Fast! I reached out for an estimate on Sunday afternoon and the job was done Monday afternoon. It was so easy. Putting out a request and having it actually getting a response is, sadly, rare. The job was done quickly and efficiently. Lisa and her team were great. The palm trees were trimmed and the carnage was hauled away. I couldn't ask for any better. read more

If you are reading reviews trying to decide which tree/yard service to trust with your home, stop scrolling and call Custom Concepts Tree. I cannot overstate how exceptional this company is. At this point, I am not sure how I found them as we have now been working together for a few years, but I feel so very lucky to have them programmed on my phone and helping us with our yard. Every single time, from the moment they arrive, it is crystal clear: these are professionals who take pride in their craft. Not "folks with tools," but a team that understands trees, respects your property, and treats the job with serious skill and care. Why They Deserve 5 Stars (and honestly, more if I could): Expertise You Can See Immediately Their knowledge of tree health, structure, and safe removal/pruning practices is next‑level. They don't just show up and start cutting, they evaluate, recommend, and make sure you understand what's best for your yard long‑term - whether it's our hedge, our palm trees, or as they did recently, the removal of an enormous tree. Respectful, Reliable, and Communicative They show up when they say they will. They listen. They communicate clearly. They treat you like a valued customer and not an interruption in their day. Cleanup So Good You'd Never Know They Were There (Actually, they leave everything better than they found it!) I have hired many contractors over the years, and I can confidently say few have ever left my property spotless. No stray branches, no hidden debris, no sawdust mess. Honest, Fair Pricing They don't upsell. They don't push. They give you an honest quote and deliver far more value than you expect. Don't bother with others. Call them. Now! You will be as thrilled with their service as we are! read more

We had a willow tree that was getting way too big and was starting to overhang onto to the roof. I asked around for a few estimates and Custom Concepts was the cheapest. They arrived on the date and time requested and made quick work of it. They had the truck and equipment needed and they cleaned up after themselves. No complaints at all! read more

Custom Concepts Tree - Tree Services Near Me

Rude. crew... I sent my pictures to the intake person (Lisa) and they. provided me a quote. which. is an. estimate. Everything looked great. from. booking perspective. When they. came, Pedro. was so rude and he said he is leaving. I. asked why. He said that this did not match what is in the pictures (the tree looked bigger). I said the pictures are accurate. I. then asked if they. have a. new quote and Pedro rudely said. that. he won't do that job. I. said "bye" I. then informed. LIsa about Pedro (her husband). and how rude. he was. Lisa. said nothing. Do not use. this business. read more

Lisa and Pedro are very professional and did a really good job. They provided written quote, pricing is very competitive and were on time to start work and did excellent job when here. Would highly recommend. read more

Professional very direct. Perfect and affordable. All communication by text,. The job was done next day.

I was looking for a good arborist and I found one. I would like to recommend this company if you are looking for someone who knows trees. They are helpful, informative and very nice to work with. They told me how to help a dying tree come back to life. No guarantees but I have faith. This tree is very important to us. read more

Everything went well! Pedro and crew came out promptly after diagnosing that my tangerine tree needed trimming ( we hadn't trimmed it in 5 years). They did an amazing job with the trimming. Also noted that leaves were turning yellow due to lack of nutrients and not getting sufficient water. We were very impressed and happy with Pedro's experience and expertise read more

These guys are terrific! The palm tree in the front of our house had a lot of dead fronds and needed attention. Within an hour and a half of my initial call, a crew was dispatched, and Ricardo and his friend took care of it! Really personable, great attitude and also did a thorough clean up after the work was completed. I highly recommend Custom Concepts Tree! read more

We had an excellent experience with this company. We needed to have a palm tree removed and a pine tree stub ground down and parts of it removed. Lisa and her team were so professional. They arrived on time completed the work perfectly and walked us through what had been accomplished. We cannot recommend this company, and in particular, Lisa enough. read more

Pedro and his team did a fantastic job removing several trees from our property including a very large overgrown olive tree and a complicated root system on another. The crew was on time, professional, and meticulous. Clean up was excellent and they left everything neat and spotless. Price was very reasonable compared to several outrageous quotes I received. Also, great communication with Lisa regarding scheduling and clarification on the quote. I would not hesitate to use their services again and strongly recommend their tree removal services. read more

Outstanding service. Pedro and his crew were friendly, efficient, quick and knowledgeable about the condition, health if you will, of the trees. Job was thorough, clean up great. Couldn't ask for better. We will definitely have them care for the trees as needed. read more

Absolutely the perfect trimming needed! Extremely reasonable prices! Couldn't be happier!! read more

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Pedro and crew did a great job taking care of my trees. He really know his business!!

