This is a great little shop for men's clothes. They have nice subtle styles, and some of the most…read moreoutrageous Robert Graham designs. Scott is a very personable guy. Don't strike up a conversation if you have to be somewhere. lol. He'll special order things for you, he'll give you a discount, match on-line prices, etc. Always playing the best old school jams, too. I will miss this place when he closes up and moves away, as he is planning to do soon. Get in there and add some style to your wardrobe before it's too late!

What a fun experience it is to visit Scott's shop. The only downside was I didn't get to meet his…read moremom! She had taken the afternoon off to get ready for the Oscars! She sounds amazing though and I plan to meet her next time I'm in. This shop is the perfect epitome of Napa style. Relaxed but classy, not taking itself too seriously, bright and fun. Not fussy or snobby in the slightest. My brother and his husband did some shopping on the men's side, while my sister and I shopped on the gals' side. I found a few Johnny Was pieces I loved, but in the end I just can't spend money on clothes right now when I'm in the process of buying and renovating a new house! But, I'll be back in Napa soon, and when I do, I plan to meet Scott's mom and have her put me in some clothes! Please support local and set aside a little money to spend in this great local shop as they rebound from the last year!!

Top Notch Service! Scott took the time to review all the…read moreoptions in regard to the job I needed. The price was right, the quality was excellent & the service was exceptional ! He provided exactly what I needed. Visit the shop & you'll be impressed with all he has to offer. Great specialty items! Custom Steel Signs are awesome, check this place out! Great experience & I'll be back...5 stars ; )

Great service, local businessfor years , dependable great product , sweatshirts were great quality.read more

I recently purchased an bike from TEMU. However, I couldn't figure out how to fold it so I can…read moretransport it to and from my destinations. I met Whitney in the shop area, she greeted me with a smile. I explained the reason for my visit. She advised me that the Technician was on break, then she then told me to bring my bike into the shop and someone would assist me. It was just a few minutes later, I met Hadrian. He and Whitney weren't sure how to make it fold either initially. Then, I remembered I had a manual ony phone. I showed it them. Hadrian and Whitney figured it out immediately. The next thing I knew, my bike was folded!!! He did it so fast, I barely saw what he did. It was as if he had been doing this for years. I tried and still couldn't fold it. I asked him to please show me again, he immediately obliged me. They absolutely positively unequivocally made my day! They were so welcoming, polite, courteous, personable. They provided me with outstanding customer service. REI is fortunate to have them as employees. Thank you Whitney and Hadrian for a job well done, I truly appreciate you. If anyone ever asks me to refer a Bike Shop, I guarantee it will be REI~this location.

I like REI and have visited several locations, both in the Bay Area and out of state. My…read moreexperiences have generally been positive--REI employees are typically friendly and helpful, similar to the vibe at Trader Joe's. Unfortunately, that wasn't the case at this location. The old lady that works there was unexpectedly rude during an unprompted interaction. With no eye contact or interaction between us she walked up to be and began speaking to me. When I looked up I was just confused because I wasn't even sure she was talking to me or the other person who also walked up next to me on the other side. When I didn't respond her attitude escalated and she spoke to me in a condescending, "talking at" manner, as if I didn't understand English. The completely unprovoked rudeness was so unwarranted.

I've been a fan since 2001. It's our 10 year anniversary :)…read moreProbably the best yoga pants & shorts I've ever purchased have a subtle little Athleta tag on the lower left. And my athleta bikinis are favorites. I'd drive tomorrow for one of their sales at the veterans Bldg. I understand from friends that live in Petaluma that those are now a distant memory. C'est la vie. Happy anniversary anyway.

I ordered item online and received them. One went on additional sale and instead of $44 it was $28…read moreless than a week after purchase. I asked for an adjustment from Ria in the Leadership department and was told NO adjustment! I spend so much $$$$$ at Athleta, Gap and Banana Republic. They have no loyalty. I said I would be taking my $ elsewhere and Ria in Leadership did NOT care. Poor customer service! Shame on Athleta!

I had some questions about mountain biking and asked for some recommendations around the area. They…read moreabsolutely nailed it! We were able to walk in and rent two mountain bikes for a day which totaled about $210. They luckily had our sizes but I would definitely call ahead to be sure. They definitely have some pricy stuff but everything here seems super high quality. They also had a pretty good sale (25-33% off) going on while we were there! I know some locations also have secondhand sections. Everyone I talked to was super helpful and willing to help me out. Go visit them!

On Friday afternoon I realized that my bike's rear tire was flat and wobbly plus my shifter sounded…read morelike it was rubbing,, I spent 2hrs taking the bike apart trying to figure it out to little avail. I took it to Sports Basement hoping that Sam was working and he was! He greeted me by name and asked how he could help. I explained my situation and he noted that they were pretty booked out but he would try to get it in because he knows the bike is used on the weekends. He called me 30min later letting me know that one of my spokes was broken and I agreed to the much needed repair. I got a text an hour later saying the bike was ready. I was expecting to pay $100 or more for the repairs when I came in Saturday morning, but was pleasantly surprised on how reasonable the total was. Sam was there again to explain what he found and adjusted. Incredible customer service!

