Great location and the Optometrist provided best in class service. I got an amazing fit for…read morecontacts.

they never answer their phone. the message will say they are closed give the bus. hours and you are…read morecalling when it says they're open. They don't let you finish a sentence, just want you gone when they realize you won't be buying glasses from them at grossly inflated prices even relative to other grossly overprice optometrists, they lose all interest in you. your prescription will be written wrong, by someone other than the dr. you will wait 2 weeks for an answer to getting it corrected to what they told you what it was at your appt. then will write it even further from it and ignore you indefinitely when you ask for it to be corrected a second time. Oh, and they will throw in needless scans at over a hundred dollars that insurance will not cover and not tell you they are doing them or charging you extra out of pocket. Very unscrupulous, totally profit driven, only there to sell glasses at unethical profit margins and bolster the bill through adding on expensive procedures without mentioning or explaining, even though you just had them done and they saw it in your records. many good places to go, I would highly recommend avoiding this business, because that's what they are just a business, they remove the 'care' from vision care.

Quiet, calm environment, professional staff. I have been…read morecustomer here forever and have always been satisfied with service and products. Just starting out with Dr. Kresnak this year, he is very knowledgeable and thorough . Previously Dr. Davis and Dr. Sokol were my doctors and all of them provided great care.

I feel I receive quality care. I would recommend GR Eye Care to my family and friends and will be…read moredoing so!

I have always loved your ads and known many of the people in them. I was 70 in August and I wanted…read moreto be in one of your ads. Recently I was sent to an opthamologist and then to a retinal specialist and discovered that I have wet macular degeneration. I have had two treatments so far. I am a great reader so I have been depressed ever since I found out. I think I would look good in one of your ads. I am on facebook ifb you want to see what I look like. Thank you. Jeanne MacDonald.

Great selection of eye glasses! Professional staff with many years of experience. Very willing to…read morehelp you find what you want or need. I am an adult who needs a small frame and who likes the Silhouette frameless glasses. They were able to duplicate an old pair! Highly recommend!

We are so thrilled with the service and friendly staff! With a family of 3 busy teenagers, we…read morehave forgotten to order contacts, etc..... and the staff and doctors have gone above and beyond to accommodate us and help us out!!! We couldn't be happier and highly recommend this practice! We are huge fans!!

I decided to give Sight a try after finding it next to impossible to get an appointment with my…read moreformer eye doctor. I'm glad I did. I am a squeamish patient, and the doctor here knew just how to handle my issues. I hate getting my eyes dilated, and when she did it, it was no problem at all! They have a nice selection of frames to choose from as well. And they answer the phone and respond to any issues quickly and professionally. I have been a patient here for a couple of years and have gotten two pairs of eyeglasses here. Highly recommend them.

A chic, modern boutique with wonderful customer service! The appointment was thorough,…read moreprofessional, and friendly. I felt heard and understood. Many cute frames that are fully covered by most insurance plans, as well as higher end frames.

Friendly staff in a new location…read more Dr. Moleski merged his practice and left the location he had been in for 24 years. I feel like I get thorough and expert care when I come here. Would recommend them to others.

Doctors are great, but the admin and operations leave much to be desired. I've been a patient for…read moreyears with my family, and every time one of us comes in (recently within weeks of one another) there is a huge issue finding our great VSP insurance info (seriously -- we have a great vision plan). I called ahead to prevent any trouble when my son went by himself--yet, he left without a prescription for his new glasses and they had turned him away not able to find insurance info. I had called ahead THAT DAY. Now I'm am trying to obtain a copy of said Rx so he can get glasses elsewhere. It's been a week since Person A said she put it in the mail. Today Person B said the Rx can't be sent yet because it's not signed by the doctor... it's time to move on, unfortunately.

Great service, Friendly staff and great selection of eye wear. Got our new glasses within 2 weeks.read more

Excellent, caring & professional staff. They take their time. I've had other optometrists make me…read morefeel very uncomfortable, but not here.

Amazing business! The service and atmosphere was amazing! The staff is beyond friendly and I have…read morebeen going here for years and have never had a bad experience. The doctors and staff members are more than qualified and experienced. Probably one of the best doctor's offices I have ever been to. I would highly recommend. Amazing prices on eyewear as well. 5 stars for sure.

Spoke with receptionist 'Amber'; before asking my name she immediately violated HIPAA by sharing…read morethe names and birth dates of other patients. She then asked for my full social security number, when i questioned her about the need for my full social security number she confirmed it was not needed. Either remarkably badly trained, or actively committing identity theft - either way breaking HIPAA laws by sharing patient information.

I am wildly unimpressed with this facility. The staff is overwhelmed with work and that NEGATIVELY…read moreimpacts the patient care. I have very bad eyes and unfortunately have to come here. I don't have many choices when it comes to retina specialists in the area. Doctor Korot is very knowledgeable, but did not spend a lot of time with me. This was hard as a patient. I get other patients might have more urgent needs, but if I waited over two hours to see you because my retina is detaching, I'd appreciate better "bedside manner." Annual check ups matter too!!! If I could get a referral to a different doctor, I would change offices. Second reason I do not recommend this office: my appointments have been canceled last minute, and rescheduling is damn near impossible. I can never get anyone on the phone! The folks who do take calls don't work in the office and have to leave a note with the office. It took over five times for me to call and leave a message to get a returned call! Again very frustrating from the patient side. Finally, paying a bill is more difficult than it should be. You get the bill in the mail with a number to call. But guess what? The operators say the office is busy and they'll "call you back." I'm not sure what else can be done, aside from going into the office to pay my bill. I would argue that you have to go to the office to schedule and pay bills in person because the phone and email do not seem to work. Please do better, retina specialists of Michigan. You can hire more people to help with admin work, this might actually help patients.

Doctors are the best, wonderful, can do painless eye injections. But when it comes to attempting to…read morepay the bill, it is a nightmare. If the doctors were not so good I would leave this practice. Who would imagine paying a bill would be difficult? Paying online was supposed to work but it did not. When calling, first you get an artificial assistant that frankly I first thought was a real person who did not know how to listen, but no, it was AI. Eventually I got a real person who said I would be called back by a biller. Never happened. I called at least 3 times. I don't drive but I may have to get a ride and go there in person to pay my bill. I am so frustrated.

I called as a new patient to make an appointment. The woman on the phone was unbelievably cold…read moreand rude. She took my info and said she would have scheduling reach out to me to make an appointment. Normally doctor offices will give you a time frame on how long it will take for someone to get back with you but she would give me no time frame at all. I asked her if it would be a day or a week and she said another office recently closed their doors without notice and they were currently trying to reschedule "thousands" of patients. I asked her if I should be looking for another eye doctor and she repeated that someone would reach out to me and then abruptly hung up in my ear. The rudeness and unprofessionalism of this office is OFF THE CHARTS!

Dr. Boss is amazing. He is an extraordinary doctor and I felt so fortunate to have had the best. He…read moredid excellent work, wonderful care, personal attention and kindness to me before and after my surgery - exceptional! His staff in the Holland office, as well as the Lake Drive Surgical center was outstanding.