We hired John to clean up 5acres in Desert Hot Springs…read more First of all, his assistant Wendy it's pretty amazing she got to me right away and set up an appointment for an estimate. He cleaned up a property full of overgrown palms trees and dead trees that need it to be chop. Him and his team are very professional and definitely know what they are doing. We couldn't be happier with the results.

Actually pretty rude during consult. Asked me to send him all kinds of information and then when I…read moredid, he said he didn't have time in his schedule. I didn't even give him a date that I wanted service! I think my project was too little for him. Went with another company instead. His response was "Very good. Enjoy".... enjoy what?? Lol very wierd.

I live with my sister in her home and heard the altercation. I also own a business, and I was…read moreshocked at what I was hearing. How could a business owner say these things to customers over a misunderstanding? He had no empathy, compassion, or understanding at all regarding what happened. My sister came into my room asking for advice because she was confused, asking if it was normal for a worker to quote a different price even though the owner quoted a higher price. I told her that if that was the case, maybe they were individual workers working with him. She then let the man start working. About thirty minutes later, maybe more, Matthew's worker came. He was also late, which is important to note. My kind sister said, "Let me call Matthew, I'm sure he'll understand." That man showed absolutely no understanding whatsoever. In the business world, you start to recognize who genuinely cares about helping people and who only cares about money. From what I witnessed, Matthew came across as money hungry. He leads his workers not by working alongside them, but by having them do the labor while he takes a cut. I was splitting the cost of the weed removal, so I was also a paying customer in this situation. My sister kindly offered Robert food, gas money, and water. I was honestly upset at her for even offering after how rude and demanding Matthew was being. A real business owner would not demand gas money from customers over a misunderstanding. Business owners understand that gas is part of operating a business and is also a tax write-off. The fact that he continued demanding gas money instead of simply handling the misunderstanding professionally was extremely unprofessional. He never once said, "Don't worry about the gas." He was angry from start to finish. My sister came back into the house asking if I thought I should step in, but she said she was trying to be respectful and believed Matthew would understand once she explained the misunderstanding. I told her she was being too nice. Instead, he treated her like she intentionally caused the situation and then continued demanding more money. Don't support a business whose characteristics show firsthand how they truly are. This man heavily uses his past military service to make his business look trustworthy -- "veteran-owned," "military police," etc. But then states his military background has nothing to do with his business. So why advertise it so heavily in the first place? It comes across as trust-based marketing -- using military status to gain credibility, relatability, emotional trust, support, and goodwill from customers. As someone from a military family, and prior service, that was especially disappointing to witness because the professionalism being advertised did not match the behavior we experienced. Meanwhile, Robert himself was actually respectful, calm, and understanding throughout the entire interaction. Ironically, the worker showed far more professionalism than the owner did. At the end of the day, misunderstandings happen. What matters is how a business owner handles them. Unfortunately, the way Matthew handled this situation left an extremely negative impression on our household, and based on this experience, I would not recommend this business to others.

I'm honestly very disappointed with how this situation was handled. WE HAVE EVERYTHING ON OUR HOME…read moreCAMERAS, SO WHEN RESPONDING TO MY REVIEW, PLEASE DO NOT LIE LIKE YOU DID WITH MY HUSBANDS REVIEW, AND TRY TO STATE DIFFERENT TIME FRAMES, OR THAT YOU STATED "don't worry about the gas" my review comes after watching all footage to ensure all time frames, all statements, and everything said is nothing but the truth. The amount of unprofessionalism Matthew displayed was extremely disappointing, especially considering he is former Army. We are a military family ourselves, so we understand how important timelines, communication, and professionalism are. That is part of why I wanted to support a veteran-owned business in the first place, knowing how difficult the transition from military to civilian life can sometimes be. Unfortunately, Matthew failed to show up within the timeframes he provided on three separate occasions prior to this incident. He didn't show up to two confirmed appointment times and came late to another. Despite that, I still tried to remain patient and understanding. We had scheduled a weed removal service for Saturday, May 12th with Matthew, but he called me today stating, "My worker is in Hemet, we can do it today." Despite the change, I agreed. At 10:40 a.m., he texted stating his worker would arrive "in ABOUT an hour." Around 11:15 a.m., another man arrived at our home speaking only Spanish and said he was here to "work on weeds." Since he arrived within the timeframe Matthew had given us, I genuinely believed he was associated with Matthew's company. The man immediately began working on the yard. To add to this, Matthew never informed me who specifically was coming, so it was reasonable to believe this man, showing up at the exact timeframe Matthew gave, was his worker. At approximately 12:10 p.m., Matthew's actual worker arrived, which was around 35 minutes after the first man had already started working. He didn't arrive "in about an hour," but much later. That is when I realized there had been a misunderstanding. I immediately called Matthew to explain the situation because we obviously could not pay two separate people for the same job after work had already begun. Instead of handling the misunderstanding professionally, Matthew became very upset, short-tempered, and repeatedly stated that we were "wasting his time." He then demanded that we pay his worker for gas. Wanting to be fair, I quickly thought of a number and offered $5 because Matthew had previously told me his worker was coming from Hemet, which is where we live as well. Since Hemet is a smaller city, I thought that was a reasonable amount to at least help with gas. Matthew then became even more upset and stated the worker was actually coming from Menifee and demanded "at least $20." This confused me because I had previously been told the worker was coming from Hemet. Matthew also stated that his GMT400 GMC Suburban only gets around 8 miles per gallon, which he used to justify the amount. However, most eighth-generation GMC Suburbans from that era average closer to 12-15 MPG combined. Considering Menifee to Hemet is roughly a 15-20 mile drive depending on location, the reaction and demand for gas money felt excessive, especially when I was already trying to offer something in good faith. I also want to note that I did not have to offer money at all, but still tried to help out of respect for his worker's time. I later walked over to Robert in his truck, sincerely apologized, and explained that we are a military family and truly did not have much to offer, but that I could try to gather $10 or $15 for gas and also send him home with food and water. Robert himself was actually very kind and understanding and said, "I wasn't even supposed to be working today, it's really no worries." He also reassured me not to take Matthew's comments personally. I completely understand being frustrated about wasted time, but accidents and miscommunications happen. What upset me most was the aggressive attitude, poor communication, and overall lack of professionalism in handling what was clearly an honest misunderstanding. A calmer and more respectful conversation would have gone a long way. Unfortunately, because of this interaction, I would not feel comfortable using this company again. Not to mention, the pricing felt extremely high. We were quoted $350 for a small front yard (roughly 200 sq ft), while the individual who initially arrived, completed the same work, and did everything Matthew stated he would, he leveled, he pulled, he even sprayed with weed spray. At the end he said "only $100 for my work" which was amazing! We were told we'd have to pay an additional fee for weed spray with Matt. I would strongly recommend shopping around before committing, because I thought $350 was normal, come to find out it's not. It's priced so he gets a cut.

