I've been going to Dr Cook for 27 years and he's the best very conscientious and personable he…read moreknows what he's doing and his staff is wonderful

Dr.Roufeh has been my pcp for years and is The Best! He…read morespends time with you, listening, reviewing your records & giving you the best medical care. He is straight forward and funny! Followed him from Denton to Plano years ago. The staff is awesome too!

If I could leave less than 1 star I would for customer service. They don't even have a local # you…read morecan call. All calls handled from Cali by rudest most unprofessional people. Chewing gum, having headset turned down so low, can hear heavy breathing and eating. WORST experience

Worst customer service. Dr no showed my appointment and was told that I was sent a message "on the…read moreapp"

I've never been treated so disrespectfully in a medical office. The receptionist was incredibly…read morerude, cold, and outright mean. She spoke to me with attitude and made me feel completely unwelcome. Patients deserve basic courtesy and professionalism. this was unacceptable.

Best Doctor! Super professional and very knowledgeable. They're an amazing team and I felt like…read morethey met my medical needs.

I have had the great fortune of having Dr. Ranjan as my primary care doctor for many years. She…read morecares for my entire family as if we were her own. She is a wonderful, caring physician. I hope to continue having her as my physician for many years to come.

Dr. Ranjan has been my family's physician for over 5 years. She is most definitely family oriented…read moreand takes time with her patience. As a parent herself she understands how important it is for families to all be able to go to one place and be treated by the same doctor. I will follow her wherever she goes in the DFW area! To have a doctor know you by name, answer your emails, is on top of prior authorizations, and does not ask her staff to do anything she won't do herself speaks volumes about her as a person! I promise you this is a doctor we all wish for and she will not fail you. Don't just take my word for it; go see her!

We have been very pleased with Dr. Hewitt. My husband has had several issues and Dr. Hewitt has…read moreworked closely with him to determine the right medicine and the root cause.

Jeff Shadle never did diagnose my low testosterone and he diagnosed but ignored my Bell's palsy…read more And no Amy I have not been a patient for several years but I want to continue to warn other people not to go into Jeff's office because he doesn't know what he's doing. And you're even worse! You and your office give really terrible service and you come up with snarky answers two people's valid complaints. There is a special place in hell for people like you and Jeff.

June 12, 2015…read more Premiere Healthcare North Texas Dr. Jeffrey M. Shadle I went to Dr Shadle's office for my annual physical June 11 of 2015. I arrived at 10:45 a.m. for my 11:00 a.m. appointment. I scheduled this appointment three months prior to the actual date of the appointment and I reconfirmed the appointment on June 9th on the Premiere Healthcare automated e-mail I received. When I arrived at Dr Shadle's office, the waiting room staff was downright rude to me. I asked where Dr. Shadle, was since I fasted for over 14 hours for this appointment. The response I received regarding his whereabouts was "He had stuff to do" To Dr Shadle's waiting room staff it was no big deal that I fasted for 14 hours prior to my appointment, they didn't even try to get me to someone that could draw my blood. Dr Shadle's staff did try to reschedule for two weeks later on June 25th, but I indicated that I would be on vacation. This for an appointment I already scheduled three months prior to this date. The next available appointment according to their staff was six weeks out. I indicated to Dr Shadle's staff that "I was firing Dr Shadle as my physician". I require a Doctor that actually takes his patients health seriously, not a doctor that "has other stuff to do". I again asked for a real reason, Dr. Shadle, wasn't in the office (I had just driven 45 minutes in traffic to his office). His staff reiterated that "He had stuff to do" . The Premier Healthcare Staff further berated me for not having a cell phone (I do have a cell phone, however, I have provided my Work and Home Phone numbers, I would hope he would make a vigilant effort to contact me since they are canceling an appointment. Contact me on my work number during work hours and home phone during before 8 a.m. and after 5 p.m. hours). I am vigilant about taking the required medication and always following my doctor's guidelines regarding medication and making sure I attend all doctor's appointments as scheduled. In my entire life, I have never had a doctor or dentist or orthodontist or doctor of any kind, for that matter, cancel an appointment. Dr Shadle's didn't make a vigilant effort to notify me 24 hours before my appointment that, Dr. Shadle, wouldn't be in the office,

Gina is a fabulous PCP and partner in wellness! She really listens, cares about her patients, and…read moreis very evidence based in her care. I'm very picky with my healthcare providers and I've changed PCPs 3 times before. Gina is the best of the best! The front office is very friendly, the office is comfortable, and they've always been on time for my visits.

