Working with Dave Soza at Powerhouse Mortgage was easily one of the best decisions we made during…read moreour home buying journey. As first-time buyers with busy work schedules and limited time, my wife and I had a lot of questions, and Dave was incredibly patient every step of the way. He took the time to explain everything clearly, stayed transparent throughout the process, and consistently kept us in the loop so we never felt out of touch. Not only did he help us lock in a great rate on our conventional loan, but he also made the entire experience feel smooth and fast from start to finish. You can tell he genuinely cares about his clients. One moment that really stood out was during one of our home inspections. The contractor needed access to the roof but didn't have a ladder. Dave didn't just stand by, he jumped in with a thinking-out-of-the-box solution and helped make it happen! That kind of resourcefulness is rare and speaks volumes about how committed he is to his clients. If you're a first-time homebuyer looking for someone who is knowledgeable, responsive, and truly goes above and beyond, I can't recommend Dave enough.

Dave is the real deal! He got me and my partner pre approved after a good 1-2 hour conversation…read morewhere he never asked for any financials until we were ready! Which is a breath of fresh air considering as soon as you contact any lender, they won't give you the time of day until they see financial docs, which I understand but the way Dave worked. He wanted you to feel comfortable with him prior. The best part was is that everything that he said was exactly the same leading up to when we close our docs, which was our monthly payment plus the down payment, no surprises, and if there was, he worked with our agent to make sure that what we discussed was honored! It is now the new year and we celebrated in our new home. Thanks so much, Dave!

Some of the most nicest and caring people. I was helped by Jerry. And to say he isn't helpful is an…read moreunderstatement. He's with you 24/7 every step of the way never leaves a question unanswered and was always ready to jump into action for you. 10/10 would recommend to anyone

I am writing to express my immense gratitude to Jerry for his exceptional assistance throughout our…read moremortgage pre-approval process and securing a VA loan for my husband and I. From start to finish, Jerry demonstrated unparalleled helpfulness, thoroughness, and an extensive knowledge of VA loans that made the our first home buying experience smooth and stress-free. As first time homebuyers, Jerry took the time to thoroughly explain each step, from the the pre-approval process to closing of escrow and he was always available to answer any questions or concerns we had even after business hours. We are incredibly grateful for his support and would not hesitate to seek his assistance again in the future. Thank you, Jerry, for going above and beyond to help us achieve our dream of homeownership. P.S We would highly recommend American First Home Loans and Jerry's services to anyone in need of mortgage assistance, especially VA loans as not many lenders are familiar or want to work with this type of loan.

I've know Luz for over 15 years and with those years she has assisted me in purchasing two homes…read more She has also been there for my friends and family without hesitation. Luz has not only been helpful, but is a down to earth, very personable yet professional that is an expert in her field. The fact that I can call/text with questions or advice & I get top level attention puts her levels above everyone else. I did my research in searching for the right team to help me grow my real estate wealth. I suggest you do the same and start with Luz and her team...they WON'T disappoint.

Luz at New World Mortgage is the absolute best! As a realtor it's important for me to have a lender…read morethat I can trust with my clients. Not only does Luz give my clients the best service she also takes time to educate them on the process and is able to problem solve complex situations. I've had clients loans fall through when working with other lenders and New World Mortgage was able to save the deal. Thank you Luz and the New World Mortgage Team!

We closed on our first home today! We loved working with Rose & her team over at PRMG. We had…read moreexpedited contingencies so needed everything to be done in a very timely manner. PRMG did not disappoint! Everything was explained quite well before eSigning all the docs, Rose was available for questions and concerns all the time. All around we're happy with the service and the lack of smoke & mirrors! We're now proud owners of our first home!

TL;DR - 90 days to close refinance for 50% of home value. Poor communication and lack of…read moretransparency from the loan officer, Ben Mireles, led to missed timelines and never ending underwriting requests. Leaving two stars for PRMG so that others take this review seriously and stay away from this company. My spouse and I have refinanced in the past and are familiar with the process. However, we are exceptionally regretful for giving our business to PRMG. This entire refinancing process has been one of the most painful experiences of homeownership. Our loan officer Ben Mireles, never clearly laid out for timelines or underwriting expectations/scrutiny. Ben promised 30, then 45, then 60 day close windows but none were ever met. We are currently at 90 days. We were actually unable to reach Ben for over two weeks. I had to reach out to his regional manager just to get in contact with him. Customer service and communication with Ben could not have been worse. This company appears to be incapable of processing applications in a reasonable timeframe for anything other than bog standard first time home purchases. It truly felt like we were dealing with a JV team throughout the process. Expectations were never established for their strict underwriting thresholds, leading to lots of confusion and consistently delayed closing dates. Further, basic requests for our account statements and employment verification weren't made until the 45 day mark, slowing the process even more. We were constantly promised "this will be the last condition prior to final approval", but then came another handful of requests for statements and documents without any communication other than "underwriting needs these documents". The lack of transparency from all parties at PRMG left us feeling frustrated and in the dark. We wondered if we would ever be given approval or if we were being strung along. While we are on the brink of finally closing, I'm more thankful that this process is almost over. I do not recommend PRMG and will not do business with them in the future.

