Yvonne is a pleasure to work with. She is very knowledgeable on the lending products and services…read more I would recommend her services to all.

Yvonne is the most friendly and knowledgeable loan specialist I've ever worked with! She always…read morecalled me back right away, she was patient with my many many questions, she was able to take care of any concerns I might have had and I always felt like she had my best interest at heart, which is something that is hard to find in this business. I highly recommend Yvonne!

Christine is extremely knowledgeable about mortgages and incredibly client-focused. I spoke with…read moreher long after I got a mortgage (unfortunately!) to put my mind at ease about refinancing. I am so sad I didn't find her when I took out my original mortgage on my first home, but her insight and reassurance about refinancing options definitely made me feel better about the future. I highly recommend her--you will not be disappointed!

We've worked with Christine with our first home purchase. She walked us through the steps of home…read morebuying and was there for us when we needed a bit of some hand holding. She is professional, reliable and responds quickly. This year she helped us with our refinancing and found the best deal for us. We highly recommend her, she has made the process stress-free and easy.

My personal experience working with Tressa was horrible. I was the agent on a deal for a buyer I…read morebrought to her, and everything felt fine prior to acceptance, but went downhill immediately after. To start, Tressa became upset with me for allowing the buyer to open on a Friday instead of the next Monday saying we just lost 3 critical days, but then proceeded to change both the loan amount and the down payment assistance amount without notifying me or my client! We both (the buyer and I) only found out about it 2 weeks AFTER opening (so that time gone) because I had requested an estimated closing statement. She made the correction, but continued to, in my opinion, purposely keep me in the dark about the status of our file. So when we didn't receive CTC one week like she said we should have, I asked her about it and to my horror found out: 1) She sat on my client's file for the first 12 days, as in didn't submit the city reservation request at all, blaming it on issues with the buyer. One of these "issues" she told me had been resolved in 5 days, and the other "issue" she never brought up to me at all, all while leading me to believe everything was moving as it should be 2) She held off for 15 days to submit my client's info. to another DPA program, even though she knew about it the first week in escrow. She again tried to blame the buyer saying it was sprung on her last minute, when it was not. 3) The city can actually take up to 4 full weeks! to send their check after CTC, something she never told me about (up until then she had told me 2-3 weeks) even though I had directly asked her about it. When I then adamantly requested to know okay how much time do we really need since clearly we're behind, Tressa - refused to provide an answer - proceeded to blame me once again for allowing us to open on a Friday - used info. she found on my Instagram to INSULT me multiple times - complained about barely making any money on this deal - lied about requesting a document we needed to get us up to speed (when she hadn't) - then called the listing agent without my knowledge asking why the closing date had been changed (when it had not been! Tressa had misread the contracts). I ended up having to set up direct points of contact with everyone involved -- the underwriter, the city, her broker, etc.; watch over her like a hawk daily; and corroborate every piece of info. she gave me to get this deal done. To say that I was beyond disappointed, in my personal experience, would be an understatement. Please note again, this was my own experience working with her behind-the-scenes, not as a buyer.

As a first-time homebuyer, I felt like there was A LOT of trust that I was just being asked to put…read moreinto other people's hands to get through this process successfully. Living in California, this is especially terrifying given how competitive and expensive the market is. And add on top of that the distrust built up from the scam that is student loan debt. With that being said, I thought that I would be the only person I could rely on to look out for my best interests throughout the home-buying process, and holy crap was I wrong. I don't understand how Tressa and her team can have hearts so big to give all of her clients the support, attention, reassurance, and care that I received while working with them. While I was looking for a home, interests rates were increasing faster than they ever had in decades, but still Tressa fought like hell to find me the best rates. There were legitimately points when I was on the phone with her, trying to understand how she benefitted from giving me such unbelievable deals, only to find out the only reason was because, "It seems like you really need this and I want to help you." And as sellers were taking more and more protections away from buyers to squeeze every penny out of them, there was Tressa, in my corner, leaving no stone unturned to make sure I'd be safe if anything went south, putting her neck out there on my behalf. And each step of the process, whether via email, text, phone call, or video appointment, her team's communications were clear and frequent. This especially meat a lot to me as I was trying to close on a house while on a charity bicycle ride from San Francisco to Los Angeles! It felt like she and her team were always by my side, and I feel incredibly grateful to now be in a home that I love, only made possible by the tireless and selfless efforts by Tressa and her team. Just go ahead and work with her. You'd be sorely missing out if you didn't.

