After a few unsuccessful attempts at getting my (American) car inspected federally by the other auto service centre that does it in Saskatoon, called up Acura and made an appointment for federal and provincial inspections. Informed that it would be around $300 because they do a wheel alignment. Ok.
Dropped off my car [at their old location on Circle east in August 2012] and asked for both Federal and Provincial again, and explained that other place problems. Got a call from Acura around noon confirming that I wanted the inspections and an oil change. I say: No Oil Change, but I do want the Federal and Provincial inspections.
Pick up car later that day. Talk to the cashier who talks about the Federal inspection.
Go to SGI 5 days later - the Acura Centre had failed to do the Federal inspection. I call them to ask and they said it was my fault because I hadn't asked them to do it! They then conveniently lost my signal and hung up.
I will never go to them again.
At least the other service centre only wasted my time going to them before being told that they couldn't do the Federal inspection that day (and again another day). They did not blame me for not doing it. read more