Amazing service is super nice people highly recommend for first time home buyers,helps out a lot.read more

Alex is a professional, knowledgeable and personable individual. He made the loan process easy,…read moretransparent and pleasant. Prior to working with Alex, my husband and I had recently refinanced a home, which has since been sold, and the experience was quite different. Alex advised us to pay down our debt to lock us into a better rate. The estimated down payment, and rate were lower when our new home closed. Alex always made himself available to both me and my husband. For example, during the escrow process I had my purse stolen and Alex advised me how to protect my identity. In addition, he accompanied me to the Los Angeles registrar's office to ensure that our grant deed was all in order. My husband and I have already recommended Alex's services to our friends and family and we will continue to do so. Thank you Alex!

Worst Loan experience ever. Staff is constantly being let go, the loan itself falls through cracks,…read moreand there are no check and balances. I'm better informed after dealing with Caliber. Take your business elsewhere. They are absorbing mom and pop shops and are only interested in volume and not their client. You will be miserable. Empty promises, dates are constantly changing regarding closing. Run......

Hi my name is DANIEL first time home buyer Oj campa went beyond and over to help me first with my…read morecredit he helped me get it up to where I needed it with rapid credit score he was very knowledgeable and knew his stuff, I could of call him any part of the day he would pick up and answer any of my questions he would always say don't stress that's my job. Ha and it's true he was very assuring and I would recommend him to any of my friends and family member to use thanks again oscar I appreciate

Julie and her team are hands down the best. From the very beginning, they were incredibly…read moreresponsive, easy to approach, and made us feel completely comfortable discussing our budget and finances. There were many times we felt like we were asking "silly" questions because of all the mortgage jargon, but her team always took the time to explain everything clearly and made the process feel simple. Beyond their great communication, Julie guided us through a fast 21-day escrow that successfully closed--something we truly appreciated. This team doesn't mess around; they genuinely work in your best interest and go above and beyond to get the best outcome. Even after closing on our home, Julie continues to be just as responsive and helpful, answering our questions and proactively guiding us as we start thinking about refinancing. The Aragon Lending Team is always three steps ahead. It was such a pleasure working with this team during one of the biggest milestones of our lives. Thank you all so much!

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Elizabeth is the best there is! She is very professional and makes home buying process so much fun…read moreat the same time. She took the time to explain everything very thoroughly when I had questions and made everything super easy. She even remembered my birthday and thoughtfully sent me a card. They just don't make em like her anymore and it shows. Much love Elizabeth and I look forward to working with you in the future.

Ever since I met Bernstein, she's been a constant source of optimistic energy. It shows in the…read morelevel of service she provides to the clients we've been fortunate to work with together. Anytime I have a client, I always insist they work with Elizabeth because I know she puts their needs first. I truly appreciate the effort she puts into helping families find their perfect home. Whether it's a first home, a vacation home, or an investment property, her service is unmatched every step of the way. Thank you, Bernstein.

Fausto was recommended by a work colleague when we were considering refinancing our mortgage. We…read moremade an enquiry phone call on a weekend morning and Fausto offered to see us the same day for consultation! He was very upfront and easy to understand without being pushy, so we decided to use his services for our refi. The whole process was completed within 3 weeks. Fausto was always available for any questions that arose. We ae completely satisfied and he is highly recommended!

I was referred to Fausto by a friend. After speaking with Fausto I emailed over all my documents…read more He called me back 48 hrs later said I was approved! His team is very professional and quick to responded to emails/calls. To me communication is a big factor in business and this is what I got! I have recommended him to a girlfriend of mine. Fausto is my go to guy!

Vanessa Mosqueda was my buyers loan officer. From Sun West Mortgage Company, Inc. NMLS 3277 She…read morelacked communication skills as well as offering proper information. She did not keep herself fully informed on her clients end as well as the contract at hand. She was oblivious of the contingency on the sale even though it is stated on the contract. She didn't get back to my agent until I cc'd her whole company on the email. The only emails she answered back to were ones to defend herself as well as to threaten me. After the sale DID NOT close she continued to harass me through email unattaching all supervisors and managers. She gave vague answers if any and her phone doesn't work. The excuse I didn't see a phone call from you was use on everyone at my end which leads me to believe that she has bad service or she needs a new phone. Which also leads me to believe that she never closes sales or she would have money for a new phone. Please take the proper disciplinary actions to help Vanessa better perform as well as a professionalism course on how to handle clients. And please buy that girl a new phone.

From the owner: About Vanessa Vanessa Warr, has been servicing all…read morecommunities throughout Orange, Los Angeles, San Bernardino, and Riverside Counties. Vanessa has 6 years of Real Estate and Mortgage Lending experience and is very knowledgeable in purchases, refinances, short sales, loan modifications, land banking, and foreclosures. Her expertise include Conventional, FHA, VA, Jumbo, and CalHFA ($0 Down Programs) financing. Being a direct lender at New American Funding allows her to provide transparent expert advise, a large portfolio of loan products, credit consulting, fastest in house turnaround times in the industry, 14 day business closings, consistent communication, niche marketing for her trusted partners, and hands on assistance with her first time home buyers.