This guy is no good. Offered a low price originally, but it nearly doubled by the end of the job. I…read moredon't think he likes his job very much and that made him very unpleasant to deal with. Very rude! Not recommended!

Domingo & Lucia arrived at our home same day and gave a very reasonable quote. Within a few days…read morethey were safely trimming tall eucalyptus trees hanging over our house and did so according to the agreed upon height. They completed the job as promised, and we highly recommend their services. We will definitely be calling them back for more work!

Domingo and crew were outstanding. They removed a 25ft tree with stump. They were on time and have…read moregreat prices. He was able to schedule me the next day after I hand a plumbing emergency. Thank you

Hired J&L for trimming several bushes, a large tree and a couple of palm trees. He was able to trim…read moreall of them fairly quickly, great communication and great pricing. I definitely recommend his services and will be giving him a call again when our landscape needs trimming!

I would not hire nor ever recommend. Businesses should be respectful, and this company seems to…read morehave very little respect. Or they think it's funny to try and troll people while they are working. I have a NO SOLICITING sign in front my door, as well as a sticker. I even told them no soliciting and not interested, however, they still continue to ring my doorbell and leave a card. I work from home and this a major inconvenience.

We hired Victor & Luis Tree Service this past weekend for queen palms to be trimmed. Luis with over…read more18 years experience explained everything he'd be doing. The work was done to perfection and the yard was completely cleaned up afterwards. They are a small company but have all the equipment any high end tree service would. State of the art chipper left no mess in the street. I would highly recommend them for any tree service, especially palms!

I hired Eric to locate and remove some roots that were cracking some cement work and going under my…read morehouse. I also planned to have some hedges removed and 3 trees trimmed. Although the roots were difficult to locate and it was a hit and miss type thing, Eric was able to locate the culprit roots that were causing the damage. He had to remove a few large bricks near the porch and then he was able to dig down far enough to cut and remove the roots. He then replaced the bricks and put the dirt back in and the lifted part was now level. Eric also trimmed 3 trees. He climbed each tree, located branches that were bad and cut a lot that were bad or causing problems. Before cutting anything, he made a visual check of several branches for signs of disease or fungus and removed them Overall, Eric did more than he planned for the same price he quoted. I would most definitely hire Eric again.

Definitely recommend. I contacted Eric for stump and root removal services a few weeks ago…read more Communication was easy - initially through text messages and pictures, where he gave an initial estimate. Later, he was able to come over to our house for an in-person look at what needed to be done, and his quote was very reasonable, so we signed then and there. He came the very next day, right after the rain stopped, to start work, and he completed everything in about 3 hours. He filled in the holes, cleaned everything up, and left our front yard looking good. Now, there were a total of 8 stumps to take out. One of them was a particularly gnarly thing that was squatting grumpily between a sprinkler and our water valves. I was pretty sure that stump had already punched through a sprinkler line underground...either that, or I figured taking it out might mean breaking a sprinkler or valve since that stump was just so close to everything. Eric brought me over to take a look - and that stump had been so *carefully* removed. Amazingly, the roots hadn't punctured through anything, and Eric had done some very precision work on getting that stump out so that sprinklers, valves, pipes, and wires were all untouched. It was impressive stuff. Oh and he also trimmed our overgrown tree, and it looks nice again. We'll definitely call on him again in the future for more work.

Rob's team worked quickly and efficiently to repair an issue at our house in Temecula that could've…read morebeen much worse had they not caught it when they did. Cost of the work was more than reasonable and there were no surprises. I appreciate Rob connecting with me on what the workload entailed. Glad we signed on with these guys for our regular landscaping. Would recommend highly to anybody looking for regular landscaping maintenance or individual projects!

Sent Big Rob photos of my property and what I wanted done on a bi-weekly basis. Big Rob emailed me…read morea quote. Sent Big Rob an email and left him a voicemail that I accepted his quote and asked him to call me to set up a date to begin bi-weekly service. It's been over a week now and I still have not heard from Big Rob. Got tired of waiting and went with another service.

Shout out to Marcelino's Tree Service! They were cutting a neighbors yard above my house so I…read moreapproached to get a quote to trim down an overgrown tree. They gave me a very good quote but I was surprised at how detailed, efficient and clean they left the area (including going into my neighbors yard to clean). I'm lucky to have found them because my tree was on my honeydew list for a long time. They seemed have all the equipment and manpower to handle big jobs as well. 909-615-1000

Amazing work from my neighbor across the street.. I would recommend his company!!…read moreVery competitive pricing!!