Ugh I really wanted to like this place. I read all the reviews before purchasing the Groupon and they were a majority all great so I went ahead and bought it. I had my appointment today and I was less than pleased.
When I walked in at my exact appointment time, the stylist(I'm assuming was the owner??) was helping another customer. Come to find out, the customer had been late and she continued to start doing their hair until I arrived. I waited 15 minutes past my appointment time to finally get into the salon chair. Without even asking what I wanted to do with my hair or anything, she quickly began putting highlights and foil in my hair. She is one of the nicest hair dressers I have ever met, but I should've known that the fact that she didn't even ask what I wanted to do with my hair should've been a warning sign. She was honestly so sweet but I just didn't feel comfortable at the fact that she didn't even ask what I wanted with my hair, where I parted it, anything. I waited after they were put in and about 10 minutes later, she came back and said my hair looked good, all while the customer who had been late was letting her hair sit for more color. I'm somewhat new to getting highlights, which I told her about, this was my second time and honestly I didn't really know if my hair was ready to be taken out of the foil when she showed me. It looked blonde but not very blonde like the previous time I got highlights but I just agreed, not really knowing, and then went to get my hair washed.
I have never had my hair washed so quickly at a salon in my life. Although she did a good job, I think I was done getting my hair washed in less than like 3 minutes. When I was done getting my hair washed, another customer walked in for her appointment which made the stylist speed up even more. She took me back to the salon chair and quickly ran a comb through my hair and then said "I don't think you need a haircut." WHAT! I paid for one!! The Groupon was good for partial highlights, wash, blow dry, haircut and style. She said she would thin it out which I was happy about but she knew right off the bat that I had a Groupon, so I was to get a hair cut. I wanted to cut more hair off but she made me kind of feel bad for wanting to get a haircut at that rate so I just said an inch off to get it over with. The haircut lasted tops, 2 minutes which stressed me out to no end as I have layers in my hair that I don't think are even there anymore after I specifically told her I wanted to keep them in. The haircut was way too quick and I don't think it was very well done. Right as she started blow drying my hair, the customer who had been late, had decided to come and tell her that she was ready to have her foils taken out. This made the stylist race to finish my hair even faster. She blow dried my hair so fast that half of it wasn't even dry when I left and my hair was half styled. One half looked good, the half that was still wet..not so much. I felt so uncomfortable honestly and not welcomed at this point since she was racing to get my appointment over with that I didn't say anything about it, tipped her and left.
I really wanted to like this place. All the reviews made the salon sound like it was awesome and that the stylist would do a good job, but I guess I caught her on the wrong day. She was absolutely the nicest stylist I have ever been to, but I think that when customers arrive late to appointments, that they shouldn't be catered to first, especially when there is only one stylist on duty. I definitely don't think I got my money's worth as the highlights weren't that great as she kind of raced to get them out, and that she went as fast as she could to get my hair washed and dried so she could tend to the next customer. She did her very best to make it seem like it wasn't this way, but it was pretty obvious that it was. Bless her for being a hard worker with lots of customers but I don't think I'll be back anytime soon. read more