I was concerned about using East Bay Neurology because of some negative reviews but my experience…read morewith Thuy Nguyen was excellent. She listened, included me in decision making and explained everything. The front desk people were great.

This review is for the lack of care and treatment my 100% disabled veteran husband encountered with…read moreprovider Harpreet Bal at EBN At each visit she provided no options for my husband ! She did insist on repeating the cognitive exam , even though he'd already failed to get above 12 on 3 prior tests and had a long hx with JMH of low scores (she gets xtra compensation for giving these exams ). Not so much as a baby aspirin was prescribed. No therapies , procedures or alternatives were provided ! The worst care possible and irresponsible healthcare IMO. Then we get a certified letter from the doctors at EBN today warning us they will not provide any care or service after April 30, 2026. What care ? What service ? All you did was say 'there is nothing I can do '. But you kept dragging us down to San Ramon to collect your copays and your paycheck from our visits . I sent a email cursing you out. So you threaten me with cutting him off? That's a blessing , not a curse you worthless pos! ! Avoid them at all costs ! The worst part! I thought she was an actual provider. When my husband required a backyard ADU with handicap access , we couldn't get the loan without 2 provider letters stating he was unable to manage his legal, financial and medical affairs . She doesn't have any legal authority to write letters ! None! We wasted 3 yrs with this inadequate provider with no licensure to issue statements of fact on my husbands medical condition! Complete and utter irresponsibility and misrepresented her authority from the beginning. We thought she had licensure. Avoid them at all costs

My primary care physician is at BASS, they are well informed and always make great recommendations…read morebased on my health history and the whole staff is friendly and great to work with.

My orthopedic surgeon uses this medical group for billing, and they leave much to be desired…read more Today, I received a phone call just to remind me that they sent me a bill. Not that it was overdue, but just to tell me that I had a balance. They first left a voicemail asking me to call them back. Of course, I thought it was something important but it was not just a waste of time. What a colossal waste of time.

Doctor Matthew Pecci was referred to me through John Muir Health. Mister Pecci is a Sports Medicine…read morePhysician ... but he's more than just that. He's well educated in his profession, and takes whatever time is needed in delivering the right assessment. Doctor Pecci has taken care of condition for a few years now, degenerative meniscal tear, the wearing down of the meniscus, due to aging. Im not going to dive into how important it is in finding a savvy doctor who knows how to treat and manage a condition like this ... so I'll just lay down a full star review based on my experience. Doctor Matthew Pecci is good find if you're sifting through reviews in search of someone like him. I've been through quite a few doctors. From my perspective, he's not just a good find ... he's a rare one. Good luck in your search ,;0)

I was having severe pain in shoulder. I had seen other doctors before Dr. Pecci that were not as…read morecaring as him. I get steriod injections into my shoulder. He uses sonogram and rmi images to make sure it's in the correct spot. I have several things going on in my shoulder. So glad I switched to him.

I have been seeing Dr. Makhoul for many years and he is a wonderful physician. However, I give a…read moreone-star rating on front office accessibility. It took me two days to reach a "live" person regarding two health issues. It appears that when you call into the office you are automatically connected to voice mail.

I have been going to Dr. Makhoul for years and I can't say enough good things about him and his…read morestaff! Whether it's for a specific issue or a routine annual physical, I have the upmost confidence in Dr. Makhoul. Dr. Makhoul takes the time to address my questions and concerns and reviews my chart ahead of my appointment and is prepared to discuss my health and well being. I highly recommend Dr. Makhoul!

It appears that Dr Counelis is a specialist who makes a diagnosis, often in an emergency situation,…read moreperforms surgery, and hands off the patient for post op treatment. He calls his office Bay Area Neurosciences, but that is him and an administrative assistant. I have little reason to question his technical competence. But he does not make post op rounds and his office does not answer messages or respond to any inquiries, such as a request for a referral for physical therapy. At least he did not in our case. If you get him when he is on duty when you go into the ER for a back problem, good luck. Aside from that, I would recommend finding a specialist who makes the time to manage your case.

