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    ADD-TEL Wire Systems

    3.6 (8 reviews)
    Closed • 8:00 am - 5:00 pm

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    6 years ago

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    6 years ago

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    6 years ago

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    8 years ago

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    10 years ago

    Used Dave as a subcontractor and he was on time and did a great job, we'll use him again when needed.

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    12 years ago

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    Verizon Fios

    Verizon Fios

    (4 reviews)

    North Hills

    Note' review is for Fios /Frontier not this store Set up for…read moreinternet install and never showed up, multiple calls, nobody cared . Wasted countless hrs on phone and lost a full day waiting for install Worse customer care ever, Beware!!!!!!

    CPUC Complaint Submitted…read more My problem started on 2-15-2016 when I called Time Warner seeking information about their Phone and Internet Service. Their salesman lied to me, I realized it, and within thirty minutes of signing up, I called back and cancelled. I was given a phony cancellation number, and when I actually begged to speak to their supervisor to straighten it all out, their salesperson would not put me through. Seven attempts and phone calls later it was finally resolved. Someone at Time Warner assured me that because I cancelled so quickly, within minutes of signing with them, the work order was never processed; my number was never ported to Time Warner from Verizon. This is what started the chain of events with Verizon that not only concerned me, but sickened me. I can honestly tell you that Verizon has sucked the life out of me! Since the date of 2-15-2016 Verizon had disconnected my phone. I could not dial out or receive calls. I explained the situation about Time Warner not porting my number, and the importance of me having a working phone in case of emergency for medical reasons. I was shuffled, without mercy, between Billing, Technical Support, Verizon Expediting, and their Elite Team, for hours, every single day, for the past two weeks. All the while, all I had to rely on was my inexpensive cell phone, of which I used up tons of minutes. I had trouble hearing, very bad reception, and the power kept going out. I am typing from my heart these words about Verizon, they tortured me! After two weeks of daily misery, they only restored my phone so I could dial out, but could not receive calls, which is just as important. I had been a loyal customer for many years since 1985. Bills paid before they are even due. I wish CPUC could see what Verizon put me through. After all these years of being a loyal customer and paying my bills on time, my phone was held hostage as Verizon continued its torment, playing mind games with me, and sending me a message that they still do not have enough information to process their new, much more expensive bundle I must pay for. I finally chose the least of two evils. I finally quit Verizon on March 1, 2016 and am now waiting for them to finish screwing me with their final bill. Of course they will probably not credit me with all the time I was without a phone! I was forced to choose between the lessor of two evils so I went with Time Warner. This is what happens to the innocent public when we are all forced to deal with Companies who are Monopolies and control our neighborhoods so that we either lump it or leave it without a phone!

    T-Mobile

    T-Mobile

    (64 reviews)

    $$

    Mission Hills

    Very disappointing experience at this T-Mobile store. The associate, Daniel, did not properly…read moreassist us with separating a line under the Safe Connections Act. He asked the manager for help (who was not helpful either) and told us that we needed a court order but failed to explain that a qualifying police report could also be submitted as supporting documentation. Later, we asked his coworker for help submitting the police report because T-Mobile's link was not working and repeatedly displayed the error, "Something went wrong. Try again later." Instead of assisting us or suggesting another way to submit the documents, she was dismissive and unprofessional. While we were asking for help, we could hear her huffing, puffing, and making comments such as "jeez" or something similar. We eventually received more accurate information from T-Mobile Customer Service. This was a sensitive situation, and we expected the store employees to provide complete information and treat us with basic patience and respect. Instead, we left without assistance and felt that our requests were an inconvenience to the staff.

    I came to this T-Mobile location (5356) last week and purchased two phones -- one for me and one…read morefor my husband. At the time of purchase, I was told that the phone color I wanted was not in stock and that it would be mailed to me. Daniel, who helped us, was very kind, professional, and helpful throughout the process, and I really appreciated his customer service. After receiving my phone, I returned to the store to transfer my information from my old phone to the new one. When I arrived, Cesar (the manager) told me I would have to wait about 30 minutes to be helped, just like a new customer. I explained that I had already completed my purchase and had been instructed to come back for the transfer, but there didn't seem to be any effort to accommodate that or communicate expectations differently. I ended up waiting 30 minutes. Daniel provided a great experience during the purchase, but the follow-up service left me disappointed and made the process feel frustrating after already becoming a customer.

    Fahey Communications - Safety first

    Fahey Communications

    (1 review)

    We've been working with Fahey Communications since 2015. We've always had a great experience. The…read moreowner is knowledgeable about anything having to do with communications, cameras and internet. They installed over 90 cameras at 3 of our properties, they installed our gates and intercom system, they put together our computer systems and they installed out Starlink network. You are in good hands with them.

    From the owner: Serving Los Angeles County and Kern County, at Fahey Communications, we offer a true one-stop…read moresolution for all your low voltage and communication needs—saving you time, money, and the headache of coordinating with multiple vendors. With just one call, we can handle everything from start to finish. We are fully licensed and certified to provide a wide range of services, including Point-to-Point (PtP) wireless, fiber optic installation, VoIP systems, security camera sales and setup, structured cabling, network hardware (firewalls, routers, switches) sales and installation, and more. Whether you're building from the ground up or upgrading an existing system, we can prewire, cable, install, and maintain your entire infrastructure. Our team brings decades of experience and a commitment to personalized service that sets us apart from larger providers. We also work with every major ISP in California, allowing us to coordinate your internet connection seamlessly. At Fahey Communications, you get a complete, professional solution—all under one roof.

    ADD-TEL Wire Systems - telecommunications - Updated October 2026

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