Dickinson is the man to go to.

What a nightmare facility. In the middle of Covid the building is disgustingly dirty. Garbage and…read moredead foliage everywhere. I thought I just drove up to an abandoned office building. Once in the building no one checking temps or screening. Nothing. No hand sanitizer at all. The office itself was filthy. And the doctor came out to ask me about insurance and his mask was under his nose. He himself looks likes he's dying. He's old and obviously not healthy. And he has an office that is dirty. This is dangerous and should be reported I had to click a star to post but zero would be too much. I ran so fast out of that office.

The worst! They don't accept debt/credit cards. Only cash or check and don't tell you that when you…read moremake the appointment. What?? He didn't listen to me. I told him that I have migraines everyday. He told me to start taking a medication that another doctor took me off of two months prior. He's a neurologist, right? Isn't that what he does? Figure out why I have migraines. The place is dirty. If I could give no star's I would. Terrible!

Dr Chen has good bedside manner and he has been helpful in getting me to therapy. However, staff is…read morea different type. They were, I thought supposed to call you and remind you of your appointment. I only knew or was reminded of my appointment due to looking on my JM chart. I called the office and was told they do reminders. I still haven't received one.Dr Chen referred me to his nurse (maybe) or assistant in the office to find physical therapy and I was told I "needed to call my insurance company to find a physical therapist". My insurance company had to get involved to get treatment.

dr. Chen, keeps you in waiting area for 1/2 hour, then brings you into room for another 1/2 wait…read morethen writes he has been with you in discussion of case for over 30 min. stating what was never discussed. charging insurance $$$$$. Not for me. His staff was attentive and caring. Dr. Chen another experience

It appears that Dr Counelis is a specialist who makes a diagnosis, often in an emergency situation,…read moreperforms surgery, and hands off the patient for post op treatment. He calls his office Bay Area Neurosciences, but that is him and an administrative assistant. I have little reason to question his technical competence. But he does not make post op rounds and his office does not answer messages or respond to any inquiries, such as a request for a referral for physical therapy. At least he did not in our case. If you get him when he is on duty when you go into the ER for a back problem, good luck. Aside from that, I would recommend finding a specialist who makes the time to manage your case.

This review is for poor office communication only. We haven't had the opportunity to speak with or…read moremeet Dr. Counelis because of the "gate keeper" system of front office communication. Between my family and myself, we have left 5 urgent messages over the course of the week, and not one of them was returned. There's a saying in healthcare, "time is tissue". When people seek out specialists for life-threatening issues, time is of the essence. I'm very disappointed in Dr. Counelis' office's lack of recognition of that.