Good price - trimmer came that very day. He was very professional and cleaned up well

Needed a thick palm tree removed. Sent them pix of tree, we agreed on day time & cost. I didn't need to be there, they came and did their job and a great job at that. Very very pleased. read more

Save time and just go with these guys, folks! I had called around to multiple tree trimming services in Coachella Valley. Although we are from San Diego, I was absolutely appalled at the bids I was receiving for a relatively small tree in the front yard of our desert house. We have owned acreage recently and have had multiple trees removed in San Diego and when I compared what we pay for tree removal here in San Diego to Coachella Valley- I just couldn't believe what Coachella Valley tree service contractors were charging. It was SO not ok! Then I came upon Custom Concepts Tree Svc and spoke with Lisa. She was professional, personable, and provided us a fair and reasonable price for the removal of our unhealthy tree. Her crew arrived on time. Great group of guys. Super knowledgable, fast, safe, efficient, personable, and clean-up afterward was top notch. Well done! Sadly, the crew was verbally attacked by a neighbor who was not pleased about the early start time (it was after 0700). We understood his concerns, responded, and attempted to de-escalate him. At the end of the day, we're all human. It was the only mutually agreeable time for the job and it literally was completed in 40 minutes. We were just trying to have an unhealthy tree removed and maintain our home and property values, as we care about our neighborhood. We also drove our neighborhood and found multiple other outdoor contractors working on properties around 0800. Anyway, we believe it's always best to be kind to unkind people, as they need it the most. read more

Husband /wife business!!!!... Nuff said Pedro Great/ Lisa The Boss...The Wife... GREAT COMBO!!!.... My trees cut perfectly... When I get Great service I call it out and awww I am somewhat selective... You Need your trees cut... CALL them PERIOD... They have the proper equipment ...They know their stuff... They provide great service at a good price.. and they communicate with u perfectly.. I am a fan... read more

Really fast, listened for what I wanted. The price and communication were also very good. Would definitely use them again!

Custom concepts was first to respond to my request and they took care of my trees the same day. They did a professional work for reasonable price. Great response time and great service. Highly recommended. read more

Custom Concepts Tree - Tree Services Near Me

Horrible experience. Called for a quote - Pedro came over and we agreed on a price for fruit tree trimming and some clean up on a couple of palm trees. Went way Downhill from here --- He said his wife would email a proposal - she never did. Called Pedro the next day - he said "Oh, I'm on the other line, can I call you back ?" I said "sure"-- he Never did. Called Lisa - his wife- she never called back. Then, out of the blue - Pedro texted to come over the next day when we were out of town- I called to reschedule, and, again he said he was on the other line and would Call Back. --- He did NOT. Very unprofessional. Tell us if you don't want to do the job, why bother giving the quote ? Disrespectful. (We ended up hiring someone ELSE who I've referred to two other people, including my neighbor who's a cop, helped us install security cameras, and he's having $4000 of tree work done. ) Anyway, Custom Concepts was unprofessional & rude, nothing "Custom" here. read more

Needed some bougainvillea removed from my property and Custom Tree Concepts did a nice job getting the project done for me. They had good communication and professional service. read more

Custom Concepts tree service was great. They are licensed and insured. On the first call to the office, Pedro called me back and scheduled a time to come and give me an estimate. We had about 40+ trees to cut and remove stumps. Pedro gave us a fair estimate ( we had a 2 estimates) and came with his crew and was done in 3 days. Everything was clean, stumps removed, sprinklers checked and Pedro did what he promised. I do recommend Custom Concepts and Pedro. Thank you Pedro and Lisa. read more

Wow, what can be said about this company, but amazing! Lisa and Pedro responded to my request within 15 minutes and as they happened to be in our area they were at our house in about two hours. We needed two mature trees removed and the stumps removed as well. They had the two trees removed and taken away in about a half hour and came back the next morning to remove the two stumps. Very kind, professional and the price was fair. We will definitely use them again and I recommend you do as well! read more

