Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

I can't believe this company has high ratings... I dropped my car off and walk back home .. they…read morehad my car from 10:30 till 7 pm... He had to drop it off which was fine. The results where terrible... Only the front seat and not really good on the dash just l9ked dirty...then the back seat nothing touched but he wiped the seats down but not all the way....mates were clean but not the drivers side. Still muddy.... The back he didn't wipe the headrest and there was dog hair still on the top of the car he didn't vacuum at all.... He didn't get in the crevices like spoken about on his website..... Didn't bother wiping the headrest or the trunk of the car was dirty.... Needlessly to say it was a lousy job.... I left my car there for 8.5 hours... His excuse was he was by himself but I did make an appointment.. They wanted to correct their mistakes by giving me a wash and wax.... They corrected the interior detailing but the wax and wash again was not up to par. The son Kevin said he could get that done in 30 minutes after he already had my car for 5.hours trying to correct the interior detailing.... I paid $550 dollars with a certificate I could give someone or use it myself.... I don't know anyone besides my son and he doesn't want it .. I don't want to go back to this lousy company and will let everyone know it's terrible. Terrible service and a waste of time

Mike from MRG Mobile Detailing arrived on time, worked diligently for a few hours and now my 2005…read moreJaguar is gorgeous. I honestly had no idea it could look this good. This was well worth the money and I will be doing it again as needed. I will let these pics speak for themselves.

I contacted 4 detail shops through Yelp to get quotes for my wife's 2018 CX-5. I was asked 9…read morequestions, and then given a quote. Here's the quote from MRG: "Here is my price estimate: Price Estimate $290 flat rate" I accepted the offer and we scheduled for 9 days later. The detailer arrived at my home on time, but right off the bat said, "oh you have a dog, there is fur and mud, it will be $50/hour extra." I protested the last minute price change and he offered "well I can detail it for the quoted price but it likely won't get fully clean." I then reached out to the scheduler to make sure this was correct and they confirmed that is how they operate. Ultimately I declined to do business with MRG. Given how many 5* reviews MRG has this is super surprising to me. And yes my car was dirty, and there was dirt on the rear seat... thus the need for a cleaning, but in my opinion nothing extraordinarily gross (pictures attached). Now please allow me to editorialize a little bit: 1) If they noted this 'dogs extra' charge up front, so be it. But they did not. 2) If my car was excessively gross with filth, so be it. But it is not. 3) Pretty sure my twin toddlers were much messier than my dog. 4) Something like half of American households have dogs. It would be really simple to ask people if they have a dog or not as part of the estimation process. 5) Here's what "flat rate" means, from the dictionary: "A charge that is the same in all cases, not varying in proportion with something." So I guess the flat rate is not flat after all. 6) I have written 364 Yelp reviews over the past 12 years, and I'm very reluctant to give a 1-star review, having only done so 8 times previously. I hesitate to use the term 'bait and switch', but there I said it.

I did something stupid a year ago. I used the abrasive side of a kitchen sponge to remove sap from…read moremy hood, roof and trunk lid. When it dried I had truly screwed up the finish on the car. We're talking ugly scars. Then someone told me that a good detailer might be able to remove them. I was doubtful, but reached out to several mobile detailers and seemed to click best with Devon. He offered to come do a test area for $50, then if I was happy with it, he'd do the rest of the job. He came the next day, did the test patch and, wow! Scars be gone! The photos are before and after of the hood. The after is so restored that a nearby tree and the clouds in the sky are reflected off the hood. I'm 100% satisfied. So satisfied that I paid Devon $300 instead of the $250 he quoted. Plus, he's a super nice guy.

I never got scheduled for the detailing after multiple attempts at contacting them. I was pretty…read moremuch ghosted.

