Very friendly. Every kind of tea you can think of. Tea is delicious! I will definitely be going back to try new flavors.

I had never been in an Adagio Teas shop until just recently. I'll admit, I was a bit underwhelmed - not by the quantity of tea items they have, but rather - the quality of the products. I left empty handed this time - as even the way the store is set up feels cluttered and overstimulating. Staff were very helpful but I think as far as quality goes - I may stick to my local whole loose leaf suppliers. I will say, the store was very colorful-- I will give them that. read more

Jay C were exceptional kind, very professional, patient and knowledgeable about the teas that I want to do iced tea. She knew how to help everyone even when the store got crowded. From Phyllis read more

Adagio Teas - Coffee & Tea Near Me - Naperville, Illinois

I'm so glad this tea shop exists. Being pretty sick, I've been going through tea like crazy and these can't be compared to grocery store teas. So much better. I purchased 4 bags and then got 1 for free. I've loved every one that I've tried. The flavors are really bright and taste great whether hot or cold. The store is very well organized and very customer friendly. I loved the helpful service though. Will definitely return when I run out of tea again. Which at the rate I've been going, won't be long read more

As a romance writer I am always looking for book swag that means something. I have blended over 50 teas for my books and events. When they are purchased 5% goes to the applicable charity I've chosen depending on the book's subject, My readers love the diversity of flavors in all ranges of caffiene or decaf. Quick shipping in safe packages. read more

Adagio Teas - Coffee & Tea Near Me - Naperville, Illinois

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Adagio Teas Naperville IL knowledgeable and friendly representative, Laura, who went above and beyond to find me a discontinued tea flavor 'chili lime green." Although disappointed that Adagio has discontinued this flavor, Laura found me the remaining stock. Thank you, Laura. I will always purchase Adagio teas. read more

We loved this tea store! The salesperson was very friendly and knowledgeable. They have a large selection of teas, pots and mugs. A perfect store for every tea lover. We are glad we found it! read more

Can't beat the selection of teas and accessories. I like how new items come around without getting rid of my favorites. Prices are good too.

I LOVE this store and would highly recommend stopping in. They have an incredible variety of teas and I had fun trying a spicy one :)

They have an excellent variety of tea and flavors along spices for mulling and accessories. Great gift ideas.

What a great place. I was just wondering about the streets when I found this place. Since giving up coffee, tea has been my drink, all sorts of teas. I was delighted to find a place with all different sorts of tea varieties: green, black, herbal. You name it. It reminded me of the old day in Teavana before Starbucks bought it and sent it to the ground. I left with 3 bags of loose leaf: gyokuro, golden tumeric and chamomile. I can't wait to try them. Highly recommend this place. read more

Wonderful Store! The employee helped me find everything I needed and gave some amazing recommendations for tea, and even gave the option to try a sample. I will definitely be going again! read more

The BEST! They helped me pick the best teas and even threw in some samples. This place is every tea lovers DREAM!!

Great service...so many options. Very knowledgeable. I definitely would recommend this vibe of an establishment

I came here while visiting some friends after checking out their website online because they normally offer private tea tastings, but I believe they are not currently offered due to the pandemic. Would have loved to try that, but it's understandable. Not only is the selection in this shop VAST but they are almost exclusively loose teas, which is incredible. There is such a wide variety of teas available it can honestly be a bit overwhelming if you don't come in with a mission. However, they do offer many different variety packs of ~4 teas with different themes ranging from different world regions, types of tea, holiday specials, ~vibes~, and even zodiac gift boxes. You will definitely be able to find something you like here. Not sure if you're ready to take a tea home? They allow you to smell the teas (in the boxes above each tea on the shelf) as well as order a cup (hot or iced) of any tea in the shop to go. The staff are also very knowledgeable and happy to help you choose! In addition to the tea itself, they have plenty of great tea accessories like tea sets, thermos, and even a shelf with fresh spices on offer. I was absolutely delighted to come visit while in Naperville and would definitely come back again when I'm in the area (and likely purchasing more online). read more

Adagio Teas - Inside - Coffee & Tea Near Me - Naperville, Illinois

Great first visit, large selection of teas and the associate was very helpful. Overall lovely, peaceful atmosphere. So glad I stopped in!

Came here today while wandering in Downtown Naperville. Been drinking more tea lately and came in to buy some for my walk along the river. Had the apple chai, I believe. Was very flavorful! The woman working was very friendly as was the other fellow patron! All had good suggestions for purchases. Such a huge selection. Definitely your one stop shop for tea. I can't wait to go back!! read more

Wish I could of choose no star. Today I walked in this store we did not get a greeting. 3 woman sitting to busy talking to each other. Never one word was spoken to us. So we walked out. U refuse to spend my money in a snooty store. read more

The best tea in the town ,great price and a lot of choices specially the classic one.

