I was concerned about my car battery and even though they were booked today, they took my car…read moreimmediately, checked it, found out the battery was fine and sent me on my way without a single charge. Wonderful customer service all around! I'd definitely go back to them again.

After a bad experience with my local dealership, we decided to go elsewhere for service and I…read morebrought my baby to Next Generation. First of all, I appreciated the thoroughness they took to go over my car. Several issues were found. Some required immediate action and others needed to be watched. They kept in touch, letting us know problems found and cost and they used actual Hyundai parts. Mike even kept the parts removed to show my husband. Compared to the dealership, prices were more reasonable. They even gave hubby the veterans discount. We loved the communication and the honesty. We'll be back.

State Emission Inspection. Service was friendly and…read moreefficient. We waited in line longer than the inspection took. Economical. Just do it!

Absolutly the worst. Most of the time we have no problem here but this last time our vehicle…read morefailed. We were told to go to the front office to get more information. The manager I'm guessing explained that we have a lo-jack system, which was put in by the dealership, so they could not test the OBD original port. They showed us a picture which was of a completely different car, making us believe it was ours. They must have this picture on file to show everyone when the vehicle has a lo-jack system. (This is simply a device that can be disconnected in a matter of seconds). They locked our account so we would have to drive into Phoenix to a special Waver Station after removing the Lo-Jack System. Come to find out from the Waiver Station, this is usually explained and can be done during the test. The technician shook his head in disappointment and said, "Why didn't they just let you remove it there." According to the Waiver Station technician, they could have easily let us remove it and perform the test instead of making us travel all across town and causing a major inconvience from what it seems "Out of spite". It's a shame that these people are not held accountable!

My wife and I came here for testing. The location is very convenient and the lines were nothing…read more However, the friendliness / professionalism, at least with the individual we interacted with was beyond lacking. No matter the attempts at pleasantries, etc. The gentleman was just curt, dismissive, and lacked any bedside manner. My recommendation, if you hate your job, then either fake being friendly because thats a personal issue or find another job. This role is working with the public, deal with it.

It's pretty simple. Look up the wait times online. Drive thru. Follow simple instructions. Pay. And…read moreleave. No fuss no worries.

Bought a new family out of state truck. Got it fixed to pass Emissions. Got my tab from the ticket…read moremachine, drove to the diesel line, got a stellar emission test because that's how the fam takes care of vehicles. A question came up on emissions equipment. I gotcsent to the Principal's office. once there, Joe patiently took a lot of time looking through volumes of specification manuals, determining there was no emission problem whatsoever. Truck got re-cleared Thank you. Truck is an Arizona resident now.

So, I'm new here. My cousin told me we don't have to register our car every year in AZ like in NV…read more We just gotta register like every 5 years or so... I was like cool! I just took her word for it lol but now I'm here waiting in line because guess who's registration is expired... Whoops... lol It's about 30 cars ahead of me, but it's going by pretty fast! I've been here for 4 songs lol and I'm almost close to getting inspected. Probably in about 10 more mins or so... I found this location using the website myazcar.com. There's about 10-15 locations around The Valley. The website said it's $17 in Phoenix, not bad. It's $12.50 in Tucson, jealous much lol. But yay for adulting! *sarcasm*

Has my KiA Sorento SUV tested for ADEQ for my registration sorry I wasn't expecting it to be that…read morefast to test my vehicle. They were friendly and kind and helpful. The place was nice and clean.

I must say I had a very unusual morning at this ADEQ Auto Emissions testing facility…read more My sister's car was due for its emissions test. As most of you that live in this county, know that if you have an older car you have to take it to have it tested and pass the emissions test in order to get a new license plate tag. As I pulled into the driveway to enter the facility I have to pull a ticket out in order to get the gate to open so that I can get into their facility. Well this particular morning the machine wasn't going to cooperate. So I pulled out one third of the ticket and was unable to get the rest of the ticket out. Then the guy behind me was trying to help and guess what he pulled another third of the ticket. So he politely went over to get one of the guys to help out. So the employee comes over and helps me to get the rest of the ticket out. So the gate opens and I am left with three pieces of a ticket. So from here I drive up to the lane to get the car tested and hand over the ticket which was in three pieces. So after I restart the car and my sister and I walked over to the booth and about three minutes later the guy comes over to tell they can't test the car. So he tells us the car has to be driven more in order for us to test it. You will have to come back. So we left and took my sister back home. My wife told me why don't you drive it up and down the freeway and then take it back in. So guess what, I drove my sister's car up and down the freeway and took the car back. This time no problem with their ticket machine and once again I am in line waiting to have the car tested. So I pull up and after restarting the car I walked over to the booth and some older employee came over to tell me we noticed you came by earlier and I said I did. So he tells me if we can't test it you will have to come back in three days. I told him I understand. So I'm watching the guy that is running the test and noticed that a light came on when he did the first test. So next thing he is running the gas tank test, and right after tell me what the fee is. So I paid and told me to get back in the car and hands me the test form and says, it passed. All this happened on the same day so go figure. Just glad I listened to my wife. Of course the second time I didn't have my sister with me but she was glad I had gone back to get retested. This is my story of my adventure at the ADEQ Auto Emissions.

I had to take my vehicle in for an emissions test and was pleasantly surprised by how quick and…read moreeasy the whole experience was! The operator was so friendly and helpful, and I was literally in and out in about 3 minutes! You can't beat friendly service and efficiency. If you have to get your emissions test done, this was a great experience!

Waiting in the 3rd lane. About 5 min later a lady in a Benz pulls into the 1st lane behind a…read morediesel truck. Employee points to her and tells her to pull into my lane in front of me! Looks at me, looks at her, looks at me and shrugs. Why in the heck would I wait only to have an employee wave a car that arrived after me to the front???? Where's the professionalism?

I came n July 2 to get my Emmision for my 94 Acura and the guy helping me out let the car go side…read moreways and failed my Emmision because he was embarrassed to say he messed up he said I needed an aliment that was there excuse / I took it to a different Emmision on 53rd ave and Roosevelt and they did not mention my aliment being bad and passed my car and I'm really angry I had to drive across town to get it properly done

I was just failed at this location for "OBD2 connection issues". The guy didn't even try to connect…read morethe scanner. I looped around and got into a different line and this time the inspector passed me. I had to fill out a fraudulent repair form (I didn't have any repairs made). What a waste of everyone's time!

Outstanding. In and Out in 15 minutes. No Fuss. everyone was on point. Much Appreciated. Keep up…read morethe good work guys.

Despite this being a government requirement, I have to say it was a painless experience! Zero wait…read moreand fast service; I 'passed' in about 10 minutes!

Great service!! There was no wait when i went but definitely check online before going.read more

When it was recently brought to my attention that my car registration needed to be updated, I…read morerealized I also needed to complete an emissions test before I could renew the registration. Needless to say, I wasn't super psyched to have to find time in my already busy days to figure this out, but I sucked it up and searched for the nearest emissions testing and found this place. I headed that way late on a Monday afternoon and was pleased to see that the line was not long, and it moved pretty fast too! I was in and out quickly and luckily my car passed the test. If you're in need of emissions testing, this place is fast, efficient, and the staff is friendly enough too.