Where to begin! They truly are one of the best neurological offices I've been to (in both the east…read morebay and NYC where I lived for 6 years) The desk staff is always on top of it, and does anything they can to make things easier for you as a patient- whether it's scheduling, insurance issues, or any questions you may have. Dr. Patel specifically has helped me on countless occasions. He has a great bedside manner, but beyond that he is kind, listens, and does anything he can to help! Since being under his care I have been in the least pain I have been in since I started getting horrible migraines 8 years ago in 2014. I couldn't recommend East Bay Neuro enough and would send my family and friends to them without question!

This review is for the lack of care and treatment my 100% disabled veteran husband encountered with…read moreprovider Harpreet Bal at EBN At each visit she provided no options for my husband ! She did insist on repeating the cognitive exam , even though he'd already failed to get above 12 on 3 prior tests and had a long hx with JMH of low scores (she gets xtra compensation for giving these exams ). Not so much as a baby aspirin was prescribed. No therapies , procedures or alternatives were provided ! The worst care possible and irresponsible healthcare IMO. Then we get a certified letter from the doctors at EBN today warning us they will not provide any care or service after April 30, 2026. What care ? What service ? All you did was say 'there is nothing I can do '. But you kept dragging us down to San Ramon to collect your copays and your paycheck from our visits . I sent a email cursing you out. So you threaten me with cutting him off? That's a blessing , not a curse you worthless pos! ! Avoid them at all costs ! The worst part! I thought she was an actual provider. When my husband required a backyard ADU with handicap access , we couldn't get the loan without 2 provider letters stating he was unable to manage his legal, financial and medical affairs . She doesn't have any legal authority to write letters ! None! We wasted 3 yrs with this inadequate provider with no licensure to issue statements of fact on my husbands medical condition! Complete and utter irresponsibility and misrepresented her authority from the beginning. We thought she had licensure. Avoid them at all costs

Great physician. Takes his time in appointments and very friendly. Appointment on time and…read moreefficient.

Dr. Massa has been my neurologist since about March 2020. He is personable and detailed. I require…read moreBOTOX injections around my eye and on my eyelid. Not everyone is comfortable doing that. He does a great job and I'll continue to see him.

De. decant is very great. I have had balance issues for the last couple years. He checked my…read morereflexes, my motor senses, and more. He made extensive notes and listened to my symptoms. The office staff was friendly to me and everyone definitely made the experience worth everything!

It is standard practice in any medical office for staff to identify themselves when answering the…read morephone. Many of us need to document who we spoke with, and providing one's name is as basic as confirming any element of communication. When I called this office and politely asked the MA for their name, I was met with attitude and a snarky "How may I help you?" simply for asking a basic question - he tone and unprofessionalism were what stood out. Upon further review, this doesn't appear to be an isolated incident--this type of attitude seems to be commonplace at this office. If multiple staff are responding this way, it suggests a larger issue with office stress levels, training, and customer service. Patients and caregivers deserve courtesy, transparency, and respect, not pushback for asking standard, reasonable questions.

Amazing Doctor - He is one of the best around - I am grateful for his knowledge and experience. He…read morehas helped me with my migraines so much and his new office had plenty of parking and is easy to get to -

Dr. Medynski goes above and beyond for her patients and truly listens to their concerns. She is…read morekind and compassionate and will work to find ways to meet your needs. She is extremely smart and very well educated. I have been seeing her for a few years now for horrible TMJ and she has been an absolute godsend. Before finding Dr. Medynski I had seen other doctors for jaw issues and she is hands down the best. I would not hesitate to recommend her.