Wow, what a selection of teas!! This was my first time here and it did not disappoint. The woman behind the counter (Cade?) was extremely helpful as I need to stick with decaf or very low caffeinated tea. She was knowledgeable and friendly and directed me to what I hope will be some new favorites. I highly recommend a visit to this shop, especially on a rainy spring day like today. Enjoy read more

Stopped in here for a quick moment and was not expecting the expansive selection of teas! I ended up finding a sweet black tea that was DECAF!!! (Finding decaf black tea beyond English Breakfast has been difficult for me). The woman who helped us was incredible, and very kind. So thankful to have found this place. My work mornings are so much nicer with the decaf vanilla tea replacing the hotel-stashes of English breakfast I've been having *Side note: if you enjoy milk in your tea, you'll have to bring your own. Little sad they didn't offer the option, but I'm not sure how popular that is in the US. read more

Adagio Teas - Vanilla Decaf Black Tea - Coffee & Tea Near Me - Naperville, Illinois

I accidentally wandered into this store and absolutely loved the variety of teas. the staff was very helpful and friendly. definitely a fan! read more

The staff are friendly and patient assisting customers with all their tea needs and questions. We will visit again soon.

Awesome tea store with an awesome selection of gifts at a great price. Two things for me really set Adagio apart from other tea stores. First, they offer many decorative tins and boxes of a wide variety of interests (season based themes, city based themes, astrological signs, tv shows, comics, etc.). Second, they have tons of different tea blends in addition to the normal selection of high quality loose leaf teas. This makes Adagio one of my favorite tea stores although I wish there was one closer to me! Oh and by the way, the teas are delicious! read more

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1st time visit to Adagio Teas in downtown Naperville staff was friendly and very helpful. I came in looking for a certain tea and was directed to it right away. They have a faint selection. I almost like if they don't carry the tea you are looking for then no one will have it. The only thing I would do difference is they had 2 hot teas already made up to buy. They should give out free samples. You want tea go check this store! read more

Helpful staff, went in for a secret Santa and was surprised the prices were pretty affordable! Was disappointed when I tried to peel off the price tag and saw that the box I got is likely a year old since it was marked down at one point and now it's full price again. I know nothing about tea but I feel like year old tea maybe isn't a great gift. Feeling kind of weird about it now. read more

Adagio Teas - Tried to hide the price from the recipient and discovered a covered up clearance price! - Coffee & Tea Near Me - Naperville, Illinois

What an amazing variety of teas! I stumbled on this delightful tea store and couldn't resist going inside. the staff was super friendly and helpful. I have been casually looking for black strawberry tea for YEARS and was greatly pleased to have found it here! I bought the berry sampler and thoroughly enjoyed each flavor. I will definitely be getting more! read more

I am not an avid tea drinker. Let me start by saying that. I frequented this business on the morning of Tuesday, December 15th. The sales associate working was very helpful and seemed to be welcoming and offering her assistance to all that were shopping there that day. Being new, I was more interested in just browsing but did buy a box of the throat tea per a friend's recommendation. When I got home, I noticed that there were also two samples in my bag. I was excited to see that. I have now tried both and LOVE them. I will SOOOO be back soon and am anxiously looking forward to purchasing more Adagio teas! read more

Unfortunately, they had no desire to take care of a new customer when they made a mistake. They added four sample packs to my order instead of one and refused to credit me. I will not return as a customer. read more

I haven't been in an Adagio store for a number of years. I was happy to come upon the store in the Old Orchard Center. The sales consultant was friendly and helpful. I picked up a few gifts and something for myself. read more

My wife & I came across the Adaigo Tea store almost by accident. I was a Tevana tea drinker, but this store makes far better varieties of tea where you have the advantage of not only sniffing but tasting their freshly brewed teas. I loved their setup where you can pick a tea and they will gladly brew a small sample cup. The staff is very friendly & helpful. The tea I took home is wonderful, EXACTLY like I sampled & at a reasonsble price. We will definitely come back! read more

First time in this store and learned so much about Tea. Chloe is very knowledgeable about all the teas and gave us suggestions based on our dietary needs. We bought 5 different flavors of loose tea! She explained the best way to make loose tea. Definitely hooked ! read more

Love all the different kinds for teas. A lot of great flavors. The staff is always friendly

This is such a nice shop with amazing customer service! I'm so happy with my purchases!

