The selection and general service is good, but I gave this store a 1 star on account of one particularly bad experience.
I've visited this store 3 times total, and attempted my 4th visit this last weekend, May 20th, 2016. When I arrived I was greeted with a sign indicating they were remodeling May 20th to May 23 - over the weekend... Over the busiest shopping period of the 7 day week.
Ordinarily I would never consider writing a bad review based on a lone bad experience like this. But since this is in fact an outlet store, several miles away from mass civilization, it's common sense that you would at the very least post it on your website that your store is closed for renovation/remodeling, preventing people from having to waste an entire road trip, to get to the nearest Adidas store. Both Adidas.com, as well as the Outlet Mall's website both indicated that the store was open. So I literally drove 40+ miles, with the sole intent of visiting the adidas store, prepared to make a $80+ purchase, only to get turned away at the door.
You're not allowed to make these kinds of mistakes in this industry. There should have been notice on your websites, and there's simply no excuse for this mistake. I'm loyal to the Adidas brand, and will continue to buy their products, but this particular outlet store will never see another dollar from me. read more