Managed to give me a flat tire. (UPDATE BELOW) While power…read morewashing the exterior of my car, the power washer hit the valve stem on my tire and tore a hole in it. They told me it was flat when they started. It was driven the previous day and was in a closed garage. It was inflated the morning I took it out for them to wash. So, not only did they manage to tear the valve stem and render the car inoperable (it cannot hold ANY air, and patch kits don't seal valve stems) they lied about the cause. The quality of the cleaning doesn't matter if you manage to render a car inoperable while merely CLEANING IT. UPDATE : Vlad contacted me to offer to replace my tire in exchange for taking the review down. I refused and explained that the 1 star review isn't because of the mistake or damage, (replacing a valve stem is like $30 for a tire shop, or less) but rather because it clearly happened while they were working on it and they chose to deflect and mislead me about how it occurred. What followed was an absolutely insane text exchange that I am embarrassed to have entertained for far too long. I had to block his number eventually because he wouldn't quit trying to convince me he wanted to "make it right." News flash : Your chance to "make it right" was when it first happened and you decided it wasn't your problem. Vlad will "do the right thing" only when he has to personally face consequences.

the service is great they provide good promo and discount…read morethe only pet peeves to me was the car freshener they used, it is smell too strong perfume. it coat the entire car with this smell too strong the point my passenger (sister) want to vomit due to scent Otherwise, everything is awesome

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

Took my work truck to them recently and they did an amazing job! Although they took 15-20 minutes…read morelonger than they expected to finish the detail - they were less expensive than anyone else. I'll be back to use them again! Highly recommend!

Too Long Didn't Read TLDR: 1. Easy to access with plenty of…read moreparking. 2. They got a drive through touch less wash too. 3. Competitive pricing for the services offered 4. Friendly Customer Service. 5. Good Communication. 7. Decent waiting room. 6 Nice Owner. Recently, I got my wife's Volkswagen Golf R engine bay steam cleaned here. Earlier this year I had the car detailed somewhere else because I didn't know about Karmichael Auto Salon. I wish I did, because this shop is much nicer than the other two detailing places I have tried since moving to Everett recently. (I get my Mustang detailed too) The two other detailers off the 99 highway did a pretty good job. But i'll be taking my car to Karmichael for the next polish/wax. I was happy with how clean the engine looked(see pictures) and their pricing is the same or cheaper than what I have experienced before. I used to patronize detailers in San Diego where I'm from as well. So I know what good value is. Also, I liked that I got a call back by the owner when I called right when they opened and nobody answered. He is at the shop with the detailers and will take care of you and your vehicle. I like shops like that.

We took our brand new vehicle here for a ceramic coat a couple months ago. We noticed that the…read morefinish wasn't smooth like it was supposed to be. Took it to another company who is certified with this process and we were told that there had not been any prep work, and no top coat applied. Since this happened, we have heard many negative stories about Karmichael's. Wish we would have asked around before dropping $$$ with them.

A really fantastic experience start to finish. I found L&M through a neighborhood app. So yeah, a…read morelittle bit of an unknown. I have no regrets! They were priced on the lower end of other reputable and comparable shops. A week prior to my appointment I got some very hard paint overspray on my one month old 4Runner. As part of their process that all came off. The truck is silky smooth. The spring weather this week brought a ton of pollen, the sticky stuff. As you drive away the air just blows the truck clean. I pulled into the garage tonight after a hard rain and I had to laugh because all that rain water ended up on the floor before the door had closed. And now it looks as shiny as the day I got her coated. It's a pretty awesome treatment and technology. The other benefit with L&M is the follow up care. Quick washes, interior/exterior detail for $100 every few months? Something like that; regardless, a service I will absolutely take advantage of. I wouldn't hesitate associating my name with a positive review of this business. I'm very confident that if I had an issue these guys would make it right.

I'm very impressed with how clean my car was left. I felt like I was driving away in a brand new…read morecar! I'm so grateful I don't have to keep searching. I found my go-to auto detailer on the first try since moving to WA!

Scott did a fantastic job on my daughter's car. It was a pleasure working with him. The car looked…read morebrand new inside. He removed permanent ink, coffee stains and grime from having two kids who play sports, ride horses and motorcycles.

Great customer service. Will definitely be going back. So much attention to detail that there was…read morestuff cleaned I would never think of. Thank you for your help

Another great car wash by Dietrich assisted by his intern Arnold who did the expected and usual…read morevery thorough car wash including wheel wells, wheels/tires and door jambs using top grade products to include The Rag Company microfiber towels. A1 Auto is my go-to mobile car wash service.

They saved the day with my newly purchased Mercedes, after unfortunately washing the car with a…read moreshower sponge! Whoops! Amazing service. John, the Manger is superior, honest, knowledgeable and an incredible person. His passion made me think he was the owner. The office manager was a pro. Everyone here deserves a raise! Future lifetime customer here. They are EPIC!