TLDR; they provided the wrong office address, then cancelled on me since I was "9 minutes late". After completing their forms online, they gave me a call. However, I had to call back 3 times over the course of a week to get someone to answer and set an appointment. My insurance should have covered everything, but they charge an out of pocket $150 admin fee. After finally setting an appointment, I show up at the office 10 minutes early to the address on their email footer, 1524 Independence Parkway, Suite A-1, as shown in the photo. Nobody is there. Finally, I call in after 15 minutes, and Shauna directs me to a new office location right across the parking lot. However, she says that it's too late in the day and that they'll have to reschedule my appointment. Very upsetting considering that it's impossible to get an appointment set at a reasonable time. Won't be coming back here, waste of an afternoon. read more

ADD ADHD Treatment Center - Family Practice Near Me - Plano, Texas

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Don't bother trying to call this place and expect a response from anyone. I called for two weeks straight and left three voicemails. I finally got someone to call back two weeks later and told me she didn't get any of my voicemails. What is the point in a new patient line if there isn't anyone to take calls? I even called the existing patient line and finally got someone on the phone who told me she would leave a message with someone to call and still nothing. Terrible read more

After decades of suffering from undiagnosed ADHD I sought help from Dr. Chaung. Dr. Chaung ran tests before diagnosing me with ADHD. I was reluctant to take medication so he suggested alternatives such as diet changes, exercise and a routine sleep routine. I was very happy to have a doctor who was willing to try alternative methods. I'm so glad I found Dr. Chaung. Additionally, the practice offers an email newsletter subscription with practical solutions and current information. Appointment reminders are available to be received via email and/or text messaging. read more

If we could give a negative 10 score we would. The office staff is horrible at communication. They do not understand the right way to handle billing either. Sent an email from over 6 weeks ago followed up with a phone call and nothing. We are very happy that we have left this office and doctor. Would strongly recommend never to do business with them. read more

ADD ADHD Treatment Center - Office - Family Practice Near Me - Plano, Texas

Love this place!! Sought them out after looking for a new center that was close and affordable and I found them!! They're very accommodating to schedules when making appointments and appointments are quick and easy! read more

I've been seeing Dr. Chuang for several years now and I've been very happy with the care and service I've received from the ADHD treatment center. I would recommend Dr. Chuang and his staff and the treatment center to anyone who needs testing for ADHD or ADD, they did extensive testing on me And have followed up after every visit, especially if my medication needs changing, they will check up on me to make sure that it is working the way it needs to work. If I ever need anything I can give them a call and they will return my call or I can text them and I can get a response. Overall I am very happy with the ADHD treatment center and I have recommended it for friends of mine and their children. read more

Dr. Chuang and his staff are friendly and professional. They continually provide insight into ADHD and advice to help better understand how to manage its symptoms. Dr. Chuang takes an active role in managing the medication he prescribes and changes it to fit the needs of his patients by regularly meeting with them. My life is better because of Dr. Chuang and his staff, and I can't thank them enough! read more

Dr. Chuang adjusted my son's ADHD medications in such a way that it improved focus, decreased anxiety and reduced undesired side effects. My son got straight A's that semester and continues to perform well academically. read more

I sought out a specialist for suspected adult ADHD, and after research I setup an appointment with the ADD ADHD Treatment Center with Dr. Chuang. From the on-boarding call to my visits/tests with Dr. Chuang, I have had an excellent experience and I highly recommend this practice! read more

Worst experience I have ever had with a provider. They charged my card (which they kept on file without my permission) several times without ever telling me or explaining any charges. I left voicemail after voicemail only to NEVER get a call back. When I finally demanded to speak to someone i was told "well we called you back"- which they did not. I specifically asked the doctor for non-stimulant medication, and when THE PROVIDER wrote the INCORRECT medication, I called to ask to have it changed, for the provider to tell me to come back in- so they can charge me more. I asked to speak with the Office manager several times to be denied. Absolute AWFUL experience- and they could not care less. As a mother who just wants the best for their child, I was treated like a nuisance. read more

we have only been going to this office for a short time but the staff are all amazing and Dr. John Chuang takes excellent care of my son and talks to him and not down to him like some physicians do when interacting with children, my son even looks forward to his visit. The front office staff and nurses are all amazing and never leave you waiting very long. Dr. John listens to your concerns and always asks If you have any questions. My family will continue with this office until my son no longer needs treatment! read more

Dr. Chuang has changed our lives! We had tried 12 THOUSAND dollars in therapy to try to help my daughter with all of the issues she had been having. After spending over an hour in our initial consultation with us, and the testing that we did that day, Dr Chuang was able to come up with a plan and set it in place that day. We will forever be grateful for Dr. Chuang! He gave my daughter the ability to reach her potential. I drive 40 minutes from Bedford for my daughter to see him and I wouldn't change it for anything. read more

