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    1.0 (1 review)
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    1 year ago

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    Accurate Telecom

    Accurate Telecom

    (4 reviews)

    Van Nuys

    New owner - Be ware... Stay clear. very incompetent…read more We purchased a new Mitel 3300 from them. The install was horrible 3 months later and still not fully working. We had a working Mitel SX 200 before they came. We had voicemail, full services and complete integration with all our other systems. I wanted to upgrade and get out this 20 year old tech. I told them the min. was what we have now. I walked through it all with them. The new owner - yes yes yes No problem we do this all the time. Voicemail - Did not work after install, they said we had to purchase more licenses. Keep in mind we had a full voicemail system before them Many rooms down for weeks. Either they ordered the wrong parts or said the cable was bad - Again worked before they came. One of rooms still has no dial tone - it did before they showed up 3 months ago. 911 Service did not work for about a month or so. I sent many emails that just fell on def ears about this. 711 - This is the number a def person would dial to use the TTY phone. they never programmed it!!! I can go on and on about the mired of issues we have with them I kept all of our communications and documentation as I can tell where this is going to end up. The new owner - His great defense is - "I have been in anther country for two months and new nothing about this. We went over an above for you".. When I read this - I turned multiple colors. I would steer super clear of this company. I would also recommend that MITEL take this company off thier vendor list.

    Finding a reliable phone system and getting the proper setup is tough. Accurate offered several…read moreoptions from cheap to fully loaded bells and whistles. In the end, we decided on a middle of the road package and he delivered as promised. Easy to deal with and reliable.

    Metro by T-Mobile - mobilephones - Updated May 2026

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