Customer service is always on point. Dr. Quon shows care, compassion and support through the whole…read moreexperience, whether it's weight loss plans or primary care. The clinic itself is not your typical clinical setting. It boasts of style, elegance, and of course cleanliness. The modernized design is meant to be more inviting and comfortable than your regular doctor's office. I will continue coming here for my appointments for sure!!!

Dr. Yan Li is professional, friendly, and saved my fingertip! I'm grateful for the treatment I…read morereceived on short notice. The compassion and ease of communication is why I trust my health to him. I've gone to Dr. Li for a multitude of ailments since moving north seven years ago. He takes care of my entire family, me, and my boyfriend. We recommend and trust his expertise.

First off, setting appointment is horrible. The person's English was not that great. then we…read morecommunicated using text messages. I said want to see for my hair loss through text message. But they scheduled me for physical check up. I said no, I stated in the text I want to go due to my hair loss. The person obviously could not read my text messages. Then, they tried to charge me $240. I said my copay for PCP is $15. My insurance card actually said DO NOT Collect payment at appointment time. After looking at her computer, looking again, she finally let me not pay and said billing would send me an invoice. saw the nurse, she took one look at me and said we don't treat hair loss or menopause symptoms. She can refer me to dermatology or OB. that's it. 1 minute of her time. Who saw a doctor or nurse for 1 min? she gave me a piece of paper with derms names and phone numbers on it, presumably so they can collect referral fee from the derms. Then when I was inside treatment /consult room waiting for the nurse to come, the receptionist came to me and said "I was able to see, yes you are supposed to pay $15", she brought the payment machine with her. I paid. Whoa, I've never been to a doctor practice who would even chase me to the treatment room to ensure I pay. If they don't treat hair loss, why bother making me come to their office. The receptionist in the beginning, could just say we don't treat hair loss or menopause symptoms....don;t have to schedule an appointment with me. I wasted money and time coming here

I've been a patient of Dr. Bergman for over 16 years, and I can honestly say she is one of the most…read moreexceptional physicians I've ever encountered. It's rare these days to find a doctor who not only remembers your history but genuinely cares about you as a whole person and that is exactly who she is. Dr. Bergman has walked with me through some of my most challenging medical moments over the years, as well as my victories. She always takes time to listen, never rushes appointments, and treats every concern with compassion, patience, and thoroughness. Her clinical judgment is outstanding, and her ability to explain things in a way that makes sense has helped me understand and manage my health so much better. What I appreciate most is that she treats me like a human being, not a chart number. You can feel that she truly cares about her patients, their families, and their long-term well-being. In an era where medical care can feel rushed and impersonal, she remains a shining example of what healthcare should be. I am incredibly grateful for her continued support, dedication, and consistency over more than a decade and a half. If you're looking for a primary care physician who is knowledgeable, compassionate, and truly committed to her patients, I cannot recommend Dr. Bergman enough. She absolutely deserves every star -- and then some.

It's a shame. They Don't Care. The front office might as well be in China because they don't…read morereturn calls for days! Communication is key but not at this office. Don't recommend.

Dr. Caire is literally a life saver. She takes the time to get to know the whole patient, and…read moretreats you as a person. I have never felt better, and it's because of Dr.Caire. I wouldn't hesitate for a second to recommend her!

Dr caire is the one Dr that helped me. Wish I could get in to see her again. I'm really hurting a…read morelot but don't have insurance now . Wish she would call me. Sheron sheffield. 6823338489