I am *so* happy with the care/treatment my son gets here. They were really receptive to my concerns about stimulants and offered an alternative drug that has just been amazing for him. It's a night and day difference! The doctor is so amazingly friendly and pleasant. I also appreciate the virtual appointments. Total game changer for us! read more

I could not be happier. I had a previous experience with another doctor and felt like they prescribed so many medications. Dr. Chuang is VERY professional and only prescribes what is necessary. He is very easy to talk with and has made a tremendous difference in my children's lives academically. I would highly recommend this practice. read more

It's so annoying how hard it is to actually schedule an appointment with this place. Been trying to call for the past 5 days, and it goes to "office is closed" any time after 12 PM (what the hell) while also just not answering and being unavailable in the morning. Good luck. read more

Dr. Chuang is a very attentive, informative, genuine doctor. I've had nothing but great experiences here with him and the rest of the staff. I highly recommend this practice for both adults and children with ADD and/or ADHD. read more

This office is very malleable to your schedule when it comes to appointments. Prescriptions and testing are easy, and the staff answers any and all questions you may have to make your time more manageable and worries lessened. read more

We have been going to see Dr. Chuang for several years now, for my son's ADHD. He is a wonderful doctor and has helped my son get on track with his focus in school. In 2020 we have had online appointments that are easy to log into and so helpful during this time. I would definitely recommend the ADHD Treatment Center. read more

Dr Chuang and his staff have been truly helpful. I've always felt comfortable and the help and guidance I continue to receive from Dr Chuang has been a huge benefit in my life. It was jarring to learn as an adult how my diagnosis of ADHD, however, Dr Chuang took all the time to explain and inform me on my test results and excellent advice on treatment. Changed my life for the better. I'm very grateful to them. read more

Dr. Chuang and the ADD/ADHD Treatment Center have truly changed my life. I was diagnosed at age 20 with ADHD and after receiving the proper treatment and medication, I have become much more efficient and seen an overall happiness in my life! I would 10/10 recommend the ADD/ADHD Treatment Center. read more

Dr. Chuang is a great listener and very caring as well as being very knowledgeable about ADD meds and all their potential uses/side effects. We have been coming to him for several years and the center has been an absolute Godsend for our family. Prior to coming to the center we had seen several pediatricians, no of whom could really finess the medications to meet our kids needs. Have recommended to several friends who have also been very happy! read more

Based on the reviews, we decided to have my son tested here for ADHD. Plano is an hour away from us without traffic (so usually an hour and a half drive because traffic is ALWAYS bad). At the beginning, everything was great. Once he was started on medication and it stopped working, Dr. Chuang would just up the dosage. He finally maxed him out on the first medication and then switched to another medication. He has upped his dose on the 2nd drug also. We are now on a new box of the same medication and same dosage and now my son has a rash and developed an allergy to the medication. Due to the nature of the drug (narcotic) I did not want to stop him cold turkey over the weekend without the doctor's consent. My husband left a message with the answering service and we never heard back. We have paid this office way too much to not be responded to when we are having a problem. They never answer the phone when you call during normal business hours either. We are taking his test results and his PCP is now going to manage his medication. When you're dealing with something as sensitive as this and you have your 6 year old on narcotic medication, you would assume you would be able to get answers....you don't get that here. Very disappointed! read more

I have always struggled academically growing up in my young 25 years of life, but I thought I was just a slow learner. In reality, I grew up in a Hispanic home where we really didn't go to the doctor unless we needed stitches, so there was not a lot of information exposed to my parents on the seriousness of ADHD/ADD. I can recall it like it was yesterday......I was in the 6th grade and I was reading To Kill a Mockingbird listening on following an audio book recording when suddenly I snapped out of it. I caught myself reading the same paragraph 3-4 times because I absolutely 100% could not gather my young thoughts and focus on the task at hand. While the class continued on I was way behind and just flipped the pages forward to catch-up. At the time I obliviously did not care or think of what just happened because I was so accustomed to my way of thinking, it was normalized to me. Dont even get me started on college, I am not ashamed to say I struggled more than my peers did, took calculus 3 times before I passed, and barely graduated with a 2.25 GPA (TXST's finest). Fast forward to 2018, the words "ADD/ADHD Adderall, Vyvanse" all have negative stigmas attached to it because of one biased article, TV show, doctor etc. People, its simple, not every person is the same. Not every case is the same. Not every medication is the same. DO YOU OWN RESEARCH. Once the steps above are complete, as a mother, father, guardian, fresh out of college millennial like myself, go see Dr. Chuang. If you think theres a need, they have answers. My experience was very thorough and in depth, a couple tests were ran, many question asked, blood drawn etc etc. This place is the real deal, no I was not paid to say this or write this review, I am passionate about helping others like me. So if somehow my review crosses your path and helps you understand ADD/ADHD better, I am satisfied. Maybe my life would've been different if my parents explored this beautiful gift of ADD/ADHD treatment as an option for me as a child? Since visiting and sitting down with Dr.Chuang, my productivity and efficiency has increased 100%. To be clear, medication for ADD/ADHD is a TOOL, not a crutch. Again, God did not create every single brain the same way like those Ford trucks. Everyone. Is. Different (beautifully). read more