I've been a patient of Dr. Denielle Medynski for many years & am so grateful to her and her staff…read morefor their excellent, impeccable, kind, professional, conscientious & very skilled care. Dr. Medynski is an expert in TMD, facial pain and headaches. Her care has been so helpful to me & I sleep better at night knowing that she is my provider. She is not only an exceptional doctor; but, an exceptional human being who truly cares for her patients. This is much of what is missing in medicine these days. Her ability to maintain excellence professionally, combined with being authentically sincere and caring produces healing on many levels. All of these qualities combined with years of experience hone a persons profession from being not just a science; but rather, evolves it into an art form-- the pieces de resistance. My sincere thanks to Dr. Medynski and staff. Renee

Dr Chen has good bedside manner and he has been helpful in getting me to therapy. However, staff is…read morea different type. They were, I thought supposed to call you and remind you of your appointment. I only knew or was reminded of my appointment due to looking on my JM chart. I called the office and was told they do reminders. I still haven't received one.Dr Chen referred me to his nurse (maybe) or assistant in the office to find physical therapy and I was told I "needed to call my insurance company to find a physical therapist". My insurance company had to get involved to get treatment.

dr. Chen, keeps you in waiting area for 1/2 hour, then brings you into room for another 1/2 wait…read morethen writes he has been with you in discussion of case for over 30 min. stating what was never discussed. charging insurance $$$$$. Not for me. His staff was attentive and caring. Dr. Chen another experience

I have been Dr. Gary Belaga's patient for a brain injury since 2012.Dr. Belaga has been very…read morepatient and informative regarding brain injuries for over a decade.I am very lucky to have his care.His unwavering care has saved my life.I rate his care at 5 . Philip van Galen ,644CONGO, S.F. ,CA., 94131 ,and. Philip.van.galen@gmail.com. My office experience has been quiet and comfortable​

The best Botox doctor. I definitely recommend it…read more Even know that I have to drive 2 hrs to see him.

I'll probably never get to see this doctor since the b$%%# who answers the phone thinks she is a…read moredoctor and wouldn't listen to me.

I would give 10 starts if that was an option simply because Dr. Dickinson resolved my pain which…read morewas misdiagnosed by UCSF, Stanford & Palo Alto Medical Foundation. He genuinely cares about the patient and will do whatever it takes to come up with the best possible outcome. His clinical staff is also approachable and easy to work with. In conclusion, if you are in need of a neurosurgeon for an initial consult or second opinion, Dr. Dickinson is the man to go to.

We started working with Dr. Danielyan with our daughter who has anxiety and ADHD. The doctor checks…read morein with us regularly, he does zoom visits with our daughter and works with us to adjust medication levels as we help her get better adjusted. We have had a great experience with the Doctor and can recommend him.

I've been trying for over a week to get a hold of anyone, nobody ever answers. Left multiple…read moremessages, sent e-mails. John Muir shows he is accepting new patients but nobody ever answers or responds. Is he even sill practicing?

Overall, my experience with my doctor and the front office staff has been positive. However, my…read moreinteractions with the billing and insurance team have been disappointing. I'm not sure who manages that department, but the tone of communication I've experienced has been surprisingly aggressive and, at times, hostile, almost as if the dynamic is reversed and I'm working for them. I've only had a few encounters, but in each one, the staff has been dismissive and unnecessarily harsh. For example, I was told things like, "Your insurance INDEED is expired, so the charges will stay and you NEED to pay," despite the fact that their information was inaccurate. At no point was there any effort to understand or resolve the issue collaboratively, no "How can we help?" or "Let's take a look together." Given that this is a facility that supports individuals with mental health and psychological needs, I would expect a higher standard of empathy and care from all departments, including billing.

I have been receiving esketamine treatment since June 1st at MHS. I have experienced treatment…read moreresistance depression for over twenty years and finally got my life back. The VA Martinez is sponsoring the treatment. I have now completed twenty-six sessions, with about ten sessions to go. I can not say enough about the compassion and professionalism of the doctors (Hessenthalter and Huynh) and staff (Christian, Fernando, and Sierra). I had pretty much given up on having a joyful and productive life--all this change came while having a pleasurable and, at times, euphoric experience. Thank you, Mindful Health Solutions!