This review is for poor office communication only. We haven't had the opportunity to speak with or…read moremeet Dr. Counelis because of the "gate keeper" system of front office communication. Between my family and myself, we have left 5 urgent messages over the course of the week, and not one of them was returned. There's a saying in healthcare, "time is tissue". When people seek out specialists for life-threatening issues, time is of the essence. I'm very disappointed in Dr. Counelis' office's lack of recognition of that.

I am happy to recommend Dr Leslie Delaney of Balanced Pain Management .I had back surgery 60 years…read moreago as a result of a football injury. In the last 10 yrs in my 70's and 80's I get occasional back pain and see Dr Delaney. For example, several weeks ago I had severe pain and saw Dr Delaney on a Tuesday morning for an injection and miraculously two days later I was bike on my bike. She is excellent in her diagnosis and appropriate treatment. I am happy to have her as my Dr!

I cannot say enough wonderful things about Dr. DeLaney and the entire team. Dr. DeLaney provided…read moretruly outstanding medical care for my back, and I am so grateful for the expertise, compassion, and attention I received throughout the process. It made a very stressful situation so much easier knowing I was in such capable hands. I especially want to recognize Dani for going so far above and beyond with the billing support. She put in so much extra work behind the scenes, and I truly appreciate all the time, patience, and dedication she and Ginger gave to helping resolve everything. My medical care truly could not have happened without their support, and it has been life-changing for me. A huge thank you as well to Sarah for making sure we were scheduled for the procedure and helping everything come together smoothly and on time. Her help made the entire process seamless. This team truly cares about their patients, and it shows in every interaction. I am beyond thankful for all of their help and highly recommend this office.

Been my primary for 20 yrs..! Love the guy.., Amazing staff…read moreand they've always had the answers. I've moved to Lodi after retirement but I've continued to make the drive from Lodi to Walnut Creek because of his dedication to my health..!

Dr. Wise is great! I have been a patient for many years. At…read moreage 70 I've had a few health problems that he has been very effective at helping me with. You won't find a better more insightful and empathetic doctor. The staff are also great. I've had one or two minor problems with them over the years but all were easily resolved.

I had rotator cuff surgery performed by Dr. Timmerman a week ago. From what I understand, the tear…read morewas fairly substantial, and it was not automatic that surgery would be able to repair it. Also, from what I understand, including the pictures she showed me, she was successful in reattaching it. Without being an expert on these things, it still seems to me that Dr. Timmerman is an experienced and skilled surgeon. That, of course, is by far and away the most important thing in looking for a surgeon. The reason I am not giving her an unreserved five star rating is the following: In our postoperative visit one week after the surgery, I felt Dr. Timmerman was very rushed. She showed me pictures of the shoulder and the surgery, which I appreciated, but kind of rushed through her explanation of what the pictures represent. As somebody who has zero knowledge or understanding of such things, I really did not understand it all and did not feel comfortable to ask her to repeat her explanations. Nor did she really take time to just sit down and say, "OK, how are you feeling? How is everything ?" I did not come away feeling clear on what I can and cannot do during the entire three months of my recovery period, nor on what the prognosis is for a fairly full recovery of the use of my shoulder.The whole appointment was maybe five minutes and I was asking her questions as she literally had 1 foot out the door of the room. Now I understand that doctors can be very busy, but I really do feel like they have to make time to create an atmosphere in which a patient can feel comfortable asking questions. After all, the recovery period is important. I am not sure how to say this: I appreciate the experience and apparent skill that Dr. Timmerman brings to the table. But as just some older guy who just wants to live out his remaining years being comfortable, active, and as productive as he can, I have to wonder if in the field of sports medicine us older people are sufficiently recognized for who we are.

My experience was very similar to the two other low ratings. I went in for my second appointment,…read moreand she rushed through the appointment. She did not allow me time to ask questions. I left frustrated and forgot the MRI disc. I went back and thought that I might as well try and talk to her and if she couldn't see me then, to make another appointment. The receptionist reluctantly went to ask and Dr. Timmerman yelled that I had told her that my leg hurt 7 times and that she could not address it. I have never had a doctor tell me I need surgery and refuse to answer questions. According to the other reviews, she seems to be a good surgeon, but her patient care has a lot to be desired. If you are okay with blindly letting a surgeon cut into you, this is the doctor for you. If you want information about the process or even alternatives, don't bother going in for an appointment.