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They responded to my request for a quote. But I felt like $400 to trim one small tree seemed like a lot. I leisurely did it myself in one hour for free and I enjoyed the nice weather. read more

We had them remove a palm tree that was buckling our pool deck. They were very easy to work with and very responsive and helpful with the whole process. The cost was very reasonable and the removal itself went smoothly and they did a great job cleaning up. I would highly recommend them. read more

I called in the morning and asked about having my one palm tree trimmed in my front yard in Palm Springs. Custom Concepts was able to come out and trim the tree on the same day for a great price, and they did an excellent job. They also cleaned up the area completely. I highly recommend them. read more

Exceptional service! Within 2 hours of reaching out to them they had walked our property and provided an estimate for overall property cleanup, tree removal, and irrigation system repair with equipment replacement. Work was completed 2 days later. Tree removal included the root system and it looks like it never existed! Very impressed with Pedro, Lisa, and their team. I highly recommend Custom Concepts Tree Care! read more

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PEDRO and his crew were incredible. We got the estimate yesterday and they arrived this morning with all the equipment they needed to remove ten big trees. Fantastic skills they have, they cleaned our property entirely when they finished and ground up 10 trees that we had removed. You would never know that they were there. I would highly recommend this professional team read more

Custom Concepts Tree - Tree Services Near Me

A few years ago I gave these guys a bad review . I take it back . I was unaware of how to book back then. I texted Pedro and he was there promptly, did an excellent job and price was very fair . I do recommend them and give them 4 stars! I find it works perfect if you text Pedro directly . read more

Very prompt in responding (visit and estimate same day and service the following day). Knowledgable and explained everything clearly. Did a great job trimming my trees and cleaned up debris. Great value for the price. Very satisfied with the work and will use him again. read more

Custom Concepts Tree - Olive tree after trimming - Tree Services Near Me

Lisa replied to me right away and was able to stop by the next day to give me a quote for trimming my mexican palm trees. Coincidentally, she was able to get the job done that same day! I gave her specific instructions not to rooster tail cut my palm trees like everybody does because the city and every arborist will tell you how that is not good for the health and longevity of these palm trees. She listened to my request and even asked me how much to cut before doing it. Their price was reasonable, cleaned up the yard well after trimming, and very nice to work with. I will be sure to use Custom Concepts Tree again for all my tree trimming needs. Thank you! read more

I called five different tree trimming companies for quotes. Custom Concept Tree Service gave me the best quote. I spoke with Lisa Orozco, the owner, and she organized everything for me. I highly recommend this company. read more

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They did a great job removing a tree in our front yard along with a pesky stump! They did a great job navigating sprinkler lines to avoid permanent damage. read more

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They are truly amazing Very Thankful for the style of work ethic this company has. I did not have easy access to the tree's I needed removed but they are so professional they made it work . Truly recommend read more

I was concerned about pruning my towering ficus with high winds and triple digits in the forecast, but needed to trim it ahead of re-roofing my home. Pedro carefully hand pruned and shaped the tree. Now my ficus is HOA compliant, and I no longer fear it will split or damage my home in a high wind. Equally important, Pedro accomplished this with the least amount of stress possible to the tree. I plan to have Pedro and his assistant return in the fall - a much safer time for pruning - to begin annual tree trimming. read more

I have 7 giant pine trees and 1 Silk Oak that were overgrown and creating a mess. I heard about Custom Concepts from the park manager where I live. Custom Concepts trimmed all the palm trees in the park which must have numbered well over 100. The manager was very satisfied with the service and highly recommended Custom Concepts. The manager was not wrong. Custom Concepts exceeded my expectations. Pedro and his crew were on time, friendly and they cleaned up after themselves. The price was competitive, and I couldn't be happier with the end result. I have received many compliments from my neighbors. I highly recommend and will definitely use them again when the need arises. read more

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Lisa was very responsive, quality of work was fast, efficient and very clean. Friendly and professional highly recommend

Had four large trees removed, took more than a day to do and they kept everything clean before they left for the day . They did an awesome job and I will definitely use them again. read more

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Professional service , on time and was careful of my ground plants while trimming tree. Quick response time .