I was looking forward to going to this clinic, with the mass amount of positive reviews. The experience was "okay". The facility is very dated and old. Missy was great and seamless in her customer service. I chose not to proceed with service, because I had a strange feeling about the cost associated with each visit. I did confirm they were in network with my insurance, as I was anticipating a normal co-pay. When I received my EOB, it stated that I should have only been charged my $30 co-pay. When I called the insurance, they stated that because the provider has signed an agreement, the patient can not be billed for any difference. I called the office and spoke with a Fedaa. She explained to me that they charged me codes that they did not bill to the insurance because they knew it would get denied. The insurance explained to me that every code has an allowed amount, and the patient can not be charged the difference based on the agreement between the provider and the insurance company. Fedaa was not pleasant, and obviously getting unsettled by my concerns. I've decided to allow my insurance to progress in the potential fraudulent investigation. I would recommend this place because it wasn't horrible, but check your codes being billed. Check your EOB's and ensure your aren't being billed for something insurance never received. The insurance rep informed me that was outside of their agreement and is considered fraud. read more

I really love the staff and Dr Sandip they are wonderful and helpful and Dr Sandip is very thorough in explaining of the diagnosis. This is the best doctor I've seen for my current issue and I would definitely recommend this doctor and I'm pretty picky about doctors I choose. read more

I have been coming here for over a year. My son and I both see Dr. Chuang. This is hands down the only place I would recommend if you or your child has add or adhd. I had taken my son to different doctors and he never was given the right medicine. Doctor Chuang is caring and listens to you. I highly recommend this office. read more

We have had a great experience here with our son, who has seen several different docs and therapists to address his severe ADHD. This clinic is patient, understanding, and very thorough. I highly recommend this facility. read more

Get place I Love Dr. Chaung. Great staff and great place to get help for ADHD.

Got tested quickly. Both my kids are ADD & ADHD. Got on the right meds on the first try. My kids couldn't be happier. Now they love going to school as before not so much. They went from failing assignments to 100s lowest grade was an 84. I am blessed and love our doctor and the staff is very friendly thank you so much read more

Dr. C is awesome! He is not pushy with a treatment plan and really gives you all your options. He is supportive of a conservative or an aggressive treatment plan, which ever the parent favors. I brought my 5 year old in when she started having trouble in school, and we had exhausted all of our options. He was very kind and caring and really took the time to listen and educate our family about ADHD. We have since placed my daughter on a medication and it has worked wonders for her! She is excelling at school and even my daughter will make comments to me about how she feels so much better when she takes her medicine. I caution all about bad reviews about medication, etc. If you stop and think about it I believe people are likely to write a bad review vs a good one. Dr. C provided us the education and tools which allowed us to be fully informed and empowered us as parents to make a decision about our child's care. I have true peace of mind knowing I made the right decision for my daughter and she has a great doctor that really took the time to listen to her needs. read more

If you want help for you child or yourself, please go here..staff and Doctor are wonderful and my child has instantly improve his grades and his self esteem has improved..I was to a skeptic until the first day back to school being diagnosed and starting medication he got his first good report ever from school..I wish I hadn't been so stubborn for so long and help him years ago... read more

Dr. Cheung and staff took all nervousness from our daughter when she became a patient at the ADD ADHD Treatment Center. She struggled with her high school classes and always felt defeated and nervous. She also suffered from severe anxiety. Dr. Cheung spent time explaining ADHD and gave her encouragement and positive input. She began treatment for ADHD in June. She began her Freshman year of college in August. The girl that struggled every day to stay focused has excelled and was placed on the Dean's List and missed the Chancellor's list by 2 points. Don't wait to have your child tested if you have any concern that they could be suffering from the effects of ADD/ADHD. Not only is our daughter focused, she was able to stop taking her medicine for anxiety. Thank you Dr. Cheung and staff for opening a door to a life we never dreamed would exist for her. read more

ADD/ADHD is not just about bad focus or poor work performance, it's relationships with others, anxiety, mood, and many other things that can affect quality of life, the treatment here is truly life changing, if you think your work/school and home life is affects by ADD/ADHD, look no further, this is the place to be read more

Constant issues with getting medication refilled. I am constantly having to have follow up phone calls to make sure my son's medication gets filled. More than one occasion we have run out of medicine because they don't call it in in a timely manner, and that's with me calling in the prescription with 5 days left. read more