Stopped in here checking out some shoes. I asked "Evangeline" for assistance. Although she was busy…read moreat that time doing other things, she took the time to answer my question with a friendly attitude. That is customer service going above, and beyond to be helpful. Great job Evangeline! Regards, William K.

Stopped by with my husband to try a particular pair of shoes that he needs and just have due to a…read moredisability. Even called ahead of time and asked rep to hold in front as we were driving from Sacramento. The entire time my husband was walking/trying the shoes on we had a bunch of what appeared to be loss prevention folks near us and following us all the way to the paying line. Didn't they feel dumb that we were NEVER going to steal anything and were in fact paying for the shoes. Truly unacceptable, unnecessary, and even felt racist. No further comment.

This shop moved here from their previous location in the SD Mart, which is no longer there…read more It is mostly a men's sportswear type of store carrying a large assortment of T-shirts, pants, shorts, hats, belts and footwear. Although there is a limited section of cute women's clothes too. Joe K. chose this place as his most favorite shop for the purchase of a specific type and brand of shirts that fit him comfortably and endures well as casual or work attire. They have a good selection of colors and sizes for most body types. Their wall of printed T-shirts are colorful and eye catching which can make a statement or proudly display your favorite sport's team. A large supply of ball caps located on the opposite wall, come in various colors with or without sports logos. I also noticed some nice work out gear, including attractive tops and bottoms for women. They seem to have a little bit of everything for those who like to be subtly fashionable with casual comfort in mind. Unfortunately, there are no dressing rooms, so I was hesitant to try anything on. But the prices are reasonable and the owner is very helpful and friendly. Needless to say, Joe is a frequent customer, and now upon my first visit with him, I can see why.

West Coast is an absolute gem of a business! Jeff and his staff are top-notch at helping pick out…read moregear, offering a massive selection that is very fairly priced. I've been shopping here since 2005. A huge thanks to Jeff and the team for all their help today selecting a helmet, glove, and cleats. We kept them past closing, but we found the right gear and they never made us feel rushed or inconvenient. Top-notch service, selection, and pricing, what else can you ask for? PS: To anyone reading negative comments about the service, those judgments are shortsighted. The store is BUSY because the staff takes their time helping customers make the right choice. When you're spending hundreds of dollars on sports gear, they ensure you get what actually fits. Jeff and his staff routinely go out of their way for customers, even stepping into the batting cage to test out a bat. If you're looking for quick, surface-level service, stick to standard retailers. If you want deep, expert guidance that takes the necessary time, go to West Coast!

The customer service for a long time has been going downhill. I kept on thinking it was an off day…read moretime and time again, but the owner is such has a bad attitude and bad customer service. With all the money that the local families pay here is just really unfortunate. I'm usually all about supporting small businesses, but I would definitely stay away from this place if you possibly could. You get better deals elsewhere. You have to get the better customer service because you're a corporate store elsewhere and their return policy is better somewhere else than the warranty as well. The receipt here is old school where it doesn't even tell you the product name. It just tells you the price so we're trying to do a warranty from the manufacturer.

The tall and cute guy manning the store was friendly and very knowledgeable. He answered all my…read morequestions-- gave me helpful advice and suggestions for shoe sizing. Excellent customer service would def come back. Also helped me pick out a jersey for my favorite team. They have a great selection of jerseys and sportswear too.

I love this place! Great service and helpful staff. FYI, the place has moved. It is now on 604 3rd…read morestreet in Davis! The old location is now closed.

Only heard about Sports Basement for the first time a few months ago when a friend took me here for…read morea tandem bike rental! We booked the bike about a week in advance for a full day for $65, and it was ready for pickup when we arrived. The staff did a safety inspection and let us know that helmets are included with the rental and that we could return the bike to any Sports Basement location. My friend also asked if they could leave their backpack there, and the staff kept it behind the desk, which was really nice. The bike was in good condition! We rode it for 4-5 hours with no issues. A few things I wanted to point out - the seat was pretty narrow and hard, which made it uncomfortable to sit on. It had been a while since I last biked, so I'm not sure if I just need to wear padded shorts or if the seat wasn't the right fit for me. Another thing is that I couldn't sit in the front because the seat was too tall for me to comfortably reach the pedals, and there didn't seem to be an easy way to adjust the height. Lastly, it would've been nice to have a phone mount on the handlebar for navigation. We turned in the bike at the end of the day. Overall, the process was very smooth, the staff were friendly, and the rental was affordable. I would do it again, but I'd wear padded shorts next time :)

Updated review, but same great experience at Sports Basement!…read more I went with my son to purchase a new bicycle and had a great experience. We went not completely sure which bike we wanted or the best fit. The staff working was very informative and spent a lot of time explaining options and tradeoffs. I appreciate they didn't just push us to the most expensive options. Rather, they took the time to understand his preferences and use for the bike and then made a few recommendations. They were very patient the entire time, letting him test ride multiple bikes until he found the perfect one. We had such a great experience that we went back to purchase a second bike later that evening!