My Samsung was not charging properly after many of my attempts to fix it - finally brought it to…read moreuBreakiFix - Alex, the manager, was very friendly and open about what they could or not do - after a very short period the charging was working full blast again (it was not the charging cable) -/ Also Alex shared much info about the "ins and outs" when charging a phone - the bill was so nominal I decided to buy a small item to add to the compensation for their "quick on the spot" repair - had been there before for another situation and was very satisfied with that outcome - for sure will go back once again when the time comes/

This place is a complete blatant rip-off! Beware. Called them about my IPhone shattered screen…read morereplacement, yes they can do it. Looks it up, and with a straight face says it's $575+ OR cheaper with their "membership" which is 30 something a month. Huh? Other option is a non-official replacement glass which is still $280+ without a membership, less with. I don't need or want a membership! Hard sell. Finally said okay I'll take the off brand. Goes in the back, then says they are out of those! So my only option is to pay over $575 for a new screen when I KNOW other places charge less than a third of that? Nope. The guy said this all with a straight face and they are chain, obviously pushing these memberships. Guess what- just went to Batteries Plus on Santa Rosa and paid $94 for the genuine screen! This plus must think people are stupid.

$250 for a diagnostic? All I wanted was a price to check why…read morethe laptop will not boot up! Just report out. Then the surly, Dude goes into club membership and payment arrangements. WTH!! Have had work done this outfit prior to Asurion. Good work by them in Claremont, Fla. Napa feels like a ripoff

After being referred by my phone provider, I stopped in to get my phone repaired. The…read morerepresentative was very helpful, he actually listened to my issue and offered me the best solution without having to spend too much time and money. So happy to know there is a local repair shop nearby!

I was sent to this ubreakitifix to exchange my broken phone for replacement and was left without…read morecommunication, in a town I had no idea of where I was, and sent to a location I couldn't find, completely stranded BECAUSE THEY DEACTIVATED MY PHONE and didn't know how to transfer my data to the replacement phone! They told me to go to an AT&T store, and that they could help me! ...and couldn't even print out a map showing me how to get there! I had to ask strangers on the street to help me navigate! That's ridiculous! Once I finally reached AT&T, they activated my new phone and transferred my data within five minutes! An entire afternoon wasted!

Vick was amazing he fix my phone right away, he was so helpful thank you so much for make my…read moreexperience incredible!!

Very good explanation; quick and expert serv ice. Very reasonable price. Took abouut 20 minutes,…read morecharged $20 and dealt with 3 issues.

I just stopped in to get a replacement for a cracked IPhone 16 Pro screen protector and possibly a…read morepretty case! I didn't have much luck with a case, they only had 1 clear. On the other hand they did have a nice Tempered Glass Screen Protector which they put on by my request. I suck at it lol! It cost $30 and took about that amount of time, since it took the staff a few tries to get it one on the phone. That being said, it's the best placement for a screen protector I've seen on my phone, no bubbles or lint on the screen!

I went in to get my phone fixed and overall it still turned out good. At first, we had a bit of a…read moredisagreement and things got a little tense, so it wasn't the most professional moment. But we were able to talk it out and come to an understanding. In the end, he fixed my phone and got it looking good again, which I really appreciated. Even though there was a small argument, the final result was solid.

Overall, I had a fantastic experience. I brought in my Asus Zenbook because a few of the keys were…read morenonfunctional. I was quoted $150 (plus tax and merchant fees) to diagnose the issue. That price felt reasonable, so I asked what exactly it included. The policy was explained to me along the lines of: "We can usually cover the cost of parts within this price, but occasionally there are outliers where additional costs may be necessary depending on the repair." Honestly, I found that even more reasonable. We live in a world where tech manufacturers care less and less about repairability and seem to believe you're better off just buying a new device instead of fixing the one you have. Asus itself charges a minimum diagnostic fee of $99, and that doesn't even include shipping. At that point, I can only imagine what the communication and turnaround time would look like. After a few days of diagnostics, it was explained to me that I would need a new keyboard. Most of the keys simply needed a little work to get functioning again, but unfortunately my "C" key was completely done for, which was obviously out of their control. A replacement keyboard was ordered from a relatively local supplier, but it arrived defective, so we had to pivot to another option from China. What really impressed me was that they returned my laptop to me while we waited for the new keyboard to arrive. That wasn't even something I had considered as a possibility. Even though the repair wasn't complete yet, I greatly appreciated being able to use my laptop in the meantime. That is absolutely not something you'd get from the manufacturer. The estimated arrival time for the replacement keyboard was about a month, but it actually showed up in only about two and a half weeks. I was psyched. I dropped my laptop off in the morning right when they opened, and it was ready for pickup by the end of the same day. Best of all, I was told there would be no additional charges beyond the original quote. Both of the gentlemen behind the counter were thoughtful, considerate, and professional throughout the entire process. The pricing was highly reasonable, the communication was excellent, and I got my laptop back in perfect shape in a timely manner. Highly, highly recommend.

Long ago I cracked the screen on my Huawei P30 Pro. It's an old phone and I regret buying it…read more However I could not afford a new phone so I decided to live with it until I got around to getting something else. Well the screen got progressively worse and worse over the course of a year and eventually my screen would go completely black from time to time and not start working again for hours. This during the holidays so I absolutely couldn't afford a new phone now. So I ordered a new screen for this unusual and older phone on Amazon and brought it to this shop. My phone turned out to be a bit special needs and took a little extra time but I was back up and running about an hour later.

Helped me with my Galaxy Note. Wasn't too expensive. Seemed knowledgeable and confident.read more

I can't say enough good things about My Cell Repair on Marlow Rd in Santa Rosa. Robert was an…read moreabsolute joy to work with from start to finish and truly went above and beyond my expectations. I brought my laptop in for repair, and not only was Robert incredibly knowledgeable and transparent about the issue, but he was also patient, communicative, and genuinely invested in making sure everything was handled correctly. The service was efficient, thorough, and done with a level of care that's rare to find these days. It's clear Robert takes real pride in his work and in helping his customers--not just fixing the device, but making sure you feel confident and taken care of throughout the process. If you're looking for honest, high-quality tech repair from someone you can trust, My Cell Repair is the place to go. I'll absolutely be returning and recommending them to everyone I know.

I brought my iPhone to get fixed and I started having problems with my camera and then from my…read morespeaker and now they want to charge me extra to get it fixed. Very bad service. Do not recommend , my iPhone was working before I just needed a battery replacement and then this had happened.

He fixed the phone while I was waiting. The price was fair. If there is an iPhone that he can't…read morefix, that means no one can fix it. He is one of the few people I recommend without reservation.

Joe iPhone was my go to tech guy when my iphone 11 pro max became unstable & shut down. Later…read moreanalysis determined it was due to water damage. I tried to make an appointment with Joe on a day i found to be Columbus day/Ingenuous People's Day. Didn't know he wasn't open. Got an appointment a few days later. Got a confirmation by text i believe. Meanwhile, my iphone 4s wouldn't hold a charge. I was using it to take pics while about. Had to write reviews on ipad, finishing with posting pics on iphone 4s. I no longer used my mac mini for reviews due to a 7 month outage of Comcast wifi.. Joe fix my pair of iphones within an hour's time. Was charged a reasonable fee. Got back to normal posting on iphone 11 again.