The teas are very good. But I had a conflict with an employee there. I'm ok with ordering tea online, and I also let them know about the issue I had with said employee. I don't know if it will get resolved or not. But the tea itself is good. Customer service is sketchy hence the 3*. read more

After my initial review, I was contacted in short order by the home office, who regretted my experience and wanted to improve both my impression and their service (especially since they had just opened). They actually asked me to return and "secret shop" for them. I'm glad to say that I can only say good things about my return trip. I was helped by Julie, who did all the things that had been lacking on my first visit as far as explaining the store, and was very friendly besides. She also pointed out useful information such as the different steeping times and temperatures on the bags (which will affect the flavor of how the tea "blooms"; I knew this, but she said that many people are surprised to learn it. In any case, it's good that she pointed it out, as it might go unread on the bag.) My boyfriend and I roamed around, sniffed various canisters of tea, admired the styles of teapots and glasses, and finally bought a few varieties (white peach and honeybush apricot). I'm sure we will enjoy them as the weather gets colder, and now that I've had a better experience, I'm sure I will enjoy Adagio again as well. Props to the management for addressing customer dissatisfaction and making it right. read more

HOLY CRAP. I was downtown Naperville with my parents and I had wanted tea after our Hugo's dine-in. I went to one if the three downtown Starbucks locations only to find it complete with a line of 20 people. I said forget it and we headed across the street to Adagio Tea. I had expected it to be a mix between a Starbucks & an Argo Tea, but it was more like a Teavana, but with drink service! I could have screamed when I walked in...Did I? I am a tea fanatic and was enthused when I saw all the tea lined up along the walls allowing you to hold them up, look at the leaves, and best of all, smell them. Teavana allows you to smell them, but you are smelling them from the bin that people purchase from. PEOPLE ARE STEALING YOUR TEA FLAVOUR WITH THEIR NOSES! Okay, so they aren't, but I'm not fond of the idea. Plus, it's kind of like being that jerk at the ice cream store, "Can I smell this one? Okay, now this one...No, that one again..." My parents know I'm all about tea adoration and kind of joined in on my enthusiasm by asking the guy who worked there, Jordan, endless questions. However, he handled it like a pro and got my parents what they needed. That is the kind of job I need. Damnit, Naperville, you WOULD put in a tea shop as soon as I leave. I love sharing the wonders of tea and I think people who don't like tea, are not drinking the right kind...go here, you will find your kind. I believe if you ask for a free demonstration, you receive a tea on the house... The selection of teas is stellar and they have seasonally flavoured teas that I hope stick around for more than just their dedicated season. I ended up getting CocoMint Green, which is a fantastic dessert tea as well as a great tea to wake up with. The prices are so solid. A huge bag of loose leaf for $6, it will easily last 35+ cups. I cannot wait to go back here. Definitely try it out if you're tea experienced or have never seen loose leaf tea in the flesh! read more

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This review reflects my experience for the Groupon Tea Tasting. These five stars are fully deserved. The decision to purchase the $32 Groupon for a tea tasting for 4 was purely an impulse buy, but luckily it was an impulse buy I do not regret. Originally, the deal included 3 tea tastes and 4 teapots to accommodate the 4 tea tasters. Unfortunately, I was lacking 2 friends but the Adagio was happy to provide an adjustment and offer us the opportunity to taste one extra tea and still take home 4 teapot/tea cups. I am not an avid tea drinker, but I do prefer unsweetened tea over most beverages. The lady who provided the tasting was very knowledgeable on this subject. After this tea tasting, I now know a bunch of random facts about the tea I drink. I mostly realized that I have been drinking really cruddy tea all my life. She even let us try an additional flavor of tea on top of the 4 originally provided. The complimentary teapots and teacups was the perfect souvenir. I am going to look so sofisticated with my shiny new tea set. read more

Adagio Teas - Make like a leaf and teaaaaaaa - Coffee & Tea Near Me - Naperville, Illinois

A friend and I came in for the tea tasting/class and were impressed. The host was knowledgable and clearly has a love for tea. It was great to try different teas and learn about different types. The selection of teas here can be overwhelming. Thankfully, you can sample teas before making a decision. Teas come either in teabags or loose leaf. Make sure to check in for your free cup of tea! read more

Adagio Teas - So many teas! - Coffee & Tea Near Me - Naperville, Illinois

I will now be a regular. The girl working there was welcoming, informative, and gave great suggestions!