They were great to work with, fast and made the process easy. I would definitely recommend them.read more

Outstanding service. Couldn't imagine going through the process with anyone else! Kelly and Julie…read moremade a normally incredibly difficult and stressful process so easy.

Debbie was referred to me by my financial planner, whom I trust implicitly…read more I originally accepted an adjustable home loan for various reasons, and have been waiting for the right time to refinance ever since. I was nervous about rates since signing the loan, and each time I thought the market was ready, Debbie ran the numbers and presented me with alternatives. She patiently walked me through this exercise several times. Debbie always answered the phone when I called, or returned the call the same day. When she went on vacation, Michelle stepped right in and the progress seamlessly continued as if nothing had changed. The funny thing is, I never make a purchase or decision without extensive research. In this case, with the biggest purchase of my lifetime, I didn't even know which company Debbie worked for until I received the paperwork. By then, I had a professional relationship with Debbie and I had no doubt that she was dependable, trustworthy and would work for me to find the best possible loan. And she did. I do not say lightly that I sleep better at night now that my loan has been refinanced. My loan had its challenges, which Debbie took on board, reassuring me each step of the way. I would recommend Debbie and Michelle to anyone, my closest friends and my professional contacts, and in fact, have already done so.

We have applied for and got 3 loans from Debbie and Michelle since 2009: 1 home loan and 2…read morere-finance. We had a very difficult case with international issues, but Debbie was always patient and supportive throughout the process. She happily answered our numerous questions and inquiries promptly and always returned phone calls or emails within minutes. We have referred Debbie and Michelle to our friends, and 2 have successfully re-financed their homes as well. You don't get they hype, but honest, wonderful customer service and the best rates around! Thanks Debbie and Michelle!

What can I say, Shannon is AWESOME! I had a client that needed a local loan officer and was able to…read moresend them to Shannon for a really tricky loan that needed serious expertise to figure out. In talking to her, I found out that she is very experienced with the entertainment industry for clients that have varying income as well as non traditional type of income and was able to find a solution which absolutely saved the DAY! If you have a deal that needs some finesse or a solution that you haven't been able to find elsewhere, Shannon is your girl! I'd give her 10 out of 10 stars if I could! Look no further!

=== Pandemic Exodus ===…read more The housing market is hot right now. Flippers are trying to flop the nuts. Homeowners are taking profits and finding new lower cost safe havens. Are moneyed transplants driving up LA prices? I see you SF & NYC people. Shannon has been the best part of the this frustrating home shopping experience. (If you thought online dating was bad, wait til you deal with seller agents) With the pandemic, the rules of the game have changed significantly. So you really need a lender agent with experience and hustle to back you up. Without that - one will likely miss out as homes are going over asking price and sold quickly in days. + Fast pre-approval letter. Required for most property visits. + Fast cross qualifications. A few sellers want their own financial verification to go along with any buy offers. + Land lease property? Doable. + Short escrows and tight funding deadlines? No problem. + She truly has your own financial interests at heart. This is not a platitude but my first hand experience. RE can be a cold game. If you want to join the fray, look to Shannon to guide you through this chaos.

Dorothy helped me finance my first home. With her help I was able to close in less than 30 days!…read moreFrom the initial offer to the closing date, Dorothy always made sure I had signed each form on time, and walked me through what everything meant. I felt personally taken care of through the entire process. Dorothy was kind enough to arrange calls in the evening or weekend if I had questions about the process. I cannot recommend Dorothy enough!

Dorothy was incredible to work with…read more My husband and I just purchased our first home. As first time home buyers, she went over everything we needed to know and updated us every step of process. Dorothy was very responsive, informative and helpful with any other questions. I would highly recommend Dorothy! Thanks for all the hard work.

Cindy and Anouheh were fantastic through the whole process…read more They listened to our needs and they executed the best mortgage for us. They are also the best in the business and I recommend them highly.

Anouheh worked with us on our ReFi and the whole process was as pain-free and professional as…read morepossible. She was knowledgeable about what was available at the start of our working together and she kept us up to date throughout. I will